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Brinks Remote Customer Jobs (NOW HIRING)

Build rapport and trust while communicating Brinks Home's value proposition * Negotiate within approved parameters to close deals efficiently * Deliver a best-in-class customer experience on every ...

Brinks Home™ is a leader in the smart security industry, protecting over one million people ... This is a remote role open to candidates based in the Dallas-Fort Worth Metroplex. Key ...

Brinks Home is a leader in the smart security industry, protecting over one million people across ... This is a remote role open to candidates based in the Dallas-Fort Worth Metroplex. Key ...

Brinks Home™ is a leader in the smart security industry, protecting over one million people ... This is a remote role open to candidates based in the Dallas-Fort Worth Metroplex. Key ...

... Brinks Texas License #C00550 #LI-Remote About Brink's: The Brink's Company (NYSE:BCO) is a leading ... Our customers include financial institutions, retailers, government agencies, mints, jewelers, and ...

Brinks Remote Customer information

See salary details

$16K

$78.9K

$114K

How much do brinks remote customer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for brinks remote customer in the United States is $78,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a Brinks Remote Customer Service Representative?

A Brinks Remote Customer Service Representative is a professional who works from a remote location to assist Brinks customers with their inquiries, issues, and service needs. They handle customer communications via phone, email, or chat, helping with things like account management, billing questions, and resolving problems related to Brinks security products or services. Working remotely allows these representatives to provide customer support without being physically present in a Brinks office, offering more flexibility for both the employee and the company. They are trained to deliver high-quality service and uphold the company's reputation for security and reliability.

What are the main challenges faced by Brinks Remote Customer Service Representatives and how can they effectively address them?

Brinks Remote Customer Service Representatives often encounter challenges such as handling high call volumes, managing customer concerns related to security services, and navigating multiple digital tools simultaneously. Successfully addressing these challenges involves developing strong multitasking abilities, maintaining clear and empathetic communication, and becoming proficient with Brinks' internal systems. Regular team meetings and access to ongoing training help representatives stay updated on procedures and foster a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Brinks Remote Customer Service Representative, and why are they important?

To thrive as a Brinks Remote Customer Service Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM systems, call center software, and secure communication platforms is typically required. Outstanding communication, patience, and the ability to remain calm under pressure are essential soft skills in this role. These qualifications ensure efficient issue resolution, customer satisfaction, and the secure handling of sensitive information in a remote environment.

What is the difference between Brinks Remote Customer vs Brinks Customer Service Representative?

AspectBrinks Remote CustomerBrinks Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require background checksHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageLogistics, security, cash managementSecurity services, logistics, customer support
Job FocusHandling customer inquiries, account management remotelyAssisting customers with service issues, product info, and support

Brinks Remote Customer roles focus on managing customer accounts and inquiries remotely, often requiring basic credentials and offering flexibility. In contrast, Brinks Customer Service Representatives may work on-site or remotely, providing direct support and troubleshooting. Both roles serve the same industry but differ mainly in work setting and specific responsibilities.

Infographic showing various Brinks Remote Customer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $78,878 per year, or $37.9 per hour.
Sales Support Representative (Seasonal, 6 months)

Sales Support Representative (Seasonal, 6 months)

Brinks Home

Farmers Branch, TX • Remote

$18/hr

Other

Posted 15 days ago


Brinks Home rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

19th of 100 rated security


Job description

Full Description
Brinks Homeis a leader in the smart security industry,protectingoveronemillion people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.
We strivefor the highest standards for our customerswhile fostering a positive work environment for our employees.We create aculturethatfosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless inourpursuit of security for life.
Position Overview:
We are currently seeking a determinedSales Support Representativewho embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.This is done by working closely with field sales representatives/Partner Support and installation technicians to ensuresmoothonboarding experience. This role supports account creation, installation, activation, survey/resurvey processes while coordinating back-end operations of the sales cycle.
Position Details:
Pay: $18/hour
Location: Remote
Start date: June 2026- December 2026 (this is a seasonal 6-month opportunity)
KeyResponsibilities:
  • Support sales representatives with account creation, contract setup, signing, uploading, and quality assurance surveys.
  • Assist with installation and activation processes for new customers.
  • Communicate professionally with field agents and internal teams.
  • Review and respond to initial installation issues involving field sales.
  • Collaborate with internal departments to ensure customer satisfaction and success of the Brinks Home Direct Program.
  • Provide support via telephone, QUIQ, and email sales representatives and technicians.
  • Verifying new accounts meets company criteria and compliance standards.
  • Coordinate with tech support for scheduling installations.
  • Conduct verification calls for potential new installations.
  • Make outbound survey calls for dealer installations.
Requirements:
  • Strong communication skills and ability to give/receive feedback professionally
  • Reliable attendance, punctuality, and flexibility to take on additional duties
  • Coachable yet confident, with ambition to improve; able to work in a fast-paced team environment
  • Proficient in computer systems, multitasking, and detail-oriented organization
  • Bilingual Spanish/Security Industry experience preferred
*To learn more about our company culture andcareer opportunities, please visit ourLinkedInandCareer Page.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#equalopportunityemployer #veteranfriendly

Brinks Home logo

About Brinks Home

Sourced by ZipRecruiter

Through our high standards of customer care and protection, Brinks Home™ is a proven leader in smart home technology and residential security industries. Our service is guided by our relentless pursuit of protecting what matters most. We work to provide security and peace of mind to our nearly 1 million customers across North America.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US

Year founded

1994