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Day Shift Virtual Call Center Jobs (NOW HIRING)

Equiniti

$19/hr

MANDATORY 2-day paid Training and peer coaching period attendance. * PC [Windows 8 or higher]-No ... Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm Skills, Capabilities and Attributes The ...

Equiniti

$19/hr

MANDATORY 2-day paid Training and peer coaching period attendance. * PC [Windows 8 or higher]-No ... Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm Skills, Capabilities and Attributes The ...

Equiniti

Call Center Representative Bilingual

OR · Remote

$19/hr

MANDATORY 2-day paid Training and peer coaching period attendance. * PC [Windows 8 or higher]-No ... Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm Skills, Capabilities and Attributes The ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews

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Day Shift Virtual Call Center information

What is the difference between Day Shift Virtual Call Center vs Customer Service Representative?

AspectDay Shift Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based or virtual settingOffice or remote, depending on employer
Required CredentialsBasic communication skills, sometimes training providedHigh school diploma or equivalent, training often provided
Industry UsageCommon in call centers across various industriesCustomer support roles in multiple sectors
Work HoursDay shifts, flexible scheduling often availableDay shifts, with some evening or weekend shifts

Both roles involve customer interaction and communication skills, but the Day Shift Virtual Call Center typically emphasizes remote work and flexible scheduling, while Customer Service Representatives may work in physical locations or remotely. Understanding these differences helps job seekers find the best fit for their skills and preferences.

What cities are hiring for Day Shift Virtual Call Center jobs? Cities with the most Day Shift Virtual Call Center job openings:
What states have the most Day Shift Virtual Call Center jobs? States with the most job openings for Day Shift Virtual Call Center jobs include:
Day Shift Virtual Call Center jobs near you
Call Center Representative Bilingual

Call Center Representative Bilingual

Equiniti

Remote

$19/hr

Full-time

Posted 4 days ago

Equiniti rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Management Level

I

This role requires being bilingual in Mandarin Chinese/English
This is a temporary assignment with full time hours, lasting 2-3 months, may extend or end sooner--100% remote

EQ, Next Starts Now
We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.


Role Summary
The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

  • Handle incoming and outgoing Proxy Solicitation and Information Agent calls.

  • Handle a large volume of calls from an automated dialer.

  • Manual research of contact information for shareholders.

  • Solicit shareholder votes and accurately record voting instructions.

  • Respond to shareholder inquiries using fact sheets and materials provided.

  • Maintain an updated call center database by entering information.

  • Produce results and maintain required performance metrics.

  • FULL TIME HOURS, Monday - Friday

  • Some Saturdays may be required.

  • MANDATORY 2-day paid Training and peer coaching period attendance.

  • PC [Windows 8 or higher]-No Macs, Chromebooks, iPads or Tablets.

  • Must have good internet speed and a quiet workspace.

  • Overtime [paid] is required before or after their shift during peak volumes.

  • Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

  • Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

  • 1-3 years of high-volume call center experience.

  • Intermediate level proficiency with Microsoft Office Applications (i.e., Word, Excel, Outlook, etc.).

  • Excellent phone etiquette.

  • Experience working in a high volume/fast paced call center (virtual call center preferred).

  • Resourceful and able to work independently.

  • Ability to quickly react to questions and refer to support guides.

  • Ability to effectively follow scripts and department procedures.

Compensation

  • $19.00 hourly

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.

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