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Behavioral Health Remote Customer Success Jobs (NOW HIRING)

CINC Systems

Customer Success Manager (Remote)

Your success will be measured by adoption, retention, customer health, and renewal outcomes. You will proactively guide customers throughout the lifecycle--from onboarding through renewal--by ...

Factal

Customer Success Manager

Chicago, IL · On-site +1

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

SchoolMint

Customer Success Manager

New Orleans, LA · On-site +1

Remote work available within Central or Pacific time zones. With a preference for Louisiana. Though ... Monitor customer health through data analysis of product use, support inquiries, NPS scoring, and ...

Selr LLC

Customer Success Engineer

New York, NY · Remote

$120K - $200K/yr

Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing ... health metrics, and risks across accounts Requirements 4+ years of experience in Customer Success ...

Arcoro

Customer Success Manager - Remote

Phoenix, AZ · On-site +1

$70K - $90K/yr

The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ... health, and ultimately promote retention and loyalty. The CSM also partners closely with Account ...

YQN

Customer Success Manager(Remote)

$80K - $120K/yr

YQN is seeking a proactive and customer-oriented Customer Success Manager(Remote) to support and grow relationships with our clients and partners. This role is responsible for ensuring customer ...

Standard Metrics

Customer Success

Manhattan, NY · On-site +1

$140K - $190K/yr

Health and dental insurance: We cover you and your family's medical/dental/vision insurance 100% in ... While we are a remote-first company and build our communication, processes, and structures with a ...

Humata Health

Customer Success Manager

Winter Park, FL · On-site +1

Customer Success Manager (CSM) Humata Health Inc. is seeking a dynamic and results-driven Customer ... Contribute to innovative solutions that improve healthcare efficiency and patient outcomes * Remote ...

Branch

Customer Success Operations Manager

Operating in a 1:many framework, this role designs segmentation strategies, behavioral health ... Branch@Branch Same Day Pay Option Working at Branch A remote-first company with employees located ...

Collage Group

$70K - $80K/yr

Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence ... Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor ...

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All JobsBehavioral Health Customer Success JobsBehavioral Health Remote Customer Success Jobs

Behavioral Health Remote Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do behavioral health remote customer success jobs pay per year?

As of Jun 9, 2026, the average yearly pay for behavioral health remote customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are Behavioral Health Remote Customer Success roles?

Behavioral Health Remote Customer Success professionals support clients or patients using digital platforms, helping them navigate behavioral health services, resolve issues, and achieve their wellness goals. They act as a bridge between clients and mental health providers, ensuring high-quality care and positive outcomes. Working remotely, they communicate through phone, email, or chat, providing guidance, technical assistance, and empathetic support. These roles are essential in telehealth settings, helping clients access care efficiently and improving overall satisfaction with behavioral health services.

What is the difference between Behavioral Health Remote Customer Success vs Behavioral Health Case Manager?

AspectBehavioral Health Remote Customer SuccessBehavioral Health Case Manager
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; certifications varyRequires a bachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentRemote, client-focused, often involves virtual communication with patients and providersIn-person or hybrid settings, working directly with clients to coordinate care
Employer & Industry UsageUsed by telehealth companies, health plans, and behavioral health platformsCommon in healthcare facilities, community agencies, and hospitals

Behavioral Health Remote Customer Success focuses on supporting clients and ensuring satisfaction through virtual engagement, while Behavioral Health Case Managers coordinate and manage patient care directly, often in person. Both roles require related credentials but differ mainly in work setting and primary responsibilities.

What are the key skills and qualifications needed to thrive as a Behavioral Health Remote Customer Success professional, and why are they important?

To thrive as a Behavioral Health Remote Customer Success professional, you need a background in behavioral health, strong customer service skills, and preferably a relevant degree or certification in psychology, counseling, or social work. Familiarity with CRM software, telehealth platforms, and secure communication systems is typically required. Excellent empathy, active listening, problem-solving, and clear communication skills help build trust with clients and address their concerns effectively. These competencies are crucial for supporting clients remotely, ensuring positive outcomes, and maintaining compliance in sensitive behavioral health environments.

How does a Behavioral Health Remote Customer Success professional typically collaborate with clinical teams to support clients?

Behavioral Health Remote Customer Success professionals frequently work closely with clinical teams, such as therapists, case managers, and care coordinators, to ensure clients receive seamless support. They may relay client feedback, coordinate appointment scheduling, and help troubleshoot access or engagement issues. Clear communication and timely follow-ups are essential for bridging the gap between clients and clinicians, ultimately enhancing client satisfaction and outcomes.
Infographic showing various Behavioral Health Remote Customer Success job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 27% Full Time, 69% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.