Description
The Vice President of Revenue Operations (VP RevOps) is responsible for creating, tracking and managing the systems, processes and activities that enable the Revenue Team to operate efficiently — and by the numbers. Reporting to the Chief Revenue Officer (CRO), the VP RevOps will lead a small but agile team that operates independently from Sales, Marketing, and Customer Success, with the goal of better integrating and enabling these key functions, while playing a similar role in collaboration between Revenue and other Pathify departments. The VP RevOps plays a key role in the day-to-day operations of the business, while coordinating (and in most cases owning) foundational reporting capabilities including data collection, aggregation, and analysis.
This is a senior leadership role within the Revenue Department, and will also be a key part of Pathify’s Operations Management Group (OMG) charged with the day-to-day operational management of the business.
Key Responsibilities
Essential Functions:
- Rapid mastery of the Revenue Team tech-stack, including but not limited to Salesforce, Hubspot Outreach, Zoominfo/Chorus, Orum, DocSend, etc.
- Serve as the administrator for all Revenue Team systems, delivering (or organizing) day-to-day support, training and enablement
- In partnership with the Pathify Executive Team and the Revenue Leadership Team, serve as the front line resource for all revenue reporting and analytics
- Deep understanding of B2B Salesforce structures, processes and flows, including mastery of reporting and analytics capabilities
- Deep understanding of Google Sheets and Excel
- Strong understanding of Gemini, Claude, and other AI platforms with an up-to-date expertise in how world class revenue orgs improve performance — now and in the future
- A strong service and support mentality, with a desire and willingness to help quota carrying staff close profitable business. No job is too big or too small if it results in a positive win for the business.
- A process oriented approach, with a daily devotion to developing, streamlining and optimizing tactical and strategic processes
- Awe-inspiring organizational skills and a willingness to provide ad-hoc reporting and updates across the business
- A desire to understand, document and report on the entire customer journey, from identified lead through to customer renewal
- A peacemaker mentality with proven skills in mediating, collaborating and bringing together people of different backgrounds, experience, and seniority to solve problems and succeed
- Other duties as assigned
Skills, Knowledge and Expertise
- Ability to build and maintain trusted relationships with staff, regardless of seniority
- Ability to build and maintain trusted relationships with Pathify partners, vendors and suppliers
- Ability to listen well and communicate effectively orally and in writing with board level audiences
- Ability to assess, analyze, problem solve, and take appropriate action independently
- Demonstrated drive to achieve beyond what is expected
- Ability to plan, organize and prioritize multiple projects simultaneously to positive outcomes
- Ability to think outside of the box, presenting innovative ideas and solutions internally and externally
- Trust, positivity, patience, and a desire to learn and have fun
- Ability to use standard office equipment, computer equipment and software, including word processing, database management, spreadsheet applications, and email
Education, Experience and Requirements:
- 15+ years senior leadership in RevOps, Sales and Marketing
- Productivity software mastery (Office 365/G-Suite)
- Experience building employee onboarding plans
- 5+ years B2B marketing experience
- 5+ years B2B sales experience
- Start-up professional experience a must
- Sales enablement experience a must
Benefits
At Pathify, we’re obsessed with improving the student experience—but we know we can’t do that if our own team’s experience isn't top-tier. We don't just offer "perks"; we offer a safety net and a launchpad so you can do your best work without sweating the small (or big) stuff.
Here’s a look at how we take care of our own:
Health & Harmony
We want you feeling your best, whether you're at your desk or out exploring the world.
Comprehensive Coverage: Robust Health, Dental, and Vision insurance to keep you and your family "high-def" and healthy.
Tax-Smart Savings: Choose between a Flexible Spending Account (FSA) or a Health Savings Account (HSA) to keep more of your paycheck where it belongs.
Peace of Mind: Life happens. Our Life Insurance policy ensures you and your loved ones are always protected.
Time to Recharge: We believe in unlimited Paid Time Off (PTO) that you actually use. Whether it's a beach, a mountain, or a couch, go find your happy place.
Growing Families: Our Parental Leave policy gives you the time you need to bond with your newest family member without the stress of "checking in."
Wealth & Wisdom
We’re invested in your future just as much as you are.
Future-Proofing: Our 401(k) plan helps you build your nest egg, and our Company Match means we’re literally putting our money where our mouth is to help you retire in style.
Never Stop Learning: We’re in EdTech, after all! Our Student Loan Reimbursement program helps you level up your skills, whether it's a certification or a new degree.
The Pathify Lifestyle
Since we’re a modern team, we make sure your daily "office" life is actually enjoyable.
Home Office Stipend: We’ll help you deck out your workspace. Whether you need an ergonomic chair or a second monitor, we’ve got your back (literally).
Wellness & Mental Health (Bonus!): Access to an Employee Assistance Program (EAP) and mental health resources, because your brain is your most important asset.
The Bottom Line: We’re building the future of higher education, and we want you to have a blast while doing it. If you’re looking for a place that treats you like a human first and an employee second, you’ve found it.
