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Commission Insurance Customer Service Representative Remote Jobs

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We are seeking a Call Center Customer Service Representative REMOTE to join our team. You will be responsible for helping customers by providing product and service information and resolving ...

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Commission Insurance Customer Service Representative Remote information

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$26K

$48.4K

$73K

How much do commission insurance customer service representative remote jobs pay per year?

As of Jun 9, 2026, the average yearly pay for commission insurance customer service representative remote in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is the difference between Commission Insurance Customer Service Representative Remote vs Insurance Sales Agent Remote?

AspectCommission Insurance Customer Service Representative RemoteInsurance Sales Agent Remote
CredentialsLicensing often required, customer service experienceLicensing required, sales experience preferred
Work EnvironmentRemote, customer support focusRemote, sales and client acquisition focus
Employer & Industry UsageInsurance companies, customer service departmentsInsurance agencies, independent agencies, brokers
Search & Comparison IntentCustomer support roles in insuranceInsurance sales and client acquisition roles

The main difference is that Commission Insurance Customer Service Representatives focus on assisting existing clients and handling inquiries, while Insurance Sales Agents actively seek new clients and sell insurance policies. Both roles often require licensing and are common in remote insurance work, but their primary functions differ in customer interaction and sales emphasis.

What cities are hiring for Commission Insurance Customer Service Representative Remote jobs? Cities with the most Commission Insurance Customer Service Representative Remote job openings:
What are the most commonly searched types of Insurance Customer Service Representative Remote jobs? The most popular types of Insurance Customer Service Representative Remote jobs are:
What states have the most Commission Insurance Customer Service Representative Remote jobs? States with the most job openings for Commission Insurance Customer Service Representative Remote jobs include:

Customer Service Representative - Remote

Premier NX

Salt Lake City, UT โ€ข Remote

$15.50 - $21/hr

Other

Posted 4 days ago


Job description

Description


Be the next:


Customer Service Representative - Remote


Premier NX is an expert in providing Customer Experience Solutions. We are the next evolution for our clients and your career.


Our clients include many prestigious brands in food, consumer packaged goods, and beauty care companies. As a Customer Service Representative, you will contribute to Premier NX's success by meeting our client's service levels.


Come join us!


Why Work with Us:


We are a place for people who love helping others. We provide customer service to some of the nation's most prominent brands. We are experts in regulated industries and help companies build brand loyalty by providing their consumers with exceptional experiences. Our job is to make a positive impact on a consumer's life, at every single opportunity.


We have a passion for the products we support. We are committed to superior account management and continual improvement. Just as important is our commitment to corporate values.


We are looking to hire a Customer Service Representative to join our growing Consumer Products Account Team. This position is based in New Providence, NJ and will work remotely.


What You Will Be Responsible for as a Customer Service Representative:

  • Answer incoming phone calls, texts, chats and respond to written communications.
  • Troubleshoot any issues related to the consumer product.
  • Identify and analyze consumer concerns; take or recommend appropriate actions; formulate alternative solutions; and follow-up to ensure problems are resolved.
  • Complete assignments in a thorough, accurate, and timely manner, achieving expected outcomes.
  • Prioritize and handle multiple responsibilities.
  • Provide information, support, and guidance to consumers.
  • Effectively handle quality complaints, adverse events and claims according to Standard Operating Procedures while maintaining superior customer service etiquette.
  • Fully, accurately, and immediately document all telephone calls in the appropriate CRM system.
  • Use correct grammar and make appropriate word choices in written communication and data capture.
  • Complete high-quality work according to specifications, thoroughly following standards, procedures, and demonstrating attention to detail.
  • Listen actively to others and ask appropriate questions for clarification.
  • Demonstrate receptiveness to feedback, listen with an open mind and understand differences in communication style adjusting as necessary.


We Need People Who Are Great at:

  • Working collaboratively and effectively while handling multiple projects on various timelines in a fast-paced environment.
  • Communication, organization, and being a team player.
  • Excellent interpersonal skills and the ability to work with staff with diverse backgrounds and perspectives on the use of technology in a variety of learning capacities.
  • Demonstrating a high level of sensitivity, empathy, and patience with each consumer.

Requirements

What You Will Need:

  • Interpersonal and relationship management skills.
  • Strong verbal and written communication including active listening and reflection with the goal of gathering information, problem solving and diffusing difficult callers.
  • Ability to maintain professional behavior in stressful situations.
  • Ability to navigate between several computer screens (e.g., CRM Software such as Salesforce, ACD System such as Amazon Connect and Genesys, Email and Web Browser) while actively listening and entering customer information.

Together, we can offer endless possibilities! What is next for you?


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.