Customer Service Reps
$14.25 - $19.50/hr
Customer Service Reps Job Category: Customer Service Requisition Number: CUSTO004543 Posted: April ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
$14.25 - $19.50/hr
Customer Service Reps Job Category: Customer Service Requisition Number: CUSTO004543 Posted: April ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
Nappanee, IN · On-site
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
Nappanee, IN · On-site
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Quick apply
Customer Service Reps
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
Nappanee, IN · On-site
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Service Reps
Nappanee, IN · On-site
$14.25 - $19.50/hr
Represents the company through telephone contact by answering calls, assisting customers with ... Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer fulfillments employee Chore-Time Ede Backoffice bureau Plant manager - Europe Ede BU Location BU Acceptance Approved By: Date Approved Ede ...
Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer fulfillments employee Chore-Time Ede Backoffice bureau Plant manager - Europe Ede BU Location BU Acceptance Approved By: Date Approved Ede ...
Chore-Time Customer Fulfillment Rep
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time ... Customer interaction, order entry and management, and processing invoicing for contracts, parts ...
Chore-Time Customer Fulfillment Rep
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time ... Customer interaction, order entry and management, and processing invoicing for contracts, parts ...
Chore-Time Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time ... Customer interaction, order entry and management, and processing invoicing for contracts, parts ...
Chore-Time Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time ... Customer interaction, order entry and management, and processing invoicing for contracts, parts ...
Chore-Time Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time ... Customer interaction, order entry and management, and processing invoicing for contracts, parts ...
Chore-Time Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time ... Customer interaction, order entry and management, and processing invoicing for contracts, parts ...
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person ... Execute time management skills and the ability to multi-task in a competitive work environment.
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person ... Execute time management skills and the ability to multi-task in a competitive work environment.
Customer Care Representative - Garage Door Industry Experience
Warsaw, IN · On-site +1
$20 - $23/hr
Customer Care Representative Midwest Region | Remote (Onboarding/Training will be provided in our ... Serve as a primary point of contact between customers, distribution centers, sales managers, and ...
Customer Care Representative - Garage Door Industry Experience
Warsaw, IN · On-site +1
$20 - $23/hr
Customer Care Representative Midwest Region | Remote (Onboarding/Training will be provided in our ... Serve as a primary point of contact between customers, distribution centers, sales managers, and ...
Customer Care Representative - Garage Door Industry Experience
Warsaw, IN · Remote
$20 - $23/hr
Customer Care Representative Midwest Region | Remote (Onboarding/Training will be provided in our ... Serve as a primary point of contact between customers, distribution centers, sales managers, and ...
Quick apply
Customer Care Representative - Garage Door Industry Experience
Warsaw, IN · Remote
$20 - $23/hr
Customer Care Representative Midwest Region | Remote (Onboarding/Training will be provided in our ... Serve as a primary point of contact between customers, distribution centers, sales managers, and ...
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
... management skills and the ability to multi-task in a competitive work environment. • Help be part ... CSR averages 30 or more hours per week during a designated 9 month measurement period. • 401K ...
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
... management skills and the ability to multi-task in a competitive work environment. • Help be part ... CSR averages 30 or more hours per week during a designated 9 month measurement period. • 401K ...
Personal Lines Insurance Customer Service Representative
Peru, IN · On-site
$36K - $48K/yr
Personal Lines Insurance Customer Service Representative We are a locally owned independent ... Comfortable using agency management systems and Microsoft Office Why Youll Love Working Here:
Quick apply
Personal Lines Insurance Customer Service Representative
Peru, IN · On-site
$36K - $48K/yr
Personal Lines Insurance Customer Service Representative We are a locally owned independent ... Comfortable using agency management systems and Microsoft Office Why Youll Love Working Here:
Description 1. Supervise, manage, and direct the work of customer service representatives. 2. Review new and existing orders to insure accuracy and proper input into ordering system. 3. Review ...
Description 1. Supervise, manage, and direct the work of customer service representatives. 2. Review new and existing orders to insure accuracy and proper input into ordering system. 3. Review ...
Restoration Production Manager
Warsaw, IN · On-site
Maintain written communication with customers, teammates, vendors, and insurance representatives * Manage production expenses including equipment, vehicles, and other material assets Additional ...
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Restoration Production Manager
Warsaw, IN · On-site
Maintain written communication with customers, teammates, vendors, and insurance representatives * Manage production expenses including equipment, vehicles, and other material assets Additional ...
Provide prompt, accurate, and friendly customer service. Service can include responding to ... Enthusiastic about the role insurance and financial products play in helping people manage the ...
Quick apply
Provide prompt, accurate, and friendly customer service. Service can include responding to ... Enthusiastic about the role insurance and financial products play in helping people manage the ...
Customer Care Manager
Culver, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Culver, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Grovertown, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Care Manager
Grovertown, IN · On-site
$65K/yr
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Customer Representative Manager information
See Rochester, IN salary details
$4.71 - $9.64
0% of jobs
$9.64 - $14.57
11% of jobs
$14.57 - $19.49
0% of jobs
$22 is the 25th percentile. Wages below this are outliers.
$19.49 - $24.42
27% of jobs
$24.42 - $29.35
9% of jobs
$29.35 - $34.27
0% of jobs
$34.27 - $39.20
0% of jobs
The median wage is $40.57 / hr.
$39.20 - $44.13
9% of jobs
$44.13 - $49.05
10% of jobs
$51.44 is the 75th percentile. Wages above this are outliers.
$49.05 - $53.98
16% of jobs
$53.98 - $58.91
16% of jobs
$4
$37
$58
How much do customer representative manager jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for customer representative manager in Rochester, IN is $37.57, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $52.93 per hour, depending on experience, location, and employer.
What is the difference between Customer Representative Manager vs Customer Service Supervisor?
| Aspect | Customer Representative Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops strategies, manages performance | Supervises daily customer service operations, trains staff, handles escalations |
| Required Credentials | Bachelor's degree in business or related field, experience in customer service management | High school diploma or equivalent, experience in customer service roles |
| Work Environment | Office setting, managerial meetings, strategic planning | Call centers, retail stores, or service centers |
| Industry Usage | Common in large organizations with multiple teams | Found in various customer service settings, often in retail and call centers |
The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.
How does a Customer Representative Manager typically collaborate with other departments to resolve customer issues?
A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.
What does a Customer Representative Manager do?
A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.
What are the key skills and qualifications needed to thrive as a Customer Representative Manager, and why are they important?
To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.
What are the most commonly searched types of Customer Representative jobs in Rochester, IN? The most popular types of Customer Representative jobs in Rochester, IN are:
What cities near Rochester, IN are hiring for Customer Representative Manager jobs? Cities near Rochester, IN with the most Customer Representative Manager job openings:
Job description
Customer Service Reps
Job Category: Customer Service Requisition Number: CUSTO004543
Posted: April 14, 2026
Full-Time
On-site
Cavco Nappanee 2181 E Market St Nappanee, IN 46550, USA
DescriptionJob Description and Responsibilities:
- Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service
- Processes work orders to assist Field Service Technicians, communicates information or updates as needed
- Responds to customer calls and emails regarding service questions
- Interprets and administers Cavco Nappanee Warranty/Service Policy according to its terms and conditions
- Represents Cavco Nappanee professionally and effectively
- Prioritizes and schedules service, minimizing consumer complaints and managing service backlog
- Creates and schedules service and parts requests for factory, contractors and dealers
- Perform a variety of administrative tasks as needed
- Demonstrate a good work ethic based on principles of honesty and integrity
- Maintains office files and ensures accuracy
- Performs various other job duties as assigned and needed
Qualifications:
- 1 - 2 years experience in customer service
- High School Diploma or equivalent
- Ability to multi-task in a fast paced environment
- Ability to prioritize tasks and self-management
- Effective planning and organization skills
- Experience with MS Word, MS Excel, computer knowledge
- Excellent listening skills and be able to offer solutions to unique situations
- Attention to detail and self-management
- Consistently provide excellence in Customer Service
- Strong communication skills, patience and phone skills
- Empathetic outlook and the ability to work on a team
- Maintain a good attendance record
- Industry knowledge is a plus
- Construction experience is a plus
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.