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Customer Program Manager Jobs in Minnesota (NOW HIRING)

Forj Medical

Program Manager II

Arden Hills, MN · On-site

$115K - $150K/yr

The PM is the day-to-day contact with customers to manage the customer's project. The PM also leads internal project teams, including the management of product development team activities, the ...

Forj Medical

Program Manager II

Saint Paul, MN · On-site

$120K - $160K/yr

The PM is the day-to-day contact with customers to manage the customer's project. The PM also leads internal project teams, including the management of product development team activities, the ...

Fairview Health Services

Program Manager

Minneapolis, MN · On-site

$126K - $178K/yr

... business, customers, users, and patients. * Project manage and take ownership of individual ... Connect program with the larger research and learning health system initiatives including Evidence ...

Benchmark

Program Manager

Winona, MN · On-site

$81K - $101K/yr

The program manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introduction through volume production.

Benchmark

Program Manager

Rochester, MN · On-site

$79K - $99K/yr

The program manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introduction through volume production.

kurt

Program Manager

Minneapolis, MN · On-site

$93K - $124K/yr

Effectively assist customers' operational strategies to achieve timely and cost effective solutions ... Manages program to ensure that implementation and prescribed activities are carried out in ...

RESOLUTION MEDICAL LLC

Program Manager

Fridley, MN

$115K - $155K/yr

The Program Manager will lead a cross-functional team consisting of product development, quality ... Demonstrate a functional acumen to support how solutions will address customer goals while ...

Resolution Medical

Program Manager

Fridley, MN · On-site

$115K - $155K/yr

The Program Manager will lead a cross-functional team consisting of product development, quality ... Demonstrate a functional acumen to support how solutions will address customer goals while ...

KURT

Program Manager

Minneapolis, MN · On-site

$93K - $124K/yr

Effectively assist customers' operational strategies to achieve timely and cost effective solutions ... Manages program to ensure that implementation and prescribed activities are carried out in ...

KURT

Program Manager

Fridley, MN · On-site

$93K - $124K/yr

Effectively assist customers' operational strategies to achieve timely and cost effective solutions ... Manages program to ensure that implementation and prescribed activities are carried out in ...

York Solutions, LLC

Program Manager

Minneapolis, MN · Hybrid

Supporting leader of portfolios in the data / customer./ operations space, and helping lead 5-7 PMs. Required Skills: 3-5+ years of leading people in projects 10 years of project management / project ...

Merchology

Customer Operations Specialist

Plymouth, MN · On-site

$57K - $60K/yr

Contract Customer Program Management * Support day-to-day operations for Merchology's contract customers and large enterprise accounts. * Coordinate with sales, production, purchasing, customer ...

Bold Orange Company, LLC

Program Manager

Minneapolis, MN · On-site

Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the ... The Program Manager is a senior leadership role within the Project Management department primarily ...

University of St Thomas

Program Manager

Saint Paul, MN · On-site

$53K - $56K/yr

Ellucian Banner) and Customer Relationship Management platforms (e.g. Salesforce) including new ... Collaborate with the program directors, department chairs, and associate dean to assemble course ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Minnesota

Customer Program Manager information

See Minnesota salary details

$8

$52

$83

How much do customer program manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer program manager in Minnesota is $52.97, according to ZipRecruiter salary data. Most workers in this role earn between $35.34 and $68.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Minnesota are hiring for Customer Program Manager jobs? Cities in Minnesota with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Minnesota as of May 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $110,170 per year, or $53 per hour.

Program Manager II

Forj Medical

Arden Hills, MN • On-site

$115K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Exceptional People. Hard Problems. Meaningful Careers. Big Impact.
Nowhere else can you touch as many life-changing medical technologies. At Forj Medical, we work side by side with more than 100 medical device companies from startups to global giants to bring life-enhancing technologies to market. Working with us means solving hard problems with extraordinary people in a collaborative work environment. Join us.
Job Summary:
The Program Manager (PM) will lead project teams to manage and meet customer expectations, with ultimate responsibility for on-time, on-budget product execution.
The PM is the day-to-day contact with customers to manage the customer's project. The PM also leads internal project teams, including the management of product development team activities, the program schedule, budget, scope and the overall design to program objectives.
The PM will manage programs of varied scope and complexity (e.g. program cost, number and type of customers and internal teams, contract or technical complexity). Operating in a matrixed environment, the PM will interface with customers, engineers, functional managers and Forj Medical leadership team.
Job Duties and Responsibilities:
  • With the Sales Team and Systems Engineering, lead and develop estimates and proposals for new business opportunities as well as proposals and addendums for follow-on work with existing customers, with limited oversight.
  • Lead customer interactions for individual programs, with a strong focus on customer expectation management. Will include a moderate level of business negotiation (e.g. significant scope/cost changes, billing disputes.)
  • Develop and maintain program plans and communicate program status to customer(s) and internal teams.
  • With limited oversight, direct and coordinate program activities (schedule adherence, program budget, plan tracking, milestones, scope changes, design-to-cost objectives, manufacturing transfer, plan updates, and weekly team meetings) while leading personnel responsible for specific functions throughout the life cycle phases of program. Guide successful completion of moderately challenging projects though collaboration with Development, Manufacturing, Supply Chain, Quality and Regulatory Affairs, and outside consultants and suppliers.
  • Will manage multiple projects and customers, generally of medium size and complexity and may typically have 2-5 active programs.
  • Lead cross-discipline teams in a matrix organization.
  • Responsible for control and communications of project/program level risks, issue management, and project quality.
  • With Engineering, identify and execute opportunities for continual process improvement in Forj Medical's product development processes.
  • On occasion, identify creative opportunities to add value to individual customers' programs and products and provide value for Forj Medical, beyond defined project scope and constraints.

Qualifications:
  • B.S. or M.S. required preferably in technical field; PMP certification a plus.
  • 5-10 years experience in a customer-facing product development role.
  • Must have knowledge of electronics-based medical device technology, including the development cycles for one or more of software, mechanical and electrical disciplines.
  • Proven ability to manage medium-scale projects.
  • Must be proficient in the use of MS Project to develop schedules, allocate resources, and establish program budgets.
  • Excellent verbal and written communications skills. Must be able to convey business and technical concepts to a diverse customer base and to internal technical teams in a clear and concise manner.
  • Knowledge of business and management principles involved in resource allocation, leadership techniques, production methods and coordination of teams with many disciplines ranging from management to staff to technicians.
  • Excellent independent work ethic and organizational skills.
  • Understanding of FDA, ISO 9001 and ISO 13485 required.
  • Experience with all phases of new product development, from concept through commercialization, preferred but not required.
  • Plastic injection molding experience preferred but not required.
  • Ability to communicate in Spanish a plus due to international facilities.

EEO Statement
Forj Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Employment Requirement
Must be authorized to work in the United States.
Compensation and Total Rewards Package
The salary range for this position is outlined below under "Job Details" and is dependent upon the individual's skills, experience, qualifications, and applicable employment laws. Beyond base salary, Forj offers a competitive Total Rewards Package. We offer health, dental, vision, 401K plans, and time off programs. You may also be eligible to participate in an annual bonus program which depends on various factors, including, individual and organizational performance.

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