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TypeFull-Time
At least 5 years leading Technical Operations Teams with at least 3 years of direct Contact Center leadership experience * CX/Member Experience Obsessed - This means you should be well versed in ...
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93,469 Contact Center Operations Jobs
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TypeFull-Time
Performs all management functions within the Member Contact Center (MCC) including supervision of all staff and operational activities involved with member contact by phone. Develop and coach ...
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TypeFull-Time
Participate in execution of day-to-day operations, which includes maintaining service levels ... contact center experience required. * Prior supervisory experience strongly preferred. All ...
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TypeFull-Time
... and operations, with digital capabilities across all of these services. We combine unmatched ... creating contact center of the future strategy and transformational roadmap Preferred ...
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TypeFull-Time
Responsible for the Contact Center day to day operations. * Provides mid-level medical triaging to the schedulers. * Coordinates staff, providing direction and guidance creating a team environment
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TypeFull-Time
Role OverviewThe Contact Center Manager is responsible for the tactical management of the NAVIS ... Operations Management Establish and achieve projected service levels, booking levels, and quality ...
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Pay$19 Hourly
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TypeContractor
The Operations Supervisor is primarily responsible for coaching their team of agents, developing ... Senior Recruiting Manager at Inktel Contact Center Solutions Send InMail Job Details Seniority ...
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TypeFull-Time
The Contact Center Manager is responsible for managing the Contact Center's key operational areas to ensure the department can meet its aggressive targeted service level objectives. This position ...
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TypeFull-Time
Front line Manager- Contact center/Back office Function- Operations Location- Richardson, TX Brief Description Work as Front line manager and manage a team of contact center and back office ...
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TypeFull-Time
As a Contact Center Workforce Management Supervisor, you will be responsible for supervising the operational activities of the call center which includes the forecasting, scheduling, and ensuring ...
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TypeFull-Time
Maintains and improves Contact Center operations by monitoring employee performance and KPIs; identifies and resolves problems; prepares, documents, and completes action plans; executes process ...
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TypeFull-Time
It focuses on advising, implementing, and operating contact centers operations and technology to elevate the human experience in a digital world. The Contact Center practice achieves this by helping ...
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TypeFull-Time
CONTACT CENTER REPRESENTATIVE We are looking for contact center representatives in the Sioux City ... Ability to work regularly scheduled shifts within our hours of operation including the training ...
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TypeFull-Time
Contact Center/ Call Center Manager Location: El Paso, TX General Responsibilities ... The jobholder will manage the Delivery Operations and responsible for overall Service Delivery of a ...
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TypeFull-Time
Compiles, analyzes, and presents Branch Experience and Operations reports focusing on the ... Support Branch and Contact Center modernization efforts, with an emphasis on Member experience
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TypeFull-Time
The Operations Manager is responsible for the overall operation of the Contact Center and also leads a team of Utility Account Representative Supervisors who supervise 90+ Utility Account ...
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TypeFull-Time
... quality contact center services to the medical staff and to the patients and medical community ... This position is responsible for day to day operations #of the department, , this position performs ...
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TypeFull-Time
As a Contact Center Representative, you will assist members with routine financial business, open ... Hours of operation are 5am - 7pm Mon-Fri and 7-4 Saturday Please call/text Sam at 775 276 3251 or ...
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TypeFull-Time
... contact venues. Works with leadership teams to identify problems and improve customer service ... Effective problem solving skills used to identify and resolve day-to-day operation and employee ...
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TypeFull-Time
SUMMARY The Contact Center representative will perform a full range of service-oriented telephone ... Perform operational and transactional duties requested by our member in adherence with relevant ...
93,469+ Contact Center Operations Jobs in the Ashburn, VA area
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