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Computer Network Helpdesk Jobs in Arizona (NOW HIRING)

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Amazon

Network Deployment Lead, DCC Communities

Avondale, AZ · On-site

$99K - $136K/yr

You'll collaborate with people across AWS to help us deliver the highest standards for safety and ... You may also reach them directly by visiting BASIC QUALIFICATIONS - 1+ years of computer networking ...

Vitron Manufacturing

Be Seen First

IT Helpdesk Technician

Phoenix, AZ · On-site

$50K - $59K/yr

The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end ... Knowledge of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network ...

TEKsystems

Network Administrator

Green Valley, AZ

$40 - $43/hr

Computer Science, Computer Engineering, electrical Engineering. Experience Level Intermediate Job ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

The State of Arizona

Systems/Network Mgr

Phoenix, AZ · On-site

$95K - $120K/yr

... computer systems and applications including PCs; for providing Agency personnel and external ... help resolving any issues that arise while using ACC computers, printers, scanners, and other ...

Blue Spire Inc

Network Engineer

Phoenix, AZ · On-site

We are dedicated to helping clients grow through our combined business-IT knowledge, thoughtful ... Completed Bachelor degree in Computer Science or related field. Four years of additional general ...

Blue Spire Inc

Network Engineer

Phoenix, AZ · On-site

We are dedicated to helping clients grow through our combined business-IT knowledge, thoughtful ... in Computer Science or related field. Four years of additional general experience may be ...

Meta

Network Engineer, Deployment & Support

Mesa, AZ · On-site

$135K - $191K/yr

Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us ... Computer Science, Computer Engineering, relevant technical field, or equivalent practical ...

Meta

Network Engineer, Foundation & Support

Mesa, AZ

$162K/yr

Meta's Edge & Network Services (ENS) team is actively looking for a Network Engineer to help us ... Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or ...

Meta

Network Engineer, Deployment & Support

Mesa, AZ

$135K/yr

Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us ... Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or ...

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All JobsComputer Network Helpdesk JobsComputer Network Helpdesk Jobs in Arizona

Computer Network Helpdesk information

What is the difference between Computer Network Helpdesk vs Network Support Technician?

AspectComputer Network HelpdeskNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, support centers, remote assistanceOn-site, troubleshooting network issues, server rooms
Employer & IndustryIT support companies, corporate helpdesksIT departments, networking service providers
Search & Comparison IntentYesYes

The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.

What cities in Arizona are hiring for Computer Network Helpdesk jobs? Cities in Arizona with the most Computer Network Helpdesk job openings:
Computer Network Helpdesk jobs near you
Help Desk

Help Desk

Dickinson Wright PLLC

Phoenix, AZ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless otherwise arranged with the Firm. 

Essential Duties and Responsibilities:

Essential duties and responsibilities of staff designated as Help Desk at the Firm include but are not limited to:

  1. Provide personal computer and operating system technical support to LAN/WAN/Remote user community;
  2. Troubleshoot and either repair or arrange for repair of non-working personal computers and printers;
  3. Provide after-hours on-call support on a shared, rotating basis;
  4. Keep accurate and meticulous support documentation including ticketing of support requests;
  5. High level of follow through.

Qualifications, Skills and Abilities Required:

Help Desk must:

  1. Experience in troubleshooting Windows and Windows applications;
  2. Experience in personal computer hardware problem diagnosis;
  3. Skills necessary to communicate and follow the instruction effectively from a diverse group of attorneys and staff and provide information with ordinary courtesy and tact;
  4. Ability to quickly develop  and  maintain expertise in many specialized computer applications with    a minimum of training and supervision;
  5. Work may require irregular hours, some travel, and occasionally requires  more than 40 hours per  week to perform the essential duties of the position;
  6. Occasional lifting up to 40 pounds may be required;
  7. Knowledge acquired through completion of Bachelor's degree in computer science or a related field;
  8. Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac’s desired;
  9. Interpersonal skills necessary in order to communicate by phone and provide information with ordinary courtesy and tact;
  10. Work occasionally requires a high level of mental effort and strain when performing a high volume of tasks and performing other essential duties;
  11. Proficient in video and audio conferencing technology. Knowledge of Blue Jeans Network a plus.

Working Conditions:

Normal law office environment with little exposure to noise, dust, temperature.   

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law.

Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.

We are an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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