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110,251 Contact Center Operations Jobs

  • Type
    Full-Time

... contact center operations. Leads team members by managing the allocation of work; providing guidance queries and escalated issues; and adjusting hourly associates' daily work assignments to meet ...

  • Type
    Full-Time

Manages daily operations of the service center by * tracking department performance goals and communicating concerns * analyzing and interpreting reports * responding to and resolving contact ...

  • Type
    Full-Time

: Regional Center Contact Center Operations Readiness Leader The Role You will direct a team of operations professionals whose role is to drive exceptional operational project planning and readiness ...

  • Type
    Full-Time

None The Contact Center Operations Lead shall possess and demonstrate sound customer service and communication skills, attention to detail, problem solving skills, and a desire to provide outstanding ...

  • Type
    Full-Time

POSITION Lead Contact Center Process Improvement Representative LOCATION This position is available ... Recommend procedural and operational guideline changes to improve communications and efficiency

  • Type
    Full-Time

The Contact Center Project Specialist is a member of the MTM Operations team with responsibility for coordinating and overseeing Contact Center (CC) projects and completing specific action items ...

  • Type
    Full-Time

Director of Contact Center Operations Business Unit: Retail Operations Reports to: Executive Director of Retail Banking Operations Position Overview: This position is responsible for the strategic ...

Cabela's

Contact Center Operations Manager

Cabela's Springfield, MO
  • Type
    Full-Time

Partner with the contact center leadership team to make technology recommendations that position the team for success 5 years out 15% * Implement and iterate new cutting-edge customer engagement ...

  • Type
    Full-Time

The Contact Center Operation Analyst (CCOA ) takes information on prospective student leads gathered from corporate events and other functions, and enters them into an electronic data system for ...

Fisher Investments

Senior Operations Contact Center Engineer

Fisher Investments Gladstone, OR
  • Type
    Full-Time

We are looking for a Senior Operations Contact Center Engineer to join our team and help guide our Firm's global expansion through use of strategic solutions and new ideas. As a Senior Operations ...

  • Type
    Full-Time

It focuses on advising, implementing, and operating contact center operations and technology to elevate the human experience in a digital world. The Contact Center practice achieves this by helping ...

  • Type
    Full-Time

You're responsible for all operations of the contact center Virtual Case Management (VCM) team for the implementation and shared delivery of approximately $1.6 billion dollars of critical public ...

VyStar Credit Union

Contact Center Service & Engagement Manager

VyStar Credit Union Jacksonville, FL
  • Type
    Full-Time

Operates with autonomy and provides strategic and operational leadership in directing the day-to- day activities of Contact Center employees in the delivery of exceptional service to our members

Regions Mortgage

Contact Center Phone Representative

Regions Mortgage Branch, MS
  • Type
    Full-Time

As a banker in the Regions' Contact Center, you will gain a foundation of banking knowledge by working in the heart of our customer service operations. Our Leadership Team takes an active role in ...