ZipRecruiter

Log In

1

Customer Relations Manager Jobs in Indiana (NOW HIRING)

next page

Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Indiana

Customer Relations Manager information

See Indiana salary details

$11

$25

$48

How much do customer relations manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer relations manager in Indiana is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.76 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a Customer Relations Manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What does a Customer Relations Manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relations Manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What are the most commonly searched types of Customer Relations jobs in Indiana? The most popular types of Customer Relations jobs in Indiana are:
What cities in Indiana are hiring for Customer Relations Manager jobs? Cities in Indiana with the most Customer Relations Manager job openings:
Customer Relations Manager jobs near you
Guest Relations Assistant

Guest Relations Assistant

Purdue University

West Lafayette, IN • On-site

Full-time

Posted 4 days ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

262nd of 534 rated colleges and universities

Job description

Req Id: 42350
Job Title: Guest Relations Assistant
City: West Lafayette
Job Description:
Job Summary
The Box Office and Guest Relations Associate, under the supervision of the Box Office and Guest Relations Manager, is responsible for the oversight of daily ticketing transactions for on-site box offices and online platforms. Responsible for proper accounting practices associated with all box office transactions. Provides customer service for patrons; in-person, over the phone and online. Provides administrative oversight in the tracking and accounting of all financial matters in the box office and guest relations areas. Assists the Box Office and Guest Relations Manager in the daily operations of the box office and with the staffing and operations of the guest relations team. Works on the guest relations on-site team for live events. Handles administrative duties throughout the department as assigned.
Who We Are at Purdue University:
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
What We're Looking For:
  • High school diploma/GED.
  • Three years general administrative experience with focus on finance, customer relations, operational support, or related focus.
  • High degree of customer relationship building and service experience. Accounting/cash handling experience.
  • Strong oral and written communication skills, interpersonal skills, telephone etiquette, and customer support.
  • Excellent customer service skills with the ability to work effectively with individuals from different viewpoints and backgrounds.
  • Strong working knowledge of Microsoft Office Suite, including Excel, Outlook and Word.
  • Working knowledge of word processing, databases, and basic math skills
  • Ability to file, edit, proofread, manage/track data and follow office procedures.
  • Must have the ability to work independently under pressure, pay close attention to detail and deal with a variety of people.
  • Ability to supervise, train and direct student staff.
  • Flexibility to work evening/weekend hours and/or long days, as needed.

What is helpful:
  • Bachelor's degree

Additional Information:
  • To learn more about Purdue's benefits summary
  • https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/pdf/summaries/2023/Benefits-summary-Admin-Op-2023.pdf
  • Purdue will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Non-Exempt (Eligible For Overtime)
  • Retirement Eligibility: Non-exempt Defined Contribution Plan

Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Education
Typically requires a high school diploma/GED
Experience
Minimum of 3 years of experience
FLSA Status
Non-Exempt

What Purdue University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply