About Buccan Sandwich Shop
Buccan Sandwich Shop, the fast-casual brainchild of renowned, James Beard-nominated Chef Clay Conley - is where creativity, passion, and culinary excellence come together to redefine the sandwich experience. With locations in Palm Beach, West Palm, and soon Coral Gables, we're not just slinging sandwiches - we're crafting bold, chef-driven creations using fresh, house-made ingredients that stand out in a sea of ordinary. This is a fast-growing concept with a positive, team-driven culture and a supportive work environment where your contribution matters.
Job Summary
The Cashier is a front-line representative of the guest experience at Buccan Sandwich Shop. This role is responsible for ensuring smooth takeout service, guiding guests through the menu, and maintaining efficiency, accuracy, and cleanliness at the register and takeout areas. Strong communication, product knowledge, and a guest-first attitude are essential.
Key Responsibilities
- Provide the highest level of guest service as outlined in training materials.
- Greet and assist guests in a friendly, professional, and efficient manner.
- Guide guests through the menu using product knowledge and a soft-sell approach.
- Answer phone calls and respond to takeout and general inquiries.
- Maintain par levels of all takeout supplies throughout the shift.
- Keep service well stocked and maintain clean, organized workstations.
- Prepare the restaurant for service prior to pre-shift.
- Complete daily and weekly side work consistently and thoroughly.
- Communicate any guest complaints or operational concerns to management.
- Support team members and assist in other duties as needed.
- Follow all company health and safety protocols.
- Adhere to all company policies outlined in the employee handbook.
Accountability
- Treat all guests with professionalism and courtesy.
- Promote the shop's high standards through all guest interactions.
- Follow all cashier responsibilities and service expectations as trained.