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Client Rep Jobs in Alberta (NOW HIRING)

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Client Success Representative

Calgary, AB

Client Success Representative (CSR) Location: Calgary, AB Role Overview: This role is a dedicated support partner to our Client Success Managers (CSMs). To start, each CSR will likely support ~3 CSMs.

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Client Success Representative

Calgary, AB · On-site

Client Success Representative (CSR) Location: Calgary, AB Role Overview: This role is a dedicated support partner to our Client Success Managers (CSMs). To start, each CSR will likely support ~3 CSMs.

GreenShield

CLIENT SERVICE REPRESENTATIVE

Calgary, AB · Remote

As a Client Service Representative, you'll play a pivotal role in ensuring a seamless and positive experience for our clients, plan advisors, and internal teams. If you thrive on problem-solving ...

GreenShield

CLIENT SERVICE REPRESENTATIVE

Calgary, AB · Remote

As a Client Service Representative, you'll play a pivotal role in ensuring a seamless and positive experience for our clients, plan advisors, and internal teams. If you thrive on problem-solving ...

CMB Insurance Brokers

As a Client Service Representative (CSR) you will report directly to your Account Manager and contribute in the servicing of client requests. Specific duties that a CSR would be expected to perform ...

CIBC US

Client Service Representative

Edmonton, AB · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC

Client Service Representative

Edmonton, AB · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC

Client Service Representative

Lethbridge, AB

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC

Client Service Representative

Edmonton, AB

As a Senior Client Service Representative, whether it's taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the ...

CIBC US

Client Service Representative

Redwater, AB

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC US

Client Service Representative

Edmonton, AB

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC US

Client Service Representative

Redwater, AB · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

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Showing results 1-20

All JobsClient Rep JobsClient Rep Jobs in Alberta

Client Rep information

What does a client representative do?

A client representative serves as the primary point of contact between a company and its clients, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often handle account management, communicate product or service information, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and product knowledge are essential for this role.

What are client reps?

Client representatives, often called client reps, are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client relationships, ensuring customer satisfaction, addressing client inquiries, and coordinating services or products to meet client needs. Client reps may also handle contract negotiations, resolve issues, and work closely with internal teams to deliver solutions. Their goal is to build strong, long-lasting relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?

To thrive as a Client Representative, you need strong interpersonal communication, problem-solving abilities, and a background in customer service or a related field. Familiarity with CRM software, call center systems, and basic office applications is typically required. Exceptional listening skills, patience, and adaptability help build trust and effectively address client concerns. These skills are essential for maintaining client satisfaction, fostering long-term relationships, and supporting business growth.

How does a Client Representative typically collaborate with internal teams to address client needs?

Client Representatives act as the main point of contact between clients and the company, often working closely with internal teams such as sales, product development, and customer support. They relay client feedback, coordinate solutions for issues, and ensure that deliverables meet client expectations. Effective collaboration involves regular meetings, clear communication, and a proactive approach to problem-solving, which not only helps in quickly resolving client concerns but also strengthens long-term business relationships.
Client Rep jobs near you

Office Administrator/Customer Service Representative

Hi-Tech Cabinets and Closets Inc.

Calgary, AB • Hybrid

$18 - $22/hr

Other

Posted 19 days ago

Job description

Hi-Tech Cabinets & Closets

Calgary, AB

We are searching for a member to add to our close-knit team of individuals in Customer Service in Calgary, AB. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.

We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Hi-Tech Cabinets & Closets. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued.

Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills.

Your responsibilities will include:

  • Answering phone calls/collecting payments 
  • Maintaining customer database and input of information into computer 
  • Effectively collaborating across departments to ensure all internal and external customer needs are met.
  • Working with Customers professionally on all inquiries
  • Building strong working relationships with customers

Required Qualifications/Skills

  • Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task
  • Analytical / data-driven mindset; good with numbers,  and spreadsheets; experience working with computers
  • Obsessive focus on timelines, deliverables and client satisfaction
  • Enthusiastic about learning new skills and software systems
  • Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat.

The position is primarily work in the office and the candidate would be based in Calgary, AB  with a Monday to Friday schedule.


Hours are:

Monday – Friday 8:00 AM  to 5:00 PM

Saturday - (currently closed, but subject to change)

If this sounds exciting, please email your resume.

Job Type: Full-time

Salary: $18-22/hour.

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