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Client Rep Jobs in Colorado (NOW HIRING)

Client Services Representative

Loveland, CO

$16.50 - $22.25/hr

As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy ...

As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy ...

As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy ...

As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy ...

Client Service Representative (CSR) - Veterinary Clinic We are a fast-paced, 4 doctor veterinary clinic looking for a friendly, organized, and compassionate Client Service Representative to join our ...

Client Service Representative (CSR) - Veterinary Clinic We are a fast-paced, 4 doctor veterinary clinic looking for a friendly, organized, and compassionate Client Service Representative to join our ...

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Client Rep information

What does a client representative do?

A client representative serves as the primary point of contact between a company and its clients, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often handle account management, communicate product or service information, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and product knowledge are essential for this role.

What are client reps?

Client representatives, often called client reps, are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client relationships, ensuring customer satisfaction, addressing client inquiries, and coordinating services or products to meet client needs. Client reps may also handle contract negotiations, resolve issues, and work closely with internal teams to deliver solutions. Their goal is to build strong, long-lasting relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?

To thrive as a Client Representative, you need strong interpersonal communication, problem-solving abilities, and a background in customer service or a related field. Familiarity with CRM software, call center systems, and basic office applications is typically required. Exceptional listening skills, patience, and adaptability help build trust and effectively address client concerns. These skills are essential for maintaining client satisfaction, fostering long-term relationships, and supporting business growth.

How does a Client Representative typically collaborate with internal teams to address client needs?

Client Representatives act as the main point of contact between clients and the company, often working closely with internal teams such as sales, product development, and customer support. They relay client feedback, coordinate solutions for issues, and ensure that deliverables meet client expectations. Effective collaboration involves regular meetings, clear communication, and a proactive approach to problem-solving, which not only helps in quickly resolving client concerns but also strengthens long-term business relationships.
What cities in Colorado are hiring for Client Rep jobs? Cities in Colorado with the most Client Rep job openings:
Client Service Representative

Client Service Representative

VCA Animal Hospitals

Milliken, CO

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


VCA Animal Hospitals rating

6.0

Company rating: 6.0 out of 10

Based on 643 frontline employees who took The Breakroom Quiz

26th of 47 rated veterinary


Job description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

• Scheduling and confirming appointments.

• Placing outbound calls for follow-ups and reaching out to prospective clients.

• Presenting and explaining fees, including processing payments.

• Recommending, selecting, and obtaining products and services, including prescriptions.

• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

• Managing medical records, charts, reports and correspondence.

• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com


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