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Cisco Call Jobs (NOW HIRING)

CDW

Cisco Call Manager Engineer, TS/SCI

DC · Remote

A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is responsible for designing, developing, and implementing network and telecommunications infrastructure ...

SRI Tech solutions Inc

Cisco Voice Engineer

Detroit, MI · On-site

Cisco Voice Engineer Location: Detroit, MI Job Type: Full Time As a Voice Engineer is responsible ... The engineer must be well versed with call routing / treatment within a fast paced environment with ...

Collabera

Cisco Support Engineer

Atlanta, GA · On-site

Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support ...

TecTammina

UC Engineer

Santa Ana, CA

Hands-on skills with Cisco call center applications, IVR systems, and call recording solutions. Must have experience with Microsoft Excel and related office products. Strong trouble shooting and ...

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How much do cisco call jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for cisco call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Cisco Call specialist?

A Cisco Call specialist is a professional responsible for managing, configuring, and troubleshooting Cisco's telecommunication systems, such as Cisco Unified Communications Manager (CUCM) and Cisco IP phones. They ensure that voice and video communications run smoothly within an organization, often handling tasks like system updates, user management, and issue resolution. Cisco Call specialists may work in IT departments, contact centers, or managed service providers. Their expertise helps maintain reliable and secure communication channels essential for business operations.

What are the key skills and qualifications needed to thrive as a Cisco Call Center Engineer, and why are they important?

To thrive as a Cisco Call Center Engineer, you need strong knowledge of networking, voice-over-IP (VoIP) technologies, and call center solutions, often backed by a degree in IT or related certifications like Cisco CCNA Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Cisco Contact Center solutions, and troubleshooting tools is essential. Excellent problem-solving skills, attention to detail, and clear communication are standout soft skills for this role. These abilities enable efficient call center operations and ensure reliable, high-quality customer experiences.

What is the difference between Cisco Call and Cisco Network Technician?

AspectCisco CallCisco Network Technician
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Routing and Switching, CCNP Routing and Switching
Work EnvironmentVoIP systems, communication networksNetwork infrastructure, hardware setup
Employer & Industry UsageTelecommunications, IT service providersIT departments, network service providers

The Cisco Call role focuses on managing and supporting VoIP and collaboration systems, requiring specific collaboration certifications. In contrast, the Cisco Network Technician handles broader network infrastructure tasks, often involving routing, switching, and hardware. Both roles are essential in network environments but differ in specialization and certification requirements.

What are some common challenges faced by professionals working in Cisco Call support roles, and how can they be managed?

Professionals in Cisco Call support roles often encounter challenges such as troubleshooting complex VoIP connectivity issues, managing urgent outage situations, and staying updated with frequent software updates and new features. Success in this role requires strong problem-solving skills, clear communication with both technical and non-technical stakeholders, and the ability to remain calm under pressure. Continuous learning through training and close collaboration with network engineers and IT teams can help address these challenges effectively and ensure consistent service quality.
More about Cisco Call jobs
What job categories do people searching Cisco Call jobs look for? The top searched job categories for Cisco Call jobs are:
Cisco Call jobs near you
Infographic showing various Cisco Call job openings in the United States as of May 2026, with employment types broken down into 15% Locum Tenens, 7% Full Time, 52% Part Time, and 26% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Cisco Call Manager

Cisco Call Manager

SA Technologies Inc.

Bloomington, IL

Other

Posted 14 days ago

Job description

Company Description

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Job Description

Position: Cisco Call Manager 

Location: Onsite required in Bloomington, IL 

Duration: 6 Months


US Citizenship or Green Card Required 

No Relocation budget 

Shift: Mon - Fri 8 AM to 5 PM 


Must Haves: 

7+ yrs of experience with Cisco Call Manager and Unity voice mail - configuration and testing. 


Description for requirements:

Test Discipline knowledge, UCCM, and Unity VM. 

UCCE Infrastructure support and management for 8.5 and 9.x 

- Installation, Implementation and configuration of UCCE Infrastructure for Enterprise Network 

- Experience with UCCE 9.x a plus running on Cisco UCS B/C series 

- Cisco Call Manager and Unity voice mail configuration and troubleshooting experience 

- Cisco IP-IVR scripting and configuration experience 

- Cisco IPT VoIP design, UCCE design, Cisco voice gateways 

- Cisco UCCE Web View and CUIS/CUIC 

- Peripheral Gateway configuration experience to Cisco Call Manager 

Good to have skills: Cisco Unified Communications Manager configuration and troubleshooting 

experience. Networking - Route/Switch experience


Additional Information


Zishan Khan p: 408-598-3037 (x: 120)                                                                    


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