ZipRecruiter

Log In

1

Client Access Coordinator Jobs (NOW HIRING)

Josselyn

Client Access Specialist

Northbrook, IL · On-site

$18 - $21/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Client Access Specialist

Northbrook, IL · On-site

$18 - $21/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Client Access Specialist

Northbrook, IL

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

next page

Showing results 1-20

All JobsClient Access JobsClient Access Coordinator Jobs

Client Access Coordinator information

See salary details

$12

$26

$43

How much do client access coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client access coordinator in the United States is $26.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Client Access Coordinator vs Front Desk Receptionist?

AspectClient Access CoordinatorFront Desk Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHealthcare or corporate settings, managing client accessOffice or front desk, greeting visitors
Employer & IndustryHospitals, clinics, corporate officesBusinesses, medical offices, hotels
Search & Comparison IntentUnderstanding client access roles in healthcareFront desk duties and customer service roles

The main difference is that a Client Access Coordinator manages client access in healthcare or corporate environments, often handling appointments and patient flow, while a Front Desk Receptionist primarily greets visitors and manages front desk operations. Both roles require customer service skills but differ in responsibilities and industry focus.

What skills do you need to be a patient access coordinator?

A patient access coordinator needs strong communication and customer service skills to interact effectively with patients and healthcare staff. They should be detail-oriented, proficient in medical office software, and knowledgeable about insurance procedures and billing processes. Organizational skills and the ability to handle multiple tasks in a fast-paced environment are also important.

How does a Client Access Coordinator typically collaborate with other departments to ensure seamless client onboarding?

Client Access Coordinators regularly interact with teams such as sales, IT, and customer support to streamline the onboarding process for new clients. They serve as the main liaison, gathering necessary documentation, facilitating account setup, and addressing client-specific needs. Successful coordinators communicate clearly, manage timelines efficiently, and promptly resolve any issues by coordinating with internal stakeholders. This collaborative approach helps ensure clients have a positive and efficient start to their partnership with the organization.

What does a Client Access Coordinator do?

A Client Access Coordinator is responsible for facilitating the intake and onboarding process for new clients in healthcare or service organizations. They serve as the main point of contact for clients, gathering necessary information, verifying eligibility, scheduling appointments, and ensuring a smooth transition into services. Their role involves strong communication, organizational skills, and attention to detail to help clients access the resources and care they need efficiently. By coordinating between clients and internal teams, they help streamline the entire entry process.

What are the key skills and qualifications needed to thrive as a Client Access Coordinator, and why are they important?

To thrive as a Client Access Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by a relevant associate or bachelor's degree. Familiarity with scheduling software, electronic health records (EHR), and insurance verification systems is typically required. Excellent communication, problem-solving, and multitasking abilities help you effectively address client needs and collaborate with team members. These skills ensure efficient client onboarding, accurate data management, and a positive experience for both clients and the organization.
What cities are hiring for Client Access Coordinator jobs? Cities with the most Client Access Coordinator job openings:
What states have the most Client Access Coordinator jobs? States with the most job openings for Client Access Coordinator jobs include:

Client Access Coordinator

Greater Nashua Mental Health

Nashua, NH

$49K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

Client Access Coordinator

Greater Nashua Mental Health is seeking a full-time Client Access Coordinator to lead and support front-end access operations. This role supervises Client Access Associates, ensures smooth client flow across locations, and supports scheduling, coverage, and customer service functions. The coordinator also provides direct coverage in the Access role as needed and works closely with leadership to ensure a positive client experience.

Key Responsibilities

  • Supervise, train, and support Client Access Associates, including setting performance expectations and providing ongoing feedback.
  • Manage staffing schedules and ensure adequate front desk coverage across all locations.
  • Monitor and optimize client flow, scheduling, and front-end workflows to improve efficiency and service quality.
  • Provide guidance on Access policies and procedures and assist with training.
  • Greet and check in clients, verify demographic and insurance information, and collect copayments and balances as needed.
  • Collaborate with program, administrative, and finance teams to support scheduling, collections, and operational needs.
  • Assist with office supply coordination in partnership with Facilities and Finance.
  • Support the testing and functioning of the agency's Rapid Response/Emergency Alert system.
  • Work closely with the Director of Client Access and collaborate with the Client Benefits Coordinator as needed.
  • Perform additional Access-related duties or special projects as assigned.

Qualifications

  • High School Diploma or GED required.
  • 3–5 years of experience in client access, front desk operations, or related administrative roles.
  • Leadership or supervisory experience preferred.
  • Strong customer service, communication, and interpersonal skills.
  • Ability to multitask, problem-solve, and work effectively in a fast-paced environment.
  • Proficiency with Microsoft Office (Word, Excel, Outlook) and electronic systems.
  • Ability to lead staff with professionalism, flexibility, and sound judgment.

Why Work for Us:

We are looking for collaborative, curious for knowledge people with a "can do" mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

  • Choice of 2 health insurance plans
  • Health Reimbursement Arrangement
  • Health Savings Account
  • Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Group Life and AD&D Insurance
  • Short and Long-Term Disability
  • Accident & Critical Illness Insurances
  • 403b Retirement Plan with Agency Match
  • Employee Assistance Plan
  • Generous Earned Time Off
  • Paid Extended Sick Time
  • 10 Paid Holidays + your birthday!
  • Bereavement Leave
  • Tuition Reimbursement
  • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Salary Description: $49,587 - $65,561

Greater Nashua Mental Health is an Equal Opportunity Employer

Apply