As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Wabash, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Wabash, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Galveston, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Galveston, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Bunker Hill, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Bunker Hill, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Nappanee, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Nappanee, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Flora, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Flora, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
North Manchester, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
North Manchester, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Winamac, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Winamac, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Peru, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Peru, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Plymouth, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Plymouth, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
North Liberty, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
North Liberty, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Leiters Ford, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Leiters Ford, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Star City, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Star City, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Hamlet, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Hamlet, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Urbana, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Urbana, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Donaldson, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Service Manager
Donaldson, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Winona Lake, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Winona Lake, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Representative Manager information
See Rochester, IN salary details
$4.71 - $9.64
0% of jobs
$9.64 - $14.57
11% of jobs
$14.57 - $19.49
0% of jobs
$22 is the 25th percentile. Wages below this are outliers.
$19.49 - $24.42
27% of jobs
$24.42 - $29.35
9% of jobs
$29.35 - $34.27
0% of jobs
$34.27 - $39.20
0% of jobs
The median wage is $40.57 / hr.
$39.20 - $44.13
9% of jobs
$44.13 - $49.05
10% of jobs
$51.44 is the 75th percentile. Wages above this are outliers.
$49.05 - $53.98
16% of jobs
$53.98 - $58.91
16% of jobs
$4
$37
$58
How much do customer representative manager jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for customer representative manager in Rochester, IN is $37.57, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $52.93 per hour, depending on experience, location, and employer.
What is the difference between Customer Representative Manager vs Customer Service Supervisor?
| Aspect | Customer Representative Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops strategies, manages performance | Supervises daily customer service operations, trains staff, handles escalations |
| Required Credentials | Bachelor's degree in business or related field, experience in customer service management | High school diploma or equivalent, experience in customer service roles |
| Work Environment | Office setting, managerial meetings, strategic planning | Call centers, retail stores, or service centers |
| Industry Usage | Common in large organizations with multiple teams | Found in various customer service settings, often in retail and call centers |
The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.
How does a Customer Representative Manager typically collaborate with other departments to resolve customer issues?
A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.
What does a Customer Representative Manager do?
A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.
What are the key skills and qualifications needed to thrive as a Customer Representative Manager, and why are they important?
To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.
What are the most commonly searched types of Customer Representative jobs in Rochester, IN? The most popular types of Customer Representative jobs in Rochester, IN are:
What cities near Rochester, IN are hiring for Customer Representative Manager jobs? Cities near Rochester, IN with the most Customer Representative Manager job openings:
$65K/yr
Full-time
Posted 7 days ago
Job description
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
Role Overview:As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:- Engage with clients to understand their financial goals and concerns.
- Present tailored solutions to safeguard their assets effectively.
- Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
- Foster relationships and ensure our clients always have someone they can turn to.
- Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
- Unlimited Earning Potential: Your dedication determines your earnings*.
- Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
- Grow with Us: Dive into continuous learning and development opportunities.
- Submit Your Application: No stringent qualifications needed. We believe in potential.
- Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
- Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
- When will I hear back after applying? Typically, within 24 hours.
- Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
- What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.