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Connectwise Manage Automate Control Jobs (NOW HIRING)

KJ Technology

Project Engineer

New York, NY · On-site +1

Experience working with an IT Remote Monitoring and Management system such as ConnectWise Automate or similar. * Understanding of hardware compatibility and specifications. * Advanced network ...

ConnectWise

Sr Director, Professional Services

OR · Remote

... scoping discipline and change control, and runs a consistent operating cadence to drive ... Managers, and Technical Services to deliver non-scale consulting engagements across the ConnectWise ...

Homefield IT

Escalation Technician

Manhattan, NY

... Manage Experience/Skills Preferred ConnectWise Automate and Control Technical Certifications Auvik Additional Information All your information will be kept confidential according to EEO guidelines.

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

... ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • Technical Certifications • Auvik Additional Information All your information will be kept confidential ...

Automationtechies

Senior Control Engineer

Washington, DC

$173K - $179K/yr

... managing control systems for gas plants, gate stations, and field locations. In this role, you'll ... Create and refine PLC code using industry-standard programming languages to automate control and ...

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Connectwise Manage Automate Control information

How do professionals in a ConnectWise Manage Automate Control role typically collaborate with other IT team members and departments?

In a ConnectWise Manage Automate Control role, collaboration is an essential part of daily operations. Professionals in this position frequently work alongside service desk technicians, network engineers, and project managers to streamline IT service management and automate routine tasks. They are often responsible for coordinating with different teams to implement automation scripts, monitor system performance, and troubleshoot issues that arise. Effective communication and cross-functional teamwork help ensure that automation initiatives align with broader business goals and provide the desired efficiencies.

What is ConnectWise Manage, Automate, and Control?

ConnectWise Manage, Automate, and Control are a suite of IT management tools designed for managed service providers (MSPs) and IT professionals. ConnectWise Manage is a professional services automation (PSA) platform for managing business operations, client relationships, and service tickets. ConnectWise Automate is a remote monitoring and management (RMM) tool used to automate IT processes and monitor client systems. ConnectWise Control is a remote support and access solution that allows technicians to troubleshoot and control client devices securely. Together, they streamline IT service delivery, improve efficiency, and enhance client satisfaction.

What are the key skills and qualifications needed to thrive as a ConnectWise Manage, Automate, and Control specialist, and why are they important?

To thrive in a ConnectWise Manage, Automate, and Control specialist role, you need a solid background in IT systems administration, troubleshooting, and a deep understanding of PSA and RMM platforms, typically supported by relevant IT certifications. Expertise in using ConnectWise suite tools, scripting languages (such as PowerShell), and experience with ticketing, automation workflows, and remote management systems is essential. Strong analytical thinking, problem-solving skills, and effective communication set standout professionals apart in this field. These abilities are critical because they ensure efficient IT service delivery, proactive issue resolution, and seamless collaboration within managed service environments.

What is the difference between Connectwise Manage Automate Control vs Connectwise Manage Technician?

FeatureConnectwise Manage Automate ControlConnectwise Manage Technician
Primary RoleAutomating IT tasks and remote managementProviding technical support and troubleshooting
Skills RequiredNetwork management, scripting, automation toolsCustomer service, problem-solving, technical knowledge
Work EnvironmentRemote monitoring, scripting, automation platformsOn-site or remote support, client interaction
CertificationsIT automation, network certificationsCompTIA A+, Network+, relevant technical certifications

Connectwise Manage Automate Control focuses on automating and remotely managing IT systems, while Connectwise Manage Technician emphasizes direct technical support and troubleshooting. Both roles require technical skills but differ in daily tasks and responsibilities.

Infographic showing various Connectwise Manage Automate Control job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.
Project Engineer

Project Engineer

KJ Technology

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Position OverviewThe Project Engineer plays a key role in successful delivery of projects to our end-clients. This unique opportunity presents an ability to thrive in a fast-paced environment by providing expertise within a diverse stack of technologies, security, and cloud platforms. The Project Engineer is responsible for successful execution of all engineering and technical disciplines that projects involve. The ideal candidate will be detailed, thorough, driven, and process oriented with a keen focus on technical expertise and quality.
Schedule
  • Monday - Friday 8:30am - 5:30 pm EST

Position Responsibilities
  • Apply high-quality technical expertise towards the completion of projects within budget and scheduling restraints.
  • Perform engineering services both remotely, and onsite to metro-area clientele, ranging from cloud services implementation to network deployments.
  • Implement pre-defined IT systems, policies, and controls to ensure data accuracy, security, and regulatory compliance.
  • Develop mitigation strategies and workarounds for identified risks.
  • Create, update and validate project documentation including but not limited to diagrams, configuration management database and knowledgebase articles.
  • Maintain compliance with organization and client specific security and data privacy requirements.
  • Regular communication with Project Manager and Project Team.

Key Performance Indicators
The successful applicant will be responsible for success in the following KPIs:
  • Project issue tickets
  • Projects Tickets completed within budget hours
  • Projects Tickets completed on-time

We thank everyone in advance for taking the time to apply for this role. Only those selected for an interview will be selected.
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:
  • Monday to Friday

Supplemental Pay:
  • Bonus pay

Education:
  • Bachelor's (Preferred)

Experience:
  • Business Project Management Occupations: 1 year (Preferred)

Work Location: One location
Skills & Requirements
Qualifications
  • Excellent verbal and written English communication.
  • Ability to work and be available during our regular business hours in our NYC location.
  • Availability to work after hours and weekends as needed.
  • 3-5 yrs. IT implementation experience with some of the following technologies:
  • Windows and Mac
  • Microsoft 365
  • Active Directory
  • Endpoint Security
  • Routing, Switching, VPN and SD-WAN
  • Latest wireless technologies
  • Hypervisors (VMWare, Microsoft, Citrix)
  • Application Virtualization and VDI
  • Azure and AWS Virtualization
  • Mobile Device Management
  • Single Sign On (SAML, OAuth and similar)
  • Scripting experience preferred using PowerShell and Batch scripts.
  • Experience working with an IT Service Ticketing system such as ConnectWise Manage or similar.
  • Experience working with an IT Remote Monitoring and Management system such as ConnectWise Automate or similar.
  • Understanding of hardware compatibility and specifications.
  • Advanced network troubleshooting skills such as DHCP, DNS, VLANs.
  • Conscientious of cybersecurity principles such as authentication, phishing, encryption.

Personal Skills
  • Critical, creative thinker
  • Technical and task oriented
  • Inquiring mind
  • Problem solver
  • Diligent and detail oriented
  • Ability to work through tasks with conflicting priorities
  • Focused on delivering high-quality work deliverables

Apply