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Customer Relations Associate Jobs in Indiana (NOW HIRING)

Crossroads YMCA

Member Relations Champion

Gary, IN

$16/hr

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming ... The Champion serves as a role model for legendary customer service, supports staff development, and ...

Lennar

Customer Care Representative

Carmel, IN · On-site

$16 - $21.75/hr

... Associates throughout their career. Lennar has been recognized as a Fortune 500 ® company and ... Manage, supervise and direct all aspects of customer relations for an assigned community. * Conduct ...

Lennar

Customer Care Representative

Carmel, IN

$15.75 - $21.50/hr

... Associates throughout their career. Lennar has been recognized as a Fortune 500 ® company and ... Manage, supervise and direct all aspects of customer relations for an assigned community. * Conduct ...

Lennar

Customer Care Representative

Carmel, IN

$16 - $21.75/hr

... Associates throughout their career. Lennar has been recognized as a Fortune 500 company and ... Manage, supervise and direct all aspects of customer relations for an assigned community. * Conduct ...

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Showing results 1-20

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Indiana

Customer Relations Associate information

See Indiana salary details

$23.8K

$44.8K

$63.8K

How much do customer relations associate jobs pay per year?

As of Jun 8, 2026, the average yearly pay for customer relations associate in Indiana is $44,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $47,600.00 per year, depending on experience, location, and employer.

Is CSR an entry level job?

Customer Relations Associate (CSR) positions are often entry-level roles that require strong communication skills and customer service experience. Many companies offer on-the-job training, making it accessible to candidates without prior experience, though some roles may prefer or require a high school diploma or equivalent.

What are the key skills and qualifications needed to thrive as a Customer Relations Associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are Customer Relations Associates?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are some common challenges faced by Customer Relations Associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Indiana? The most popular types of Customer Relations jobs in Indiana are:
What cities in Indiana are hiring for Customer Relations Associate jobs? Cities in Indiana with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Indiana as of May 2026, with employment types broken down into 45% Full Time, 54% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,808 per year, or $21.5 per hour.

Customer Relations Representative - State Farm Agent Team Member

Jesse Cervera - State Farm Agent

Hammond, IN

$30K - $40K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • Competitive salary
  • Health insurance
  • Paid time off

Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
  • Simple IRA
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Experience in marketing
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.