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Computer Network Helpdesk Jobs (NOW HIRING)

Bachelor's degree in Computer Science, IT, Network Engineering, or related field * 12-15 years of ... skills will help you stand out: * Experience with cloud networking (AWS, Azure, Google Cloud)

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Computer Network Helpdesk information

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How much do computer network helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for computer network helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

What cities are hiring for Computer Network Helpdesk jobs? Cities with the most Computer Network Helpdesk job openings:
What states have the most Computer Network Helpdesk jobs? States with the most job openings for Computer Network Helpdesk jobs include:
Computer Network Support Systems Engineer

Computer Network Support Systems Engineer

Peraton

Fort George G Meade, MD • On-site

$104K - $166K/yr

Full-time

PTO

Posted 8 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

37th of 203 rated it services


Job description

Responsibilities
Peraton is hiring a Computer Network Support Systems Engineer to join our Cyber Mission business unit in Fort Meade, Maryland. As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location.
As a Computer Network Support Systems Engineer you will support a customer computer network operations organization by providing systems engineering and project management expertise to assist with the following activities:
  • Perform analysis and provide recommendations pertaining to proposed AI/ML architecture designs and proposals
  • Work with organizations to coordinate and help shape interactions on AI/ML deployments with the customer's enterprise
  • Coordinate activities to assess program management planning, execution, and reporting processes for various projects that include software, sustainment, and advanced technology initiatives
  • Assist with operating in an agile development process including maintaining agile development tools such as Jira and Confluence
  • Develop new processes, as needed, and ensure that the processes are reliable, repeatable, and sustainable
  • Assist in defining process improvement strategies and lessons learned
  • Document existing processes #AJCM

#MDFSP
Qualifications
Individual Capabilities/Experience Required: LU
  • Bachelor's degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 6 years of systems engineering experience. A Master's degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable
  • Familiarity with Jira and Confluence agile development tools
  • Position requires an active TS/SCI clearance with polygraph.

Individual Capabilities/Experience Desired:
  • Excellent interpersonal skills and diplomacy
  • Excellent oral and written communication skills
  • Ability to work in fast paced environments
  • Systems Engineering, process engineering, and project management experience
  • AI/ML experience, especially relating to LLM-based systems
  • Familiarity with working in an agile development environment
  • Experience with Python
  • Cyber/IT helpdesk experience

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017