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329,084 Call Center Quality Assurance Specialist Jobs

  • Type
    Full-Time

Job Description Quality Assurance Specialist (QA) is responsible for assessing the quality of our call center associates who interact with existing and potential customers. The QA will monitor and ...

Serco North America

Quality Assurance Specialist (Call Team)

Serco North America Euclid, OH
  • Type
    Full-Time

The Call Team Quality Assurance Specialist will be on a dynamic team, supporting customers with ... Center Manager. * Be required to provide one-on-one Agent feedback and coaching as needed. * Be ...

Finance of America Companies

Call Center QA Specialist

Finance of America Companies San Diego, CA
  • Type
    Full-Time

This position will work on-site at our office in San Diego CA The QA Specialist II FAHI is responsible for monitoring agents calls and proposing measures to correct or improve the call and loan ...

POSITION OVERVIEW CALL CENTER QUALITY ASSURANCE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS ... Please ask a Talent Acquisition Specialist about the different types of creative scheduling options ...

  • Type
    Full-Time

2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America Specialist ... QA and Training & Development team members to identify and streamline processes and implement ...

  • Type
    Full-Time

Bachelor's Degree or some college preferred * 1 to 3 years' experience in a Quality Assurance/Audit role; call center/customer service environment preferred MINIMUM JOB SKILLS, ABILITIES AND ...

Alaska USA Federal Credit Union

Member Service Center Quality Assurance Specialist

Alaska USA Federal Credit Union Glendale, AZ
  • Type
    Full-Time

Member Service Center Quality Assurance Primary Functions: Perform quality control reviews of ... Schedule and present call monitoring results to MSC staff assigned to the various workgroups and ...

Altice USA

Quality Assurance Specialist

Altice USA Tyler, TX

... the Call Center. Responsibilities * Align call quality expectations with call mentoring and ... Proven work experience as a QA tester or similar role * Superb computer competence, including ...

Frontgate (Cinmar)

Quality Assurance Specialist

Frontgate (Cinmar) West Chester, OH
  • Type
    Full-Time

Details The QA Specialist's primary responsibility is to continuously improve the customer ... Monitor and quickly resolve product concerns identified through BazaarVoice or Call Center * Record ...

Bright horizons

QA Customer Feedback Specialist

Bright horizons Broomfield, CO
  • Pay
    $22 Hourly
  • Type
    Full-Time

As the Quality Assurance Customer Feedback Specialist you will maintain and restore customer ... Strong knowledge of call center process and procedures This role has the following employment ...

Marsh McLennan

Analyst - Quality Assurance

Marsh McLennan King of Prussia, PA
  • Type
    Full-Time

As a member of the Call Center team, the Quality Control Specialist is responsible for monitoring ... Develop and implement quality assurance programs and procedures to ensure service standards are ...

Technical and Management Resources, Inc.

Senior Quality Assurance Specialist

Technical and Management Resources, Inc. Virginia Beach, VA
  • Type
    Full-Time

Overview The objective of this task order is to provide state of the art call center support across ... The Quality Assurance Specialist monitor inbound and outbound calls and emails responses to assess ...

  • Type
    Part-Time

Able to handle high priority lines and achieve exceptional ongoing QA scores and exceed ... Level III Call Center Specialist must have achieved mastery in all scheduling systems including ...

  • Type
    Full-Time

Documents in Gilead Quality System for investigation for product complaints and triages safety ... Customer Service, Professional Written Communication Skills, call center, Customer, Bachelor ...

  • Type
    Full-Time

Preference for at least two-years customer service experience in a call center environment * Ability to work flexible work hours * Reliable attendance * Demonstrated ability to deliver high quality ...

  • Type
    Full-Time

Quality Assurance Specialist The Challenge : When a user tries a new system, they expect it to be intuitive and run smoothly. Functionality, reliability, and user experience are key to successful ...

Quality assurance management experience in a call center environment and technologies; specifically ... Please ask a Talent Acquisition Specialist about the different types of creative scheduling options ...

  • Type
    Full-Time

In this role you'll be part of a team tasked with capturing and reporting on the quality of sales ... call center environment (Vivint preferred) Learn about the Vivint Culture and why it's a great ...

A background in call center operations management is required, and customer service, technical ... Please ask a Talent Acquisition Specialist about the different types of creative scheduling options ...