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Cisco Call Jobs (NOW HIRING)

Oneida Technical Solutions

VOIP Team Lead

Fort Belvoir, VA · On-site

$110K - $120K/yr

Provide Tier 1 and Tier 2 support to users globally utilizing Cisco Call Manager 10.5.2 - 11.5 and Cisco Unity 10.5.2 - 11.5. * Manage and maintain analog fax lines, voicemails, Auto Attendants ...

Oneida Technical Solutions

VOIP Team Lead

Fort Belvoir, VA · On-site

$110K - $120K/yr

Provide Tier 1 and Tier 2 support to users globally utilizing Cisco Call Manager 10.5.2 - 11.5 and Cisco Unity 10.5.2 - 11.5. * Manage and maintain analog fax lines, voicemails, Auto Attendants ...

krg technology inc

Contact Center Solution

Frisco, TX · On-site

Expert level proficiency of Cisco Call Center technologies such as Cisco UCCE, Contact Center scripting. Strong Experience in VXML scripting and IVR development Experience with large scale call ...

Focused HR Solutions

Network Engineer 1.19

Dover, DE · On-site

$65 - $77/hr

Experience performing Add/Move/Changes (MACD's) within Cisco Call Manager (CUCM) which provides enterprise voice services for over 15000 State of Delaware Employees across the enterprise.

Focused HR Solutions

Network Engineer 1.19

Dover, DE · Hybrid

$65 - $77/hr

Experience performing Add/Move/Changes (MACD's) within Cisco Call Manager (CUCM) which provides enterprise voice services for over 15000 State of Delaware Employees across the enterprise.

System One Holdings, LLC

Voice Analyst

Arlington, VA · On-site

$45 - $48/hr

Support day-to-day operations for the County's cloud and on-premise voice systems, including Microsoft Teams Phone, Cisco Call Manager, Five9, and legacy voice services. * Act as the primary point of ...

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How much do cisco call jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for cisco call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Cisco Call specialist?

A Cisco Call specialist is a professional responsible for managing, configuring, and troubleshooting Cisco's telecommunication systems, such as Cisco Unified Communications Manager (CUCM) and Cisco IP phones. They ensure that voice and video communications run smoothly within an organization, often handling tasks like system updates, user management, and issue resolution. Cisco Call specialists may work in IT departments, contact centers, or managed service providers. Their expertise helps maintain reliable and secure communication channels essential for business operations.

What are the key skills and qualifications needed to thrive as a Cisco Call Center Engineer, and why are they important?

To thrive as a Cisco Call Center Engineer, you need strong knowledge of networking, voice-over-IP (VoIP) technologies, and call center solutions, often backed by a degree in IT or related certifications like Cisco CCNA Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Cisco Contact Center solutions, and troubleshooting tools is essential. Excellent problem-solving skills, attention to detail, and clear communication are standout soft skills for this role. These abilities enable efficient call center operations and ensure reliable, high-quality customer experiences.

What is the difference between Cisco Call and Cisco Network Technician?

AspectCisco CallCisco Network Technician
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Routing and Switching, CCNP Routing and Switching
Work EnvironmentVoIP systems, communication networksNetwork infrastructure, hardware setup
Employer & Industry UsageTelecommunications, IT service providersIT departments, network service providers

The Cisco Call role focuses on managing and supporting VoIP and collaboration systems, requiring specific collaboration certifications. In contrast, the Cisco Network Technician handles broader network infrastructure tasks, often involving routing, switching, and hardware. Both roles are essential in network environments but differ in specialization and certification requirements.

What are some common challenges faced by professionals working in Cisco Call support roles, and how can they be managed?

Professionals in Cisco Call support roles often encounter challenges such as troubleshooting complex VoIP connectivity issues, managing urgent outage situations, and staying updated with frequent software updates and new features. Success in this role requires strong problem-solving skills, clear communication with both technical and non-technical stakeholders, and the ability to remain calm under pressure. Continuous learning through training and close collaboration with network engineers and IT teams can help address these challenges effectively and ensure consistent service quality.
More about Cisco Call jobs
What job categories do people searching Cisco Call jobs look for? The top searched job categories for Cisco Call jobs are:
Cisco Call jobs near you
Infographic showing various Cisco Call job openings in the United States as of May 2026, with employment types broken down into 15% Locum Tenens, 7% Full Time, 52% Part Time, and 26% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Voice Field Engineer (Cisco)

Voice Field Engineer (Cisco)

Arete Technologies, Inc.

Lansing, MI

Contractor

Posted 17 days ago

Job description

Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients

We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.

our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Cisco IP Telephony (IPT) Technician with field experience to assist with Avaya to Cisco IPT migration project. The Day 2 support requirements of these migrations typically includes Moves, Adds, Changes, and troubleshooting.

Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any assigned IPT and VM (voice mail) requests for new service or change from agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes use of delivery service management tools (BMC Remedy and SMMS), Specialist level qualifications on Telecommunication devices such as Cisco Switches and Routers, Cisco Call Manager, and other related devices. Technicians will need to be in place and available to work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony office location for the duration of the contract.

Technical support is required to assist with the following tasks:

  • Increase capacity and decrease cycle time needed to deliver and maintain Telecommunications services to agency clients.
  • Perform assessment, installation, testing, and repair of the SOM Cisco IPT solution as needed to facilitate customer satisfaction with DTMB as their service provider.
  • Contractor will perform as Telephony Services IPT team member and be responsible for the timely delivery of all scheduled projects and trouble resolution to open tickets as assigned.
Qualifications
  • Training towards and/or certification: CCNP Voice and CCNA Voice
    Cisco Unified Communication Manager (CUCM)
    Cisco Unified Attendant Console
    Cisco Unity Connection (CUC)
    Cisco Unity Express (CUE)
    Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax
    Knowledge and experience with Avaya PBX
Additional Information

All your information will be kept confidential according to EEO guidelines.

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