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Call Center Crs Jobs (NOW HIRING)

TransUnion

Bilingual Customer Care Advocate

Chicago, IL

$16 - $20/hr

Ability to read, understand, and interpret CRS (Consumer Relations System) audit trails ... Experience working in fraud operations, financial services, or call center environments * Exposure ...

TransUnion

Bilingual Customer Care Advocate

Crum Lynne, PA · On-site

$14.75 - $18.50/hr

Ability to read, understand, and interpret CRS (Consumer Relations System) audit trails ... Experience working in fraud operations, financial services, or call center environments * Exposure ...

TransUnion

Bilingual Customer Care Advocate

Chicago, IL

$18.22 - $26.44/hr

Ability to read, understand, and interpret CRS (Consumer Relations System) audit trails ... Experience working in fraud operations, financial services, or call center environments * Exposure ...

Transunion

Bilingual Customer Care Advocate

Chicago, IL

$18.22 - $26.44/hr

Ability to read, understand, and interpret CRS (Consumer Relations System) audit trails ... Experience working in fraud operations, financial services, or call center environments * Exposure ...

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Call Center Crs information

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$10

$17

$25

How much do call center crs jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for call center crs in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Crs vs Customer Service Representatives?

AspectCall Center CrsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared office spaceOffice settings, retail, or remote
Industry UsageCommonly used in call centers and telecommunication companiesBroader, including retail, banking, and healthcare
Job FocusHandling inbound/outbound calls, technical supportAssisting customers, resolving issues, providing info

Call Center Crs primarily focus on managing calls in call center environments, often with technical or product support roles. Customer Service Representatives have a broader scope, working in various industries to assist customers through multiple channels. Both roles require similar credentials and training but differ mainly in work setting and specific job functions.

What is CRS in call center?

CRS in a call center typically stands for Customer Response System or Customer Recording System, which are tools used to manage customer interactions, record calls, and improve service efficiency. Call center agents often use CRS software to access customer information, log interactions, and follow scripts, enhancing overall communication and support quality.

What are some common challenges faced by Call Center Customer Representatives, and how can they effectively manage them?

Call Center Customer Representatives often face challenges such as handling a high volume of calls, managing difficult or upset customers, and meeting performance metrics like call resolution time. Effective communication, patience, and active listening are key to overcoming these challenges. Many successful representatives use stress-management techniques and regularly seek feedback from supervisors to improve their approach. Collaboration with teammates and support from team leads also help in sharing solutions and maintaining a positive work environment.

What are Call Center CRs?

Call Center CRs, or Customer Representatives, are professionals who handle customer inquiries, complaints, and support requests via phone, email, or chat. They serve as the primary point of contact between a company and its customers, working to resolve issues, provide information about products or services, and ensure customer satisfaction. Call Center CRs play a crucial role in maintaining a positive company image and often use specialized software to manage and document interactions. Strong communication, problem-solving skills, and patience are essential qualities for this role.

What are the key skills and qualifications needed to thrive as a Call Center Customer Representative (Call Center CRS), and why are they important?

To thrive as a Call Center Customer Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Patience, active listening, and resilience are essential soft skills that help in managing challenging customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and contributing to customer satisfaction and retention.
Infographic showing various Call Center Crs job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, and 21% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Colorectal Surgery with GS - Private Practice in Corona just east of Orange County

Colorectal Surgery with GS - Private Practice in Corona just east of Orange County

UHS

Corona, CA

$364K/yr

Full-time

Medical, Dental, PTO

Posted 2 days ago

Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

452nd of 869 rated healthcare providers

Job description

Corona Regional Medical Center in Corona, CA is assisting a local, well-established surgical group in recruiting a hard-working, dedicated BC/BE Colorectal Surgeon. The recruited surgeon will also take some GS call. Robotics available if desired.

Discover the vision of Corona Regional for our hospital and community! 

Opportunity highlights:

  • Colorectal Surgery with some General Surgery call
  • Group has no other colorectal specialist and area is underserved in CRS
  • Group will promote and develop specialty areas
  • Hospital (CRMC) has da Vinci Xi system for robotic procedures
  • No trauma call
  • Teaching opportunities

Generous Compensation package includes

  • First year base salary $364,000 plus incentives
  • Productivity incentive of 58% above cost 
  • Malpractice insurance paid
  • Health, Dental Insurance (includes family)
  • Professional Fees
  • Four weeks’ Paid Vacation
  • 1 week CME 
  • Medical group manages all administrative and business aspects 

Corona Regional Medical Center, a part of Southwest Healthcare, is a 259-bed community hospital network comprised of an acute care hospital and a rehabilitation campus. Certified by The Joint Commission, the hospital employs more than 1,250 trained healthcare workers and has a medical staff of over 500 physicians representing more than 40 specialties. Licensed as a PCI facility by CDPH, the hospital excels in cardiovascular and stroke services, earning certification as a Primary Stroke Center by TJC, Stroke Gold Plus award by AHA /ASA, and accreditations as a Chest Pain Center by ACC and for Echocardiography by IAC. Award-winning services in maternity, robotic surgery, bariatrics, orthopedics, GI, behavioral health, subacute, and other specialties combine to make CRMC the hospital of choice in the community. CRMC is owned and operated by a subsidiary of Universal Health Services (UHS), one of the nation's largest hospital and healthcare management companies.

Corona, CA, located in western Riverside County, is an affordable, family-oriented community with great schools, strong economic and demographic growth, and a diverse, educated, and affluent population. Bordered by mountains and an hour's drive from coastal and beach communities, Corona enjoys proximity to Orange County, Disneyland, Temecula Valley wine country, the mountains, ski areas, L.A., and the Palm Desert.

If you have interest in this opportunity, please contact: 

Nathan Arnett

Physician Recruiter

Southwest Healthcare/CRMC

Nathan.Arnett@uhsinc.com

949.285.4947 mobile (text/call)

What Universal Health Services employees say

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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