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Customer Program Manager Jobs in Utah (NOW HIRING)

Clozd

Enterprise Program Manager

Lehi, UT · On-site

Program Managers are responsible for designing and delivering successful win-loss analysis programs ... This role is somewhere between Customer Success and Consulting - it's more strategic & hands-on ...

Clozd

Enterprise Program Manager

Lehi, UT · On-site

Program Managers are responsible for designing and delivering successful win-loss analysis programs ... This role is somewhere between Customer Success and Consulting - it's more strategic & hands-on ...

Clozd

Enterprise Program Manager

Lehi, UT · On-site

Program Managers are responsible for designing and delivering successful win-loss analysis programs ... This role is somewhere between Customer Success and Consulting - it's more strategic & hands-on ...

Draper

Program Manager 2

Clearfield, UT · On-site

$100K - $275K/yr

Act as primary customer contact for program activities, managing project/program teams, and leading review sessions to ensure all work scope and technical requirements are met. * Work closely with ...

Draper Labs

Program Manager 2

Clearfield, UT

$100K - $275K/yr

Act as primary customer contact for program activities, managing project/program teams, and leading review sessions to ensure all work scope and technical requirements are met. * Work closely with ...

Daniels Health

Program Manager - Utah

Salt Lake City, UT · On-site

$68K - $79K/yr

Becoming the customer's advocate internally to ensure we are meeting our metrics to help them with ... Program Manager will possess: * Experience managing accounts, strongly prefer them to be within ...

Daniels Health

Program Manager - Utah

Salt Lake City, UT · On-site

$68K - $79K/yr

Becoming the customer's advocate internally to ensure we are meeting our metrics to help them with ... Program Manager will possess: * Experience managing accounts, strongly prefer them to be within ...

AAR

Program Manager - Logistics

Ogden, UT · On-site

The Program Manager will support the Air Force Air Logistics Complex's (ALC) located at Tinker AFB ... Serve as the key liaison with the customer. * Develop and advocate for solutions to parts ...

eBay, Inc.

Technical Program Manager

Draper, UT · On-site

$77K - $132K/yr

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... About the team and the role: eBay is seeking a Technical Program Manager to support our Native ...

eBay, Inc.

Technical Program Manager

Draper, UT · On-site

$66K - $110K/yr

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... About the team and the role: eBay is seeking a Technical Program Manager to support our Global ...

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All JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Utah

Customer Program Manager information

See Utah salary details

$8

$49

$77

How much do customer program manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer program manager in Utah is $49.23, according to ZipRecruiter salary data. Most workers in this role earn between $32.84 and $63.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Utah are hiring for Customer Program Manager jobs? Cities in Utah with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Utah as of May 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $102,403 per year, or $49.2 per hour.
Enterprise Program Manager

Enterprise Program Manager

Clozd

Lehi, UT • On-site

Full-time

Posted 16 days ago

Job description

Clozd is a leading provider of technology and services for win-loss analysis. We help our clients uncover the truth about why they win and lose - so they can hone product strategy, refine messaging, enable sales, foster strategic alignment, and win more.
 
We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment and never compromise their integrity.
 
Program Managers are responsible for designing and delivering successful win-loss analysis programs for our clients. This role is somewhere between Customer Success and Consulting – it’s more strategic & hands-on than your typical Customer Success role, but not quite as “custom” as your typical consulting role. A great fit for someone looking to take the CS skills they’ve learned and apply them by working directly with executives on the top problems they’re facing.
The best Clozd Program Managers typically have 5 key skills. If you have these skills, you might be really happy here.
  • Curiosity: Do you constantly ask “Why?” The best PMs are the kinds of people who walk into an empty restaurant and start wondering how this business could be covering their costs. They meet new people and immediately start asking questions.
  • Strong communication: Do you enjoy meeting new people? Do you get satisfaction out of talking with executives and senior leaders? The most successful Program Managers are great communicators and love breaking down win-loss for our clients’ stakeholders.
  • Problem solving: Do you like looking at a process and thinking, “Well that should be done differently”? The best PMs find joy in the fact that Clozd is still a startup; they like the idea that their “fingerprints” will be on Clozd and they speak up to problem solve.
  • Business acumen: Do you have a baseline understanding of how businesses work (revenue, costs, margins, win-rates, etc.)? The best PMs understand how executives think, and they are excited about up-leveling their business context.
  • Team player: Do you love working with, coaching, and learning from your peers? The best Clozd PMs are not “don’t bother me” type people; they love to work with their peers and they enjoy a culture where people drop everything to help the people around them.
What does the day-to-day of a Program Manager look like?
  • Develop strong client relationships and become a master of our clients’ business models, products, GTM motions, etc.
  • Work with 15 - 20 clients at a time managing their win-loss programs.
  • Set up and manage the win-loss data collection and interview process for your clients.
  • Conduct win-loss interviews.
  • Summarize key interview themes and communicate them to clients.
  • Ensure client adoption of Clozd software and key win-loss findings.
  • Manage the commercial experience for existing clients, including renewing contracts and identifying / capturing expansion opportunities.
Qualifications:
  • Background in fintech or related financial industries
  • Min. 5-7 years work experience in a B2B context, SaaS preferred
  • Min. BA/BS degree, preferably in a finance-related field
  • Prior experience in a Customer Success or Strategic Account Management role
  • Demonstrated experience in managing 10+ customers while achieving high customer retention rates
  • Strong project management, problem-solving, and analytical skills
  • Excellent presentation and communication skills
Benefits:
  • Competitive compensation (i.e. salary, bonus, 401k, and equity) 
  • Majority of medical, dental, disability, life, and other insurance paid
  • Unlimited PTO with a boss that encourages taking time off and using PTO to recharge
  • 10 paid holidays and company shutdown between Christmas and New Years
  • Weekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc. 
Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
 
Clozd participates in E-Verify.
 
All Clozd employees are required to successfully pass a background check upon being hired.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.