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Customer Service Representative Expeditor Jobs (NOW HIRING)

Window World

Customer Service Representative

Woburn, MA · On-site

$22 - $23/hr

... and expediting the best solution, and following up to ensure a resolution and customer ... The CSR will complete introductory calls to customers, collect deposits, enter contracts into the ...

NFI Parts

Customer Service Representative

Delaware, OH · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) will perform all the daily transactional activities ... are expedited and that all avenues are explored so that the customer receives parts as soon as ...

NOW Courier

Customer Service Representative

Indianapolis, IN · On-site

$15 - $20.50/hr

The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Midland

Customer Service Representative

Wheeling, IL · On-site

$16.50 - $22.50/hr

Build relationships with customers by maintaining a sophisticated level of customer service and ... Coordinate shipment of product (including expedited and third party freight) with warehouse ...

Heico

Customer Service Representative

Burbank, CA

$17 - $23.25/hr

... expediting AOGs/critical orders, tracking lead times and account requirements, administration of ... Represents and provides essential customer service duties and responsibilities internally ...

NOW Courier

Customer Service Representative

Indianapolis, IN · On-site

$15 - $20.50/hr

The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Marmon

Customer Service Representative

Newark, DE

$15.75 - $21.25/hr

Customer Service Representative Graver Technologies LLC is a part of the global industrial ... Manage expedited requests between manufacturing, sales, and customer. Maintain timely ...

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

Superior Employee Engagement Program The Customer Service Representative is responsible for ... solve the problem; expediting correction or adjustment; following up to ensure resolution.

Firstsource

Customer Service Representative

$14/hr

ASAP Job Title: CSR/ Data Entry Job Type: Full Time FLSA Status: Non-Exempt/Hourly Grade: H2 ... Determine and classify the dispute type (e.g., grievance, appeal, expedited appeal, standard appeal ...

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

Superior Employee Engagement Program The Customer Service Representative is responsible for ... solve the problem; expediting correction or adjustment; following up to ensure resolution.

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All JobsCustomer Service Representative Expeditor Jobs

Customer Service Representative Expeditor information

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$17

$30

How much do customer service representative expeditor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service representative expeditor in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Expeditor, and why are they important?

To thrive as a Customer Service Representative Expeditor, you need strong organizational abilities, multitasking skills, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with order management systems, CRM software, and inventory tracking tools is typically required. Excellent communication, problem-solving, and interpersonal skills help you efficiently coordinate between customers and internal teams. These skills ensure timely order fulfillment, enhance customer satisfaction, and streamline operational processes.

What is the difference between Customer Service Representative Expeditor vs Customer Service Representative?

AspectCustomer Service Representative ExpeditorCustomer Service Representative
Primary RoleCoordinates and expedites customer orders, ensuring timely deliveryHandles customer inquiries, provides information, and resolves issues
Work EnvironmentOften in logistics, manufacturing, or supply chain settingsIn retail, call centers, or office environments
Required SkillsCommunication, coordination, knowledge of logisticsCommunication, problem-solving, customer service skills

While both roles involve customer interaction, the Customer Service Representative Expeditor focuses on coordinating and expediting orders within supply chains, whereas the Customer Service Representative primarily handles inquiries and resolves customer issues. The expeditor role requires additional logistics knowledge, but both positions share strong communication skills and are vital in customer satisfaction and order management.

How does a Customer Service Representative Expeditor typically collaborate with other departments to resolve order issues?

Customer Service Representative Expeditors often work closely with teams such as shipping, inventory, and sales to address delays or discrepancies in orders. They act as a liaison, gathering information from relevant departments to provide accurate updates to customers and ensure orders are processed efficiently. This collaboration requires strong communication skills and the ability to coordinate multiple tasks simultaneously, as well as a proactive approach to problem-solving to maintain customer satisfaction.

What are Customer Service Representative Expeditors?

Customer Service Representative Expeditors are professionals who act as a link between customers and a company's internal teams to ensure timely and accurate processing of orders, inquiries, or requests. They handle customer communications, resolve issues, and coordinate with production, shipping, or logistics departments to expedite orders and services. Their role is crucial in maintaining customer satisfaction by ensuring that products or services are delivered on schedule and any obstacles are quickly addressed.
What cities are hiring for Customer Service Representative Expeditor jobs? Cities with the most Customer Service Representative Expeditor job openings:
What states have the most Customer Service Representative Expeditor jobs? States with the most job openings for Customer Service Representative Expeditor jobs include:
Customer Service Representative

Customer Service Representative

Window World

Woburn, MA • On-site

$22 - $23/hr

Full-time

Posted 22 days ago

Job description

Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management system(CRM) to schedule appointments and record customer data. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer concerns, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. Additionally, a CSR will work closely with Design Consultants to enter customer contracts. The CSR will complete introductory calls to customers, collect deposits, enter contracts into the CRM and set up all necessary paperwork for the installation process. The role also requires daily filing and other office duties.
Responsibilities
  • Handle inbound and outbound calls using proper phone etiquette.
  • Maintain strong knowledge of products, policies, and services of the organization.
  • Convert customer inquiries from various communication channels into sales appointments.
  • Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team.
  • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
  • Accurately create and update customer accounts and input records of customer interactions into CRM.
  • Follow standard operating procedures.
  • Printing, scanning and uploading documents
  • Processing project documents

Compensation: $22.00 - $23.00 per hour
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price."
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America's largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers' homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World's professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America's leading exterior remodeling company. We're doing the right things, the right way, and we invite you to click the link and apply online today.

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