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Cisco Macd information

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$81

How much do cisco macd jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for cisco macd in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is the difference between Cisco Macd vs Cisco Network Engineer?

AspectCisco MacdCisco Network Engineer
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentNetwork operations, troubleshooting, maintenanceNetwork design, implementation, troubleshooting
Industry UsageTelecommunications, enterprise networksIT, telecommunications, enterprise networks

While Cisco Macd specialists focus on network operations and maintenance, Cisco Network Engineers are involved in designing and implementing network solutions. Both roles require similar certifications and work in comparable environments, but their primary responsibilities differ, with Macd roles emphasizing ongoing support and Network Engineers focusing on network architecture.

What are the key skills and qualifications needed to thrive as a Cisco MACD (Moves, Adds, Changes, and Deletes) Technician, and why are they important?

To thrive as a Cisco MACD Technician, you need a solid understanding of network infrastructure, Cisco hardware, and VoIP systems, often supported by certifications such as CCNA. Familiarity with Cisco Unified Communications Manager (CUCM), ticketing systems, and remote management tools is typically required. Attention to detail, problem-solving, and effective communication are crucial soft skills for coordinating changes and minimizing disruption. These competencies ensure seamless network modifications, maintain system integrity, and support continuous business operations.

What are some typical challenges faced by professionals in a Cisco MACD (Moves, Adds, Changes, and Deletes) role, and how can they be addressed?

Professionals in a Cisco MACD role often encounter challenges such as coordinating changes with minimal disruption to network operations, managing tight deadlines, and ensuring accurate documentation of all modifications. Effective communication with stakeholders and meticulous planning are essential to minimize downtime and avoid errors. Additionally, staying up-to-date with Cisco technologies and best practices helps in proactively resolving technical issues and supporting a seamless workflow within IT and network teams.

What are Cisco MACD jobs?

Cisco MACD jobs refer to tasks involving Moves, Adds, Changes, and Deletes (MACD) of network and telecommunication equipment using Cisco technologies. These roles typically involve configuring, updating, and maintaining Cisco devices like routers, switches, and phones to ensure optimal network performance. MACD professionals often work as part of IT or network support teams, handling requests to move equipment, add new users, make configuration changes, or remove obsolete devices. Their work is crucial for keeping communication and network systems running smoothly and securely.
Infographic showing various Cisco Macd job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.
Enterprise Technician

Enterprise Technician

KLS Workforce Solutions

Decatur, GA

$14 - $15/hr

Full-time

Posted 3 days ago

Job description

Enterprise Technician

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Position Overview

We are seeking a skilled IT professional with a strong blend of networking and telecommunications expertise to fill an open Enterprise Technician position. In this role, you will be responsible for installing, maintaining, and troubleshooting enterprise network infrastructure and telecom systems across multiple regional sites. If you thrive in a fast-paced environment and enjoy keeping critical systems running smoothly, we want to hear from you!

Key Responsibilities

  • Infrastructure Maintenance: Install, configure, and maintain enterprise network hardware (routers, switches, firewalls, wireless access points) and telecom equipment (VoIP phones, SIP trunks, PBX systems).

  • Troubleshooting & Support: Diagnose and resolve complex network connectivity issues, carrier circuit outages, dropped calls, and hardware failures.

  • Network Monitoring: Proactively identify performance bottlenecks, monitor bandwidth utilization, and ensure QoS (Quality of Service) for voice traffic using enterprise tools (e.g., Auvik, Wireshark).

  • Telecom Management: Handle Move, Add, Change, and Delete (MACD) user accounts, extensions, voicemail boxes, and call routing flows within the Avaya PBX platform.

  • Cabling & Physical Layer: Manage structured cabling infrastructure (Cat6, Fiber Optic) within MDF/IDF closets, including patching, labeling, and rack organization.

  • Vendor Coordination: Interface with Internet Service Providers (ISPs), cabling vendors, and telecom carriers to provision new circuits, manage disconnections, and resolve service outages.

  • Documentation: Maintain accurate, up-to-date network diagrams, asset inventories, IP address allocations, and standard operating procedures (SOPs).

Qualifications & Requirements

Education & Experience:

  • High school diploma, Associate degree in Information Technology, or a related field (or equivalent hands-on experience).

  • 3–5 years of experience supporting enterprise-level network and telecommunications environments.

Technical Proficiencies:

  • Solid understanding of the OSI model, TCP/IP, VLANs, Subnetting, and routing protocols (OSPF, BGP, EIGRP).

  • Experience configuring Cisco, Aruba, or Juniper network hardware.

  • Strong familiarity with VoIP, SIP signaling, H.323, and digital/analog telephony concepts.

  • Experience managing enterprise collaboration suites (e.g., Microsoft Teams Voice, or Avaya).

Preferred Certifications (Not Required):

  • CompTIA Network+ or Security+.

  • Vendor-specific telecom certifications (e.g., Avaya, Mitel).

Soft Skills & Physical Requirements:

  • Strong analytical and troubleshooting skills with high attention to detail.

  • Excellent communication skills for interacting with non-technical end-users and corporate leadership.

  • Ability to participate in an on-call rotation for after-hours emergency support.

  • Ability to lift up to 50 lbs (for racking servers/switches) and work on ladders if required for wireless AP deployment.

Pre-Employment Screening

  • Candidates must successfully pass a standard background check. (Note: Drug testing requirements to be confirmed).

How to Apply

Please submit your updated resume and contact details through this job board application portal. Qualified candidates will be contacted directly by our recruiting team for an initial phone screening.