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Collection Jobs in Utah (NOW HIRING)

TriOptus LLC

Collections Analyst

Draper, UT · On-site

... collection efforts and deliver on critical financial targets. We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a ...

Auberge Collection

Marketing Manager

Park City, UT · On-site

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Personal Concierge

Park City, UT

$16.25 - $21/hr

Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury ...

Auberge Collection

Marketing Manager

Park City, UT

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Personal Concierge

Park City, UT · On-site

$16.25 - $21/hr

Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury ...

CYNET SYSTEMS

AR Specialist (Collections)

Lehi, UT · On-site

$29/hr

Education: High School Diploma. * 1-2 years collection/Accounts Receivable Experience. * 1+ year experience with MS Office (especially Excel) and email communication. Founded in 2010 and ...

Auberge Collection

Executive Chef

Park City, UT

$74K - $103K/yr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Executive Chef

Park City, UT · On-site

$74K - $103K/yr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

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Collection information

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How much do collection jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for collection in Utah is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Utah? The most popular types of Collection jobs in Utah are:
What are popular job titles related to Collection jobs in Utah? For Collection jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Utah look for? The top searched job categories for Collection jobs in Utah are:
What cities in Utah are hiring for Collection jobs? Cities in Utah with the most Collection job openings:
Collection jobs near you
Collections Analyst

Collections Analyst

TriOptus LLC

Draper, UT • On-site

Contractor

Posted 18 days ago

Job description

Title: Collections Analyst
Location: Draper, UT Hybrid
Duration: Contract to Hire
Job Description:
  • As part of Client Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all BILL entities (Bill.com LLC, Divvy, and Invoice2Go) and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue.
  • The ideal candidate brings collections of knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets.

We'd love to chat if you have:
  • 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry
  • Has proven ability to learn, adapt and train new processes and procedures
  • Logical and rational thinker with demonstrated data analysis and investigative skills
  • Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously

Nice Have's:
  • Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
  • A degree in Accounting, Finance, or Operations Management is a plus.

MUST HAVE:
  • 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry.
  • Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.

Apply