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Customer Program Manager Jobs in Logan, UT (NOW HIRING)

Spartronics LLC

Program Manager II

Logan, UT · On-site

This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule, scope, quality, and risk. Program Managers ensure alignment between customer objectives and ...

Spartronics LLC

Program Manager II

Logan, UT

This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule, scope, quality, and risk. Program Managers ensure alignment between customer objectives and ...

Spartronics LLC

Program Manager II

Logan, UT · On-site

This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule, scope, quality, and risk. Program Managers ensure alignment between customer objectives and ...

Spartronics LLC

Program Coordinator

Logan, UT · On-site

The Program Coordinator provides essential support to the Program Management team and participates ... Manage customer web-based portal updates (e.g., Exostar) for deliveries, purchase order changes ...

Spartronics LLC

Program Coordinator

North Logan, UT · On-site

The Program Coordinator provides essential support to the Program Management team and participates ... Manage customer web-based portal updates (e.g., Exostar) for deliveries, purchase order changes ...

The Buckle

Management Trainee Program

Logan, UT

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Logan, UT · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Logan, UT · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

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Customer Program Manager information

See Logan, UT salary details

$7

$46

$73

How much do customer program manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer program manager in Logan, UT is $46.65, according to ZipRecruiter salary data. Most workers in this role earn between $31.11 and $59.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

Customer Program Manager jobs near you
Program Manager II

Program Manager II

Spartronics LLC

Logan, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Spartronics rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

81st of 139 rated electronics manufacturers

Job description

Job Type
Full-time
Description
Spartronics- North Logan, UT
Citizenship Requirement- US Citizen only due to need for US Security Clearance
PROGRAM MANAGER II
Contract Manufacturing for Regulated Customers
About Us:
At Spartronics, we provide comprehensive contract manufacturing services, ranging from printed circuit board assembly (PCBA) and subsystem integration to full-box build (high-level assemblies). We also offer value-added services, from early-stage engineering support to manufacturing testing, design for excellence, and sustaining engineering throughout the product lifecycle. With over $500 million in revenue, approximately 1,300 dedicated employees, and manufacturing resources strategically located worldwide, our manufacturing network spans the United States and Vietnam.
At Spartronics, the Program Manager II position serves as the primary liaison between the company and assigned aerospace & defense or regulated customers. This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule, scope, quality, and risk. Program Managers ensure alignment between customer objectives and organizational capabilities, leading cross-functional teams to deliver high quality products, on-time delivery, and strong financial performance. PM II role additionally supports strategic initiatives, mentoring, and continuous improvement across the business unit.
Key Responsibilities-
Customer Leadership & Relationship Management
  • Act as the primary point of contact for assigned customers, representing the "voice of the customer" internally and the "voice of the company" externally
  • Lead customer meetings, quarterly/regular business reviews, technical interchange meetings, and onsite visits
  • Negotiate NRE, PPV, delivery commitments, and contract modifications
  • Ensure clear communication of customer goals, technical requirements, and expectations to all internal stakeholders
  • Serve as a customer advocate, escalating issues appropriately and maintaining exceptional customer satisfaction

Program Execution & Delivery Management
  • Lead the Customer Focus Team, ensuring alignment to customer and contract requirements
  • Develop and manage detailed program schedules; adjust plans proactively to meet milestones
  • Oversee New Product Introduction (NPI) activities including timeline development, build readiness, and cross functional coordination
  • Manage process validations (IQ/OQ/PQ) as required for aerospace & defense or regulated customers
  • Drive issue resolution for quality, schedule, engineering, and supply chain challenges
  • Coordinate accurate program startup including contract review, order entry, and change control
  • Utilize ERP/MRP tools to maintain visibility into material status, production scheduling, and delivery commitments

Financial & Business Performance
  • Own financial performance of assigned programs including revenue, margins, inventory levels, material excess, and cash management
  • Conduct financial forecasting, budgeting, and variance analysis; identify risks and develop mitigation plans
  • Lead program quoting and requoting activities, ensuring accuracy and profitability
  • Prepare and present financial and operational performance data in internal program reviews
  • Drive organic growth within assigned customer se
  • Identify cost reduction and optimization opportunities, partnering with operations and supply chain

Risk Management & Continuous Improvement
  • Maintain and lead program risk registers, identifying risk scenarios and implementing mitigation strategies
  • Conduct and drive corrective action activities related to quality or delivery issues, including root cause analysis (5 Whys, 8D, etc.)
  • Evaluate customer scorecards and feedback to implement systemic improvements
  • Drive reduction of excess/aging material, material discrepancies, and supply chain constraints
  • Champion continuous improvement initiatives aligned with Lean, Six Sigma, and operational targets

Leadership & Organizational Impact
  • Foster collaboration across engineering, supply chain, operations, production, finance, and quality teams

Other Responsibilities
Travel up to 10% as required
Requirements
Qualifications
Required
  • Bachelor's degree in Business, Engineering, Supply Chain, or related field (or equivalent experience)
  • Program Manager II: 3-5+ years of relevant project/program management experience (EMS or aerospace preferred)
  • Strong understanding of program management principles, NPI, and structured problem solving
  • Proficient at multitasking and prioritization, with strong organizational and planning skills
  • Advanced proficiency in Microsoft Office tools and ERP/MRP systems
  • Ability to interpret technical documentation, drawings, and customer specs
  • Strong leadership, communication, presentation, and negotiation skills
  • Demonstrated ability to lead cross-functional teams and manage multiple priorities
  • Must be a U.S. Citizen or Permanent Resident to comply with ITAR and have the ability to obtain and maintain an active DoD Secret Clearance

Preferred
  • Electronics Manufacturing Services (EMS) experience
  • Lean / Six Sigma Green Belt certification
  • Experience with risk management, process validation (IQ/OQ/PQ), and design to manufacture transitions
  • PMP certification or active progress towards obtaining this certification.

Compensation: Compensation is based on work experience in manufacturing, education, and prior work experience in electronics manufacturing.
Our Benefits:
  • Full range of medical, dental, and vision benefits.
  • HSA/FSA options.
  • 401(k) with Company match.
  • Paid holidays and paid time off (PTO) promote a healthy work-life balance and improve overall well-being.
  • Company-paid life and disability insurance.
  • Basic Short-Term and Long-Term Disability insurance (company paid), with options to increase coverage amounts.
  • Voluntary insurance plans at a group discount.
  • Employee Assistance Program.
  • Tuition Reimbursement Program after 1 year of employment.
  • Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding.

How to Apply:
If this sounds like the perfect opportunity for you, please apply with your resume and a cover letter that outlines your qualifications and why you're excited to join Spartronics.
Spartronics is an Equal Opportunity Employer/Veteran/Disabled 41 CFR 60-1.4. We comply with federal Affirmative Action guidelines in all employment opportunities for qualified employees and applicants.
Employment at Spartronics is considered at-will, meaning that either the employee or Spartronics may terminate the employment relationship at any time, with or without cause, and with or without prior notification.

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