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Computer Network Helpdesk Jobs in Maryland (NOW HIRING)

Leidos

Computer Network Architect

Laurel, MD

$116K - $210K/yr

... Security Engineering, Computer Network Operations (CNO), SIGINT, Mission Software, and ... Join Leidos and help shape the future of national security. 👉 Apply today at careers.leidos.com ...

Leidos

Senior Computer Network Engineer

Laurel, MD

$116K - $210K/yr

... Security Engineering, Computer Network Operations (CNO), SIGINT, Mission Software, and ... Join Leidos and help shape the future of national security. 👉 Apply today at careers.leidos.com ...

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All JobsComputer Network Helpdesk JobsComputer Network Helpdesk Jobs in Maryland

Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

What cities in Maryland are hiring for Computer Network Helpdesk jobs? Cities in Maryland with the most Computer Network Helpdesk job openings:
Computer Network Helpdesk jobs near you
Computer Network Defense Analyst

Computer Network Defense Analyst

Belay Technologies

Annapolis, MD • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Job description

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!
Belay Technologies is seeking multiple Computer Network Defense Analysts (CNDAs) to support a critical mission within the Intelligence Community (IC). In this role, the CNDAs leverage data collected from various sources to identify and analyze vulnerabilities, detect potential or active threats, and report events. They play a key role in safeguarding computer network systems by identifying, mapping and defending against intrustions and cyber threats.
Responsibilities:
  • Use information collected from a variety of sources (e.g., intrusion detection systems, firewalls, network traffic logs, and host system logs) to identify potential vulnerabilities, respond to cyber events that occur, and defend against events that might occur.
  • Help develop mitigations to strengthen network defenses and protect against attacks on network infrastructure devices or systems.
  • Support a wide range of data transport possibilities, such as traditional wired networks, wireless transport (including Wi-Fi and cellular), collaborative platforms such as video teleconferencing, and the hardware and software that enable it all.
  • Advance your career as you develop increasing expertise in networking protocols and architectures, cloud security, Internet of Things protocols, and advanced network security.
  • Be part of a team, working together with government, military, and contractor personnel to develop shared understandings of intelligence needs, mission relevance, and areas of expertise.
  • Apply your innate curiosity and analytical talent to form hypotheses, critically assess and choose analysis techniques, then query, merge, enrich, evaluate, and pivot within data to attain and share insights.

There are multiple levels available for the Computer Network Defense Analyst:
  • Computer Network Defense Analyst Level 1
  • Computer Network Defense Analyst Level 2
  • Computer Network Defense Analyst Level 3
  • Computer Network Defense Analyst Level 4

Years' Experience by Degree Type:
  • Computer Network Defense Analyst Level 1
    • Technical Bachelor Degree with 2 years of experience.
  • Computer Network Defense Analyst Level 2
    • Technical Bachelor Degree with 5 years of experience.
  • Computer Network Defense Analyst Level 3
    • Technical Bachelor Degree with 8 years of experience.
  • Computer Network Defense Analyst Level 4
    • Technical Bachelor Degree with 11 years of experience.

*Other degrees may be considered relevant if programs contain a concentration of courses in the following foundational CS areas: algorithms, computer architecture (not network architecture), programming methodologies and languages, data structures, logic and computation, and advanced mathematics (for example, calculus, discrete mathematics).
Certifications:
  • 18 semester hours of military training/ coursework in networking, computer science, or cyber topics is equivalent to an Associate's degree (applicable to Level 1 - Level 4).

Experience Requirements:
Relevant experience must be in computer or information systems design/development, programming, information/cyber/network security, vulnerability analysis, penetration testing, computer forensics, information assurance, and/or systems engineering. Additionally, must have experience in network or system administration. If not credited toward education requirements, completion of military training in a relevant area such as JCAC (Joint Cyber Analysis Course), Undergraduate Cyber Training (UCT), Network Warfare Bridge Course (NWBC)/Intermediate Network Warfare Training (INWT), Cyber Defense Operations will be considered towards relevant experience requirement (i.e., 20-24 week courses will count as 6 months of experience, 10-14 weeks will count as 3 months of experience). Positions require a TS/SCI with polygraph.
Perks and Benefits:
  • 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday, 11 paid holidays, and optional leave up to 6 days through Belay's volunteer program
  • 10% matching in 401(k) contributions vested on day one
  • $5,000 annual training/tuition
  • Student Loan Repayment Program
  • 100% company funded HSA
  • Rich medical coverage (100% coinsurance)
  • Dental coverage including orthodontia
  • Up to $420,000 in life insurance, premiums 100% company funded
  • Amazon Prime, gym reimbursement, monthly lunches, games and prizes
  • Pet adoption program, generous referral bonus program, fun events, and more!

At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $115,000.00 to $240,000.00
Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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