Bell Technical Solutions Jobs (NOW HIRING)

Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

Overall focus on the development of Bell Maintenance Associates to achieve maximum performance, safety, and engagement. This role assesses maintenance team members to identify skill gaps and development needs and creates learning experiences that support technical excellence, safety compliance, and customer service consistency in alignment with Bell Core Values.

This role will lead the design, delivery, and evaluation of maintenance operations training that supports CBMT, safety initiatives, maintenance systems, and service excellence across Bell communities.

Essential Functions and Responsibilities

Learning Design and Development

• Design, develop, and update training programs for maintenance team members in partnership with the Instructional Design team.

• Support the design, development, and execution of the Bell Annual Leadership Conference as assigned.

• Stay current on maintenance training standards, safety regulations, and adult learning best practices through seminars, forums, and professional development.

• Determine the most effective delivery methods (handson, virtual, inperson, job aids, video, etc.) and deliver training as required.

• Design and develop videobased and handson technical training content in collaboration with Instructional Design and Maintenance Subject Matter Experts.

• Create evaluations and measurement tools to assess skill acquisition and training effectiveness.

• Leverage tools and resources to reinforce learning application and retention.

• Maintain strong collaboration with Subject Matter Experts and field teams to ensure relevance and applicability.

MaintenanceSpecific Programs

• Manage and support maintenance learning programs including:

  • Certified Bell Maintenance Training (CBMT)

  • Safety and compliance training

  • Maintenance systems and tools

  • Customer service and resident interaction standards

• Maintain the Rock It Booster program including gathering topics, design and development, communicating, and providing feedback and support to the regional leaders.

• Support maintenance onboarding and rolespecific development pathways.

• Partner with Maintenance Leadership and Safety/Risk teams on initiative launches and program enhancements.

Evaluation, Assessment, and Reporting

• Conduct needs assessments for maintenance roles across the organization.

• Evaluate performance, safety, and operational trends and recommend development solutions.

• Partner with leadership, Regional Maintenance team, and field teams to support training tied to process changes, system enhancements, and compliance requirements.

• Utilize the LMS to track certifications, completion, and program effectiveness; develop leadership dashboards and reports.

• Partner with Human Resources to address performance and safety trends through targeted development efforts.

Learning Delivery

• Coordinate training schedules with field and home office leadership to meet operational needs.

• Manage inventories of training tools, materials, and resources to ensure highquality delivery.

• Create maintenance training communications as needed.

• Measure learner progress and recommend strategies to reinforce learning on the job.

• Facilitate teambuilding and engagement sessions when appropriate.

Project Management

• Manage multiple maintenance training initiatives from concept through implementation.

• Perform other duties as assigned.

• Additional duties as assigned

• Strong knowledge of adult learning, facilitation, and instructional design methodologies

• Experience supporting maintenance, safety, or skilledtrade teams

• Ability to read and interpret safety rules, technical documentation, and operating instructions

• Excellent communication, facilitation, and organizational skills

• Ability to manage multiple initiatives and collaborate with diverse stakeholders

• Willingness to travel within the United States

• Bachelor's degree or equivalent technical or training experience

• Minimum five (5) years' experience in training, maintenance operations, or workforce development

• Experience in large, multisite organizations preferred

• Safety, maintenance, or assessment certifications a plus

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About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Join Bell to be a difference maker. Apply today!

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.