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Customer Service Training Provided information

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How much do customer service training provided jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service training provided in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What can new hires expect from the training process in a customer service role with provided training?

New hires in customer service roles with training provided can expect a structured onboarding process that covers company policies, product or service knowledge, and essential customer interaction techniques. Training often includes a mix of classroom instruction, shadowing experienced team members, and hands-on practice with real customer scenarios. This approach helps build confidence, ensures consistency in responses, and prepares employees to handle a variety of customer needs. Support from supervisors and regular feedback are also typical, fostering a collaborative and growth-oriented environment.

What are the key skills and qualifications needed to thrive in a Customer Service (Training Provided) role, and why are they important?

To thrive in a Customer Service role with training provided, you need excellent communication skills, problem-solving abilities, and a willingness to learn, with most positions requiring at least a high school diploma. Familiarity with customer relationship management (CRM) software and basic office applications is often gained through on-the-job training. Strong interpersonal skills, patience, and a positive attitude help employees build rapport and effectively resolve customer issues. These skills and qualities are crucial for delivering high-quality service, ensuring customer satisfaction, and supporting business success.

What does 'Customer Service Training Provided' mean in a job posting?

'Customer Service Training Provided' means that the employer will offer training to new hires on the skills and knowledge needed for customer service roles. This training often covers communication techniques, handling customer inquiries, company policies, and problem-solving strategies. It is ideal for candidates who may not have prior experience in customer service, as the company will teach them how to succeed in the position. Such training ensures all employees provide consistent and high-quality service to customers.

What is the difference between Customer Service Training Provided vs Customer Support Specialist?

AspectCustomer Service Training ProvidedCustomer Support Specialist
Required credentialsOften includes customer service skills, communication, and product knowledge trainingTypically requires customer service experience, technical knowledge, and communication skills
Work environmentRetail, call centers, online support platformsCall centers, technical support teams, online chat support
Employer usageTraining programs for new hires or skill enhancementDay-to-day customer interaction, troubleshooting, issue resolution

Customer Service Training Provided focuses on equipping employees with the skills needed for customer interactions, often through training programs. In contrast, a Customer Support Specialist actively handles customer inquiries and resolves issues. Both roles are essential in customer service but differ in their focus—training versus direct support.

More about Customer Service Training Provided jobs
What cities are hiring for Customer Service Training Provided jobs? Cities with the most Customer Service Training Provided job openings:
What states have the most Customer Service Training Provided jobs? States with the most job openings for Customer Service Training Provided jobs include:
Infographic showing various Customer Service Training Provided job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Technical Trainer

Designed Conveyor Systems

Franklin, TN • On-site, Remote

Full-time

PTO

Posted 4 days ago


Job description

About the Role
If you enjoy breaking down complex technical systems into clear, practical training that people can actually use, this role is for you.
As a Customer Service Technical Trainer, you will lead high-quality, hands-on training experience for customers working with automated conveyor and PLC control systems. You will help Maintenance and Operations teams build confidence in their systems while strengthening long-term customer relationships.
You will bring structure, clarity, and forward thinking to every training you design. You will spot gaps, simplify technical content, and create materials that make sense in the real world.
In this role, you will
  • Translate safety rules, operating instructions, maintenance manuals, and procedures into clear and effective training plans
  • Coordinate vendor led training during projects and organize supporting documentation
  • Communicate clearly with Maintenance and Operations teams to ensure contract requirements are met
  • Track all completed trainings and gather feedback to continuously improve quality
  • Identify when customers need additional support and schedule remedial training, including coordinating billing
  • Capture video of maintenance procedures to support training documentation
  • Travel up to 50 percent to customer and vendor sites to deliver and receive training

You will thrive here if you
  • Have at least two years of experience working with automated conveyor systems and PLC controls
  • Understand high and low voltage electrical systems
  • Can build structured training plans with clear goals and outcomes
  • Are confident presenting technical information and helping teams truly understand it
  • Are flexible and willing to support customers on weekends when needed
  • Bring strong customer service instincts and know how to listen, collaborate, and build trust
  • Stay organized and calm while balancing shifting priorities and evolving schedules

About Us:
Conveyor may be in our name, but it's only part of what we do. DCS was founded in 1982 and has grown to serve major clients in multiple industries by providing material handling, full-scale warehouse operations and conveyor design solutions that are custom crafted for their need. We don't sell ready-made systems - we build relationships that empower us to craft custom solutions together. It's the teamwork approach, sharing ideas and building upon them, that produces the best results.
And DCS is committed to creating an extraordinary employment experience for our team. We work like crazy to hire and develop great people, build relationships, and ensure that the programs and services we offer our team are among the best in the business- from a killer snack wall and casual work environment to flexible PTO and opportunities to give back within the community.
More Reasons to Join Our Team:
    • We pride ourselves in our family-like culture and casual, but focused, work environment
    • We offer competitive salaries
    • We offer our employees flexibility and autonomy
    • We do community outreach projects throughout the year
    • We know how to throw company events
    • We work hard, but we also know how to have fun - darts, anyone?

Individuals seeking employment at Designed Conveyor Systems are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition, when applying, testing, or interviewing for a position. Please let us know if you need accommodation.