Tier 1 Helpdesk Technician
$18.75 - $25.25/hr
Familiarity with supporting Citrix, VPNs, computer networking and TCP protocols. Provides Tier One ... Collaborate with helpdesk peers and other technology departments such as in systems engineering ...
Tier 1 Helpdesk Technician
$18.75 - $25.25/hr
Familiarity with supporting Citrix, VPNs, computer networking and TCP protocols. Provides Tier One ... Collaborate with helpdesk peers and other technology departments such as in systems engineering ...
Tier 1 Helpdesk Technician
$18.75 - $25.25/hr
Familiarity with supporting Citrix, VPNs, computer networking and TCP protocols. Provides Tier One ... Collaborate with helpdesk peers and other technology departments such as in systems engineering ...
Tier 1 Helpdesk Technician
$18.75 - $25.25/hr
Familiarity with supporting Citrix, VPNs, computer networking and TCP protocols. Provides Tier One ... Collaborate with helpdesk peers and other technology departments such as in systems engineering ...
Network Engineer
$75K - $115K/yr
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * CCNA ... As a veteran-founded, family-owned firm, we are committed to helping professionals grow and succeed ...
Quick apply
Network Engineer
$75K - $115K/yr
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * CCNA ... As a veteran-founded, family-owned firm, we are committed to helping professionals grow and succeed ...
Network Technician
$20.25 - $26/hr
Works with end-users over the telephone and on-site for computer, server, thin client and other ... Logs all requested and completed work into the help desk software application. * Performs other ...
Network Technician
$20.25 - $26/hr
Works with end-users over the telephone and on-site for computer, server, thin client and other ... Logs all requested and completed work into the help desk software application. * Performs other ...
Network Technician
Birmingham, AL · On-site
$20.25 - $26/hr
Works with end-users over the telephone and on-site for computer, server, thin client and other ... Logs all requested and completed work into the help desk software application * Performs other ...
Network Technician
Birmingham, AL · On-site
$20.25 - $26/hr
Works with end-users over the telephone and on-site for computer, server, thin client and other ... Logs all requested and completed work into the help desk software application * Performs other ...
Network Engineer
Birmingham, AL · On-site
Experience: * Bachelor's degree in Computer Science, MIS, Information Technology or related ... Friendly presence and helpful attitude; good interpersonal amp; presentation skills and ability to ...
Network Engineer
Birmingham, AL · On-site
Experience: * Bachelor's degree in Computer Science, MIS, Information Technology or related ... Friendly presence and helpful attitude; good interpersonal amp; presentation skills and ability to ...
Network Engineer
Birmingham, AL · On-site
Bachelor's degree in Computer Science, MIS, Information Technology or related discipline; OR * 6 ... Friendly presence and helpful attitude; good interpersonal & presentation skills and ability to ...
Network Engineer
Birmingham, AL · On-site
Bachelor's degree in Computer Science, MIS, Information Technology or related discipline; OR * 6 ... Friendly presence and helpful attitude; good interpersonal & presentation skills and ability to ...
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Quick apply
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
... and/or VMWare would be helpful. • Expert knowledge of server hardware, software, their ... EDUCATION: • Bachelor's degree in Computer Information Systems, Computer Science, or Associates ...
... and/or VMWare would be helpful. • Expert knowledge of server hardware, software, their ... EDUCATION: • Bachelor's degree in Computer Information Systems, Computer Science, or Associates ...
Experience working with VOIP technology would be helpful. Must be up to date on Industry Best ... Desire to continue education or self/education in the computer technology area. PREFERRED:
Experience working with VOIP technology would be helpful. Must be up to date on Industry Best ... Desire to continue education or self/education in the computer technology area. PREFERRED:
Network Engineer
Huntsville, AL · On-site
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Network Engineer
Huntsville, AL · On-site
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Network Manager
Montgomery, AL · Hybrid
$128K - $173K/yr
Make an impact by providing services that help the government ensure the well being and support of ... Bachelors degree in computer science, information systems or similar field Additional Information:
Network Manager
Montgomery, AL · Hybrid
$128K - $173K/yr
Make an impact by providing services that help the government ensure the well being and support of ... Bachelors degree in computer science, information systems or similar field Additional Information:
Network Engineer
Huntsville, AL · On-site
This support includes helpdesk capabilities, customer service, and network management monitoring ... S.) Degree in Information Technology, Computer Science, Engineering, or related field, with five ...
Network Engineer
Huntsville, AL · On-site
This support includes helpdesk capabilities, customer service, and network management monitoring ... S.) Degree in Information Technology, Computer Science, Engineering, or related field, with five ...
This support includes helpdesk capabilities, customer service, and network management monitoring ... S.) Degree in Information Technology, Computer Science, Engineering, or related field, with five ...
This support includes helpdesk capabilities, customer service, and network management monitoring ... S.) Degree in Information Technology, Computer Science, Engineering, or related field, with five ...
Network Engineer
Huntsville, AL · On-site
This support includes helpdesk capabilities, customer service, and network management monitoring ... S.) Degree in Information Technology, Computer Science, Engineering, or related field, with five ...
Network Engineer
Huntsville, AL · On-site
This support includes helpdesk capabilities, customer service, and network management monitoring ... S.) Degree in Information Technology, Computer Science, Engineering, or related field, with five ...
Network Engineer
Huntsville, AL · On-site
$120K - $140K/yr
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Network Engineer
Huntsville, AL · On-site
$120K - $140K/yr
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Network Engineer
Huntsville, AL · On-site
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Quick apply
Network Engineer
Huntsville, AL · On-site
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and ... Work independently and collectively to help improve network solutions and contribute to network ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer ...
Computer Network Helpdesk information
What is the difference between Computer Network Helpdesk vs Network Support Technician?
| Aspect | Computer Network Helpdesk | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Helpdesk, support centers, remote assistance | On-site, troubleshooting network issues, server rooms |
| Employer & Industry | IT support companies, corporate helpdesks | IT departments, networking service providers |
| Search & Comparison Intent | Yes | Yes |
The Computer Network Helpdesk primarily handles user support, troubleshooting basic network issues, and providing remote assistance. In contrast, a Network Support Technician often performs more advanced network troubleshooting, configuration, and on-site repairs. While both roles require similar certifications and work in IT environments, the Helpdesk focuses on user-facing support, whereas the Technician deals with infrastructure and network hardware.
$18.75 - $25.25/hr
Full-time
Posted 9 days ago
Job description
Precision Resources, a division of The Trimarc Group, Inc. is currently seeking an experienced Tier 1 Helpdesk Technician to join our client in Birmingham, Alabama. This is an excellent opportunity with a growing organization and offers the ability to work 2 days from home each week.
This position requires someone work between the hours of 8AM and 5PM, Monday through Friday. The primary role of the Tier 1 Helpdesk Technician is to serve as the main point of contact for supporting all first level IT support needs. This individual will work in a team to ensure coverage for various methods of inbound activity.
This position requires a strict adherence to providing detailed documentation and following already-established processes and escalation procedures. Position Duties/Responsibilities: Minimum 1 year of enterprise IT Helpdesk support experience in a WINDOWs environment. Manage user accounts with working knowledge of Microsoft Active Directory, Azure, Entra and Intune.
Familiarity with supporting Citrix, VPNs, computer networking and TCP protocols. Provides Tier One Support to end users including but not limited to workstations, proprietary software and desktop applications, printers, mobile devices, A/V equipment, network and internet connectivity. Collaborate with helpdesk peers and other technology departments such as in systems engineering, network, application development, software testing for problem escalation and problem resolution.
Schedule install of new hardware or software and/or existing workstation revisions with user. Previous experience working with an enterprise ITSM like ServiceNow, Avanti, Remedy to record and categorize all helpdesk incidents. Track and provide accurate documentation of issues Understanding of Windows OS desktop/laptops technologies as well as capability to research and escalate complex issues to management, senior team members, or other Information Services personnel as required.
US Citizen or Green Card holder. For immediate consideration, send resume to: logic.melon.524BE3D575.0@usa.applybe.com To view all of the open position with Precision Resources, please visit: http://www.precisionresources.org/careers/ Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients.
Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients.
From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.