ZipRecruiter

Log In

1

Customer Success Health Tech Jobs (NOW HIRING)

Beyond SOF

Director, Customer Success

Washington, DC

Oversee the integration of quantum technologies into customer success initiatives. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

Lead the integration of quantum technologies into customer success initiatives. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related ...

Versaterm

Director, Customer Success

Mesa, AZ · On-site

We are on a journey to build a public safety technology platform that will enhance community safety ... Establish and maintain customer health scoring models to guide segmentation, prioritization, and ...

SS&C

Manager, Customer Success

Boston, MA · Hybrid

As a leading financial services and healthcare technology company based on revenue, SS&C is ... Manager, Customer Success Locations : NYC, NY / Boston, MA / Waltham, MA | Hybrid Get To Know Us:

Evolon Technology

CUSTOMER SUCCESS COORDINATOR

Dallas, TX · On-site

$52K - $60K/yr

... Technology / Technical Support About the Role As a Customer Success Coordinator specializing in ... Professional Security Video Monitoring, you will serve as the primary point of contact for our ...

Versaterm

Director, Customer Success

We are on a journey to build a public safety technology platform that will enhance community safety ... Establish and maintain customer health scoring models to guide segmentation, prioritization, and ...

Decisions

Customer Success Manager

Virginia Beach, VA · On-site

Capture a customer's business priorities, overall technology landscape, and organization to drive positive business outcomes through joint customer success plans * Attentively monitor customer health ...

Develop Health

Customer Success Manager

Menlo Park, CA · On-site

Prior experience at a high-growth health-tech startup or early-stage company where you helped build customer success processes from scratch. * Exposure to PBM operations, formulary management, or ...

SchoolMint

Customer Success Manager

New Orleans, LA · On-site

Monitor customer health through data analysis of product use, support inquiries, NPS scoring, and ... Technical aptitude with a solid understanding of technology and how a product works Even Better:

MealSuite

Customer Success Manager

Dallas, TX · On-site

$78K - $94K/yr

About MealSuite MealSuite builds end-to-end foodservice technology for healthcare and senior living ... About the Role The role of a Customer Success Manager is vital to MealSuite's long-term vision and ...

next page

Showing results 1-20

All JobsCustomer Success Health Tech Jobs

Customer Success Health Tech information

See salary details

$32.5K

$83.1K

$140K

How much do customer success health tech jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer success health tech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Customer Success role in Health Tech?

A Customer Success role in Health Tech focuses on ensuring that healthcare organizations and professionals effectively use and benefit from health technology solutions, such as electronic health records or telemedicine platforms. These professionals work closely with clients to onboard them, address their concerns, provide training, and help them achieve their goals with the technology. The aim is to build strong relationships, improve user satisfaction, and support successful adoption of the product or service, ultimately contributing to better health outcomes and customer retention.

What are the key skills and qualifications needed to thrive as a Customer Success professional in Health Tech, and why are they important?

To thrive as a Customer Success professional in Health Tech, you need a solid understanding of healthcare workflows, strong communication abilities, and experience with customer relationship management, often supported by a background in health sciences or relevant certifications. Familiarity with CRM platforms like Salesforce, health tech platforms such as EHRs, and industry-specific compliance tools is typically required. Exceptional problem-solving skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills ensure clients successfully adopt health tech solutions, maximize product value, and achieve positive patient and business outcomes.

How does a Customer Success professional in Health Tech typically collaborate with clinical and technical teams to address client needs?

In Health Tech, Customer Success professionals frequently act as a bridge between clients and internal teams, such as clinicians, product managers, and engineers. They gather feedback from healthcare providers or patients using the technology, communicate clinical concerns or technical issues to the relevant teams, and help prioritize solutions. This collaborative approach ensures that product updates and support are aligned with real-world clinical workflows and regulatory standards. Regular cross-functional meetings and shared documentation are common practices to keep everyone informed and focused on improving the customer experience.

What is the difference between Customer Success Health Tech vs Customer Support Specialist?

AspectCustomer Success Health TechCustomer Support Specialist
CredentialsRelevant health tech certifications, healthcare knowledgeBasic technical or product training, customer service skills
Work EnvironmentHealth tech companies, healthcare settings, SaaS platformsCall centers, support desks, software companies
Employer & IndustryHealth tech firms, healthcare providers, SaaS providersVarious industries including tech, retail, services
Search & Comparison IntentUnderstanding roles in health tech customer successCustomer support roles, troubleshooting, product assistance

Customer Success Health Tech professionals focus on onboarding, retention, and maximizing value for healthcare clients using health technology solutions. In contrast, Customer Support Specialists primarily handle troubleshooting and resolving user issues. While both roles require strong communication skills, Customer Success Health Tech roles often demand healthcare knowledge and industry-specific certifications, reflecting their focus on long-term client relationships in the health tech sector.

Infographic showing various Customer Success Health Tech job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Calpion/Plutus Health

Addison, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

Salary:

About Artemis ABA Inc.
Artemis ABA Inc. is a technology company revolutionizing the ABA field through our proprietary, AI-powered platformbuilt on Salesforcethat streamlines clinical workflows, billing, scheduling, and compliance. Designed with ABA professionals in mind, Artemis delivers intuitive, scalable solutions that power smarter care delivery and operational excellence.

Position Summary
We are seeking a proactive, relationship-focused Customer Success Manager to ensure our clients achieve maximum value from the Artemis platform. This role combines account management, product enablement, and strategic consultation to drive adoption, retention, and growth across our customer base.

Key Responsibilities

  • Serve as the primary point of contact for assigned client accounts.
  • Onboard new customers, ensuring a smooth transition from sales to implementation.
  • Develop a deep understanding of customer workflows, goals, and success metrics.
  • Drive platform adoption through training, best practices, and proactive engagement.
  • Conduct regular business reviews (QBRs) to assess platform usage and ROI.
  • Collaborate with the product team to relay client feedback and feature requests.
  • Identify upsell and cross-sell opportunities in partnership with the sales team.
  • Manage client escalations with urgency and professionalism.
  • Maintain accurate records of customer interactions, issues, and success plans in CRM.

Requirements

  • Bachelors degree preferred (Business, Healthcare Management, or related field).
  • 36 years of Customer Success, Account Management, or Implementation experience in a SaaS or healthcare technology setting; ABA/RCM domain knowledge is a plus.
  • Strong client relationship management skills with a consultative approach.
  • Excellent communication, presentation, and problem-solving abilities.
  • Proficiency in Salesforce or other CRM platforms.
  • Ability to manage multiple accounts and priorities simultaneously.
  • High level of ownership, initiative, and follow-through.

What We Offer

  • Competitive salary
  • Health, dental, and vision insurance, 401k
  • Work with an innovative, fast-growing healthcare technology company.