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Customer Program Manager Jobs in Utah (NOW HIRING)

General Electric Company

Program Manager

Saint George, UT · On-site +1

$112K - $128K/yr

The Program Manager will lead, manage, and track all aspects of assigned Intergalactic programs ... Anticipate customer needs and provide services that are beyond customer expectations. * Provide ...

Flex

Program Manager

Salt Lake City, UT · On-site

Reporting to the Program Management Manager, the Program Manager will be responsible of guiding a ... In charge of customers satisfaction reviews and corrective actions. * Maintain current and develop ...

Flex Ltd.

Program Manager

Salt Lake City, UT · On-site

Reporting to the Program Management Manager, the Program Manager will be responsible of guiding a ... In charge of customer's satisfaction reviews and corrective actions. * Maintain current and develop ...

ESM

Program Manager

Dugway, UT · On-site

The Project Manager will also support strategic planning initiatives, facilitate customer ... Five (5) years of Program Management experience within the past 10 years * Demonstrated familiarity ...

ESM

Program Manager

Dugway, UT

The Project Manager will also support strategic planning initiatives, facilitate customer ... Five (5) years of Program Management experience within the past 10 years * Demonstrated familiarity ...

Spartronics LLC

Program Manager II

Logan, UT · On-site

This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule, scope, quality, and risk. Program Managers ensure alignment between customer objectives and ...

Spartronics LLC

Program Manager II

Logan, UT

This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule, scope, quality, and risk. Program Managers ensure alignment between customer objectives and ...

Spartronics LLC

Program Manager II

Logan, UT · On-site

This role leads the Customer Focus Team (CFT) and drives program execution across cost, schedule, scope, quality, and risk. Program Managers ensure alignment between customer objectives and ...

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All JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Utah

Customer Program Manager information

See Utah salary details

$8

$49

$77

How much do customer program manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer program manager in Utah is $49.23, according to ZipRecruiter salary data. Most workers in this role earn between $32.84 and $63.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Utah are hiring for Customer Program Manager jobs? Cities in Utah with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Utah as of May 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $102,403 per year, or $49.2 per hour.
OEM Services Program Manager

OEM Services Program Manager

Cox Communications, Inc.

Draper, UT • On-site, Remote

$89K - $134K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Cox Communications rating

8.5

Company rating: 8.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

6th of 76 rated telecommunications companies

Job description

Company

Cox Automotive - USA

Job Family Group

Customer Care Group

Job Profile

Client Relationship Manager IV

Management Level

Manager - Non People Leader

Flexible Work Option 

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

** Candidates should be located within 25 miles of our Atlanta, GA; Burlington, VT; Draper, UT; or Overland Park, KS office in order to come in 2 days/wk. **

The OEM Services Program Manager is responsible for aligning digital marketing and retailing strategies for large, complex OEM clients with Dealer.com and Cox Automotive solutions. This role ensures delivery against OEM and intermediary agreements through strong relationship management, strategic thinking, and effective cross-functional coordination. The position partners closely with sales, account leadership, and performance teams to drive client retention, program growth, and overall program success.


Manage and Support:

  • Establish and maintain program-level relationships with OEM clients to ensure they receive maximum value from their partnership with Dealer.com and Cox Automotive.
  • Partner with OEM clients to understand annual marketing strategies and align them to available products, services, and technical solutions, including custom product needs and budget considerations.
  • Collaborate across internal teams including sales, performance management, contracts, billing, and support to execute program initiatives and ensure a consistent client experience.
  • Monitor program performance and financial health, identifying risks and opportunities, and partnering with internal teams to drive retention and revenue growth.
  • Develop strategic initiatives that enable sales and performance teams to execute against program goals.
  • Support development, delivery, and execution of OEM partner agreements in collaboration with the CAI OEM Account Sales Team.


Reporting and Communication:

  • Deliver monthly service reviews to OEM partners, summarizing performance, customer service metrics, product updates, and KPI and SLA progress.
  • Provide regular updates to internal leadership, including program wins, challenges, risks, and growth opportunities.
  • Lead quarterly business reviews with OEM partners, aligning program performance to strategic goals and sharing product roadmap updates.
  • Communicate program health, financial performance, and client sentiment to leadership on a consistent basis.


Minimum Qualifications:

  • Bachelor's degree in a related discipline and 6 years experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years experience; a Ph.D. and 1 year of experience; or 10 years experience in a related field.
  • Demonstrated experience managing large, complex programs or enterprise-level client portfolios.
  • Strong ability to prioritize work, manage multiple initiatives, and maintain organization in a fast-paced environment.
  • Proven executive presence with the ability to communicate clearly and effectively with senior stakeholders.
  • Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights.
  • Experience resolving complex problems and developing practical, client-focused solutions.
  • Excellent interpersonal skills with the ability to build trust and influence both internal and external partners.
  • Experience supporting or managing large, complex accounts with multiple stakeholders.
  • Ability and willingness to travel up to 25% of the time.


Preferred Qualifications:

  • Experience working within the automotive or OEM environment.
  • Familiarity with AI tools such as Copilot, Claude, or similar technologies that support productivity and analysis.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



What Cox Communications employees say

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Benefits

Hours and flexibility

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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