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Big Lots Jobs (NOW HIRING)

Customer Service Associate

Wake Forest, NC · On-site

$12.50 - $17.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

PA · On-site

$13.75 - $19.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Weaverville, NC · On-site

$14 - $19.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Valdosta, GA · On-site

$10.75 - $14.75/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Franklin, NC · On-site

$12.50 - $17.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Columbia, TN

$13.25 - $18.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Fuquay Varina, NC · On-site

$12 - $16.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Smyrna, GA · On-site

$14 - $19.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Beaufort, SC · On-site

$12.50 - $17.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Wilmington, NC · On-site

$12.25 - $17/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Trent Woods, NC

$13.25 - $18.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Penn Hills, PA

$13.75 - $19/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Lumberton, NC · On-site

$13 - $17.75/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Bloomsburg, PA

$13.25 - $18.25/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Hampton, VA · On-site

$12.75 - $17.50/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

London, KY

$12.25 - $16.75/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

Customer Service Associate

Buford, GA

$13.25 - $18.25/hr

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of ...

Customer Service Associate

Mooresville, NC · On-site

$12.75 - $17.75/hr

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will ...

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Showing results 1-20

Big Lots information

See salary details

$14

$56

$97

How much do big lots jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for big lots in the United States is $56.94, according to ZipRecruiter salary data. Most workers in this role earn between $41.83 and $71.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by team members working at Big Lots, and how can they be overcome?

Team members at Big Lots often face challenges such as managing high customer traffic during peak hours, maintaining well-organized shelves, and adapting to frequent changes in inventory. These challenges can be overcome by staying proactive with communication, collaborating closely with coworkers, and being flexible when handling multiple tasks. Big Lots provides on-the-job training and support from supervisors, which helps new employees adjust and succeed in a fast-paced retail environment.

What are Big Lots jobs?

Big Lots jobs refer to employment opportunities at Big Lots, a retail company that operates over 1,400 stores across the United States. Positions at Big Lots range from entry-level roles such as cashiers and stock associates to management, distribution, and corporate roles. Employees are responsible for providing customer service, stocking merchandise, operating cash registers, and maintaining store cleanliness. Big Lots offers part-time and full-time opportunities, often with benefits such as employee discounts and health insurance for eligible workers.

What is the difference between Big Lots vs Retail Associate?

AspectBig LotsRetail Associate
Primary RoleStore operations, sales, customer serviceAssisting customers, stocking shelves, cashier duties
Required SkillsCustomer service, communication, basic salesCustomer service, teamwork, basic math
Work EnvironmentRetail store, fast-pacedRetail store, customer-facing
CertificationsNone typically requiredNone typically required

Big Lots employees often work as retail associates, focusing on sales, customer service, and store maintenance. While both roles involve working in retail environments, Big Lots refers to the company, whereas retail associate is a common job title within such stores. The roles share similar skills and work settings, making them closely related in the retail industry.

What are the key skills and qualifications needed to thrive as a Big Lots Sales Associate, and why are they important?

To thrive as a Big Lots Sales Associate, you need strong customer service abilities, basic math skills, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store safety procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates create a positive shopping experience and handle diverse customer needs. These skills ensure efficient store operations, customer satisfaction, and contribute to the overall success of the retail environment.
What cities are hiring for Big Lots jobs? Cities with the most Big Lots job openings:
What states have the most Big Lots jobs? States with the most job openings for Big Lots jobs include:
Infographic showing various Big Lots job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $118,445 per year, or $56.9 per hour.
Customer Service Associate

Customer Service Associate

Big Lots

Wake Forest, NC • On-site

$12.50 - $17.25/hr

Part-time

Posted 23 days ago


Big Lots rating

5.1

Company rating: 5.1 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

576th of 713 rated retailers


Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
Summary
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays.
• Exposure to dust and extreme temperatures while unloading trailers.
• Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967