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Commission Secret Shopper information

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How much do commission secret shopper jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for commission secret shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What types of challenges might Commission Secret Shoppers encounter during assignments?

Commission Secret Shoppers often face challenges such as maintaining anonymity while gathering information, accurately recalling details from in-store interactions, and meeting tight reporting deadlines. Assignments may require flexibility in scheduling and adaptability to different retail environments. Additionally, balancing multiple assignments and ensuring precise, objective feedback can be demanding, but these skills are crucial for delivering valuable insights to clients.

What are Commission Secret Shoppers?

Commission Secret Shoppers are individuals hired by companies or third-party agencies to evaluate customer service, product quality, and store compliance by posing as regular customers. They are typically paid on a commission basis, meaning their earnings depend on the number and type of assignments they complete, rather than a fixed hourly wage. Secret shoppers provide detailed feedback about their experiences, which helps businesses improve their operations and customer satisfaction. The role often requires attention to detail, good communication skills, and the ability to follow specific instructions. Assignments can vary widely, including visiting retail stores, restaurants, or service providers.

What is the difference between Commission Secret Shopper vs Commission Mystery Shopper?

AspectCommission Secret ShopperCommission Mystery Shopper
CredentialsNo formal certifications typically requiredNo formal certifications typically required
Work EnvironmentRetail stores, restaurants, service providersRetail, hospitality, and service industries
Employer & Industry UsageMarket research companies, retail chainsMarket research firms, retail chains
Search & Comparison IntentCompare with mystery shopper rolesCompare with secret shopper roles

Commission Secret Shoppers and Commission Mystery Shoppers often perform similar roles in evaluating customer service and store compliance. The main difference lies in terminology; both typically involve visiting businesses to assess quality, often compensated via commissions or fees. Understanding these roles helps job seekers find relevant opportunities in retail and service industries.

What are the key skills and qualifications needed to thrive as a Commission Secret Shopper, and why are they important?

To thrive as a Commission Secret Shopper, strong observational skills, attention to detail, and the ability to follow assignment guidelines precisely are essential, often supported by a high school diploma or equivalent. Familiarity with reporting tools, mobile apps for data collection, and sometimes basic photography skills are typically required for documentation. Excellent communication, discretion, and reliability help secret shoppers provide objective feedback and maintain confidentiality. These skills are crucial for delivering accurate, actionable insights to clients and ensuring the integrity of the mystery shopping process.
More about Commission Secret Shopper jobs
What cities are hiring for Commission Secret Shopper jobs? Cities with the most Commission Secret Shopper job openings:
What are the most commonly searched types of Secret Shopper jobs? The most popular types of Secret Shopper jobs are:
What states have the most Commission Secret Shopper jobs? States with the most job openings for Commission Secret Shopper jobs include:
Sales Associate - Fine Jewelry, Flex - Aventura

Sales Associate - Fine Jewelry, Flex - Aventura

Bloomingdale's

Miami, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Bloomingdale's rating

7.1

Company rating: 7.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

1st of 21 rated department stores


Job description

Our Brand

Bloomingdale’s has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you’ll hear the same thing: it’s unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we’re proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. 

What We Can Offer You

  • Performance and Referral bonus opportunities
  • Sales commissions
  • Merchandise discounts
  • An inclusive, challenging, and refreshingly fun work environment
  • Empowerment to perform impactful work with tangible results
  • Employee Assistance Program (mental health and financial literacy resources)
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Job Overview

Bloomingdale’s Fine Jewelry Sales Professionals primary role is to guide and inspire our customers to make style a source of creative energy in their lives. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, they establish and cultivate long term client relationships both in store and online. As a Sales Professional, they deliver the Bloomingdale's customer experience through the art of conversation, always being welcoming, engaging and inquisitive, creating that human connection that our customers are seeking when shopping in our stores. Sales Professionals are responsible for actively circulating the sales floor, determining the customer's needs, sharing the benefits of our Loyalty programs, and supporting the shopping experience from start to finish. The Bloomingdale's Fine Jewelry Sales Professional must also deliver operational excellence by leveraging our store’s fulfillment system, merchandise to sell standards, floor and following the "Do It Right" Asset Protection Standards. 

Essential Functions

  • Create an in-store and online easy, seamless and fun experience, building and cultivating customer relationships
  • Drive sales with in-store and online clients by embracing and being proficient with technology
  • Participate in the merchandising and operational requirements of the role
  • Follow all aspects of the "Do It Right" Asset Protection Standards, including maintaining secure show cases and merchandise

Qualifications

  • High School Diploma or equivalent required
  • 3-5 years related experience
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs 

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.

Eligible for Sales Commission


What Bloomingdale's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Bloomingdale's logo

About Bloomingdale's

Sourced by ZipRecruiter

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Industry

Apparel and accessories stores

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1861