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What are the key skills and qualifications needed to thrive as a CCRC Administrator, and why are they important?

To thrive as a CCRC (Continuing Care Retirement Community) Administrator, you need a comprehensive understanding of healthcare management, regulatory compliance, and financial oversight, usually supported by a bachelor's or master's degree in healthcare administration and relevant state licensure. Familiarity with electronic health record (EHR) systems, budgeting software, and compliance management tools is essential. Exceptional leadership, communication, and problem-solving skills set top administrators apart, fostering effective team management and resident satisfaction. These competencies are crucial for ensuring high-quality care, operational efficiency, and regulatory adherence in a complex senior living environment.

What are some common challenges faced by a CCRC Administrator and how can they be addressed?

CCRC Administrators often face challenges related to balancing regulatory compliance, resident satisfaction, and efficient facility operations. Managing a diverse team and responding to residents' evolving needs while keeping up with state and federal regulations can be demanding. Effective communication, ongoing staff training, and proactive problem-solving are key strategies to address these challenges. Building strong relationships with residents, families, and staff helps foster a positive environment and ensures high-quality care.

What are CCRC Administrators?

CCRC Administrators, or Continuing Care Retirement Community Administrators, are professionals responsible for overseeing the daily operations of retirement communities that provide a continuum of care, including independent living, assisted living, and skilled nursing services. They ensure regulatory compliance, manage staff, oversee budgets, and maintain high standards of resident care. Their role also often involves coordinating with residents and their families to address concerns and plan for changing care needs. Effective CCRC Administrators balance strong leadership with compassionate service to create a safe and supportive environment for seniors.
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Licensed Practical Nurse (LPN)

Fort Norfolk Retirement Community, Inc.

Norfolk, VA

$25 - $33.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Type
Full-time, Part-time
Description
Harbor's Edge is a premier 5-star, resort-style Continuing Care Retirement Community (CCRC) in Norfolk, Virginia, featuring 300 Independent Living units, a 33-bed Skilled Nursing unit, a 40-bed Assisted Living unit, and a 34-bed Memory Support unit.
Recognized by U.S. News & World Report as a 2025 "Best Senior Living Program," Harbor's Edge has earned accolades for Independent Living - Activities & Enrichment, Feels Like Home, and Food & Dining, and is celebrated as a top-rated CCRC.
We are seeking highly qualified, part- and full- time Licensed Practical Nurses (LPN) to join our team to deliver excellent care for our residents. The ideal candidates will have senior living experience (e.g., long-term care, assisted living, memory support) with a passion for working with an elderly population.
We provide a competitive compensation and benefits package, shift differentials, favorable nurse to patient ratios, and a supportive, state of the art work environment.
Current Shift Availability:

  • 7AM - 3PM
  • 3PM - 11PM
  • 11PM - 7AM
Key Responsibilities:
  • Provide direct nursing care to residents according to established care plans, promoting physical, emotional, and personal well-being.
  • Conduct assessments, document observations, and report changes in condition to nursing and physician staff.
  • Monitor vital signs, weights, and blood glucose; administer medications, injections, and authorized treatments.
  • Perform restorative nursing interventions, including positioning, ADL training, and passive range of motion exercises.
  • Assist residents with transfers, ambulation, and daily activities (bathing, dressing, toileting, oral care) using proper safety techniques.
  • Support participation in recreational, therapeutic, and social activities.
  • Assist with resident admissions, transfers, and discharges.
  • Collaborate with interdisciplinary care teams to develop, update, and implement individualized care plans.
  • Educate residents and families on health management, disease prevention, and care practices.
  • Ensure compliance with infection control, safety protocols, and facility policies.
  • Document care accurately in electronic health records (EHR) or charts.
  • Provide mentorship and guidance to nursing assistants and support staff as needed.
Requirements
  • High school diploma or GED required.
  • Current Virginia LPN license.
  • Current Adult CPR and BLS/AED certification.
  • Minimum of three (3) years progressive experience in a CCRC, long-term care, home health, medical case management, or related medical setting is preferred; however, new graduates will be considered.
  • Demonstrated ability to serve as a positive role model for service excellence, prioritizing resident safety and high-quality nursing care.
  • Excellent verbal and written communication, organizational, time management, critical thinking, and multitasking skills.
  • High self-initiative with the ability to follow verbal and written instructions accurately and timely.
  • Skilled in providing care to elderly residents with courtesy, patience, compassion, and professionalism.
  • Upholds residents' rights and maintains integrity and discretion in handling personal and health information.
  • Knowledge of safety protocols, medical/nursing practices, laws, regulations, and guidelines; experienced in clinical and diagnostic procedures.
  • Able to work independently, exercise sound nursing judgment, and provide hands-on or urgent nursing care as needed.
  • Proficient with Electronic Medical Records (EMR), Microsoft Office Suite, and other computer/office equipment.
  • Adheres to clinic schedules, deadlines, and reporting requirements.
Comprehensive benefit package includes:
  • Medical/Dental/Vision Insurance
  • Paid Time Off + Six Paid Holidays
  • Employee Assistance Program (EAP)
  • Employer Paid - Basic Life & AD&D Insurance
  • Employer Paid - Short-term and Long-term Insurance
  • 403(b) Retirement Savings Plan w/ Employer Contribution
  • College Tuition Reimbursement
  • Employer Paid - Certification Training
  • Legal Resources & Identity Protection Plan

*Benefit offerings vary according to employment status.
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