ZipRecruiter

Log In

2

Behavioral Health Remote Customer Success Jobs (NOW HIRING)

Convoso

[Remote] Customer Success Manager

Los Angeles, CA · On-site +1

$75K - $90K/yr

Identify potential challenges and take action to ensure customer health and satisfaction * Advocate ... Success experience in a SaaS environment (Contact center, telephony, or performance marketing ...

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Phoenix, AZ · Remote

Remote The Customer Success Partner (CSP) serves as the primary virtual support resource for ... Support overall account health through ongoing customer engagement and relationship management

CosmoProf

CUSTOMER SUCCESS PARTNER

Phoenix, AZ · Remote

Remote The Customer Success Partner (CSP) serves as the primary virtual support resource for ... Support overall account health through ongoing customer engagement and relationship management

Athenahealth

Customer Success Manager

Boston, MA · On-site +1

$97K - $165K/yr

This position is based in the United States (remote or hybrid, depending on location) and reports ... Familiarity with healthcare specialties (e.g., primary care, behavioral health, orthopedics ...

Volie

Customer Success

Fort Myers, FL · On-site +1

In this remote role, you will play a key role in ensuring our customers maximize the value of our ... Keep the VP of Customer Success and Director of Customer Success informed on account health, launch ...

athenahealth

Customer Success Manager

Boston, MA · On-site +1

$97K - $165K/yr

This position is based in the United States (remote or hybrid, depending on location) and reports ... Familiarity with healthcare specialties (e.g., primary care, behavioral health, orthopedics ...

CINC Systems

Customer Success Manager (Remote)

Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary: As ... Your success will be measured by adoption, retention, customer health, and renewal outcomes. You ...

next page

Showing results 1-20

All JobsBehavioral Health Customer Success JobsBehavioral Health Remote Customer Success Jobs

Behavioral Health Remote Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do behavioral health remote customer success jobs pay per year?

As of Jun 9, 2026, the average yearly pay for behavioral health remote customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are Behavioral Health Remote Customer Success roles?

Behavioral Health Remote Customer Success professionals support clients or patients using digital platforms, helping them navigate behavioral health services, resolve issues, and achieve their wellness goals. They act as a bridge between clients and mental health providers, ensuring high-quality care and positive outcomes. Working remotely, they communicate through phone, email, or chat, providing guidance, technical assistance, and empathetic support. These roles are essential in telehealth settings, helping clients access care efficiently and improving overall satisfaction with behavioral health services.

What is the difference between Behavioral Health Remote Customer Success vs Behavioral Health Case Manager?

AspectBehavioral Health Remote Customer SuccessBehavioral Health Case Manager
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; certifications varyRequires a bachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentRemote, client-focused, often involves virtual communication with patients and providersIn-person or hybrid settings, working directly with clients to coordinate care
Employer & Industry UsageUsed by telehealth companies, health plans, and behavioral health platformsCommon in healthcare facilities, community agencies, and hospitals

Behavioral Health Remote Customer Success focuses on supporting clients and ensuring satisfaction through virtual engagement, while Behavioral Health Case Managers coordinate and manage patient care directly, often in person. Both roles require related credentials but differ mainly in work setting and primary responsibilities.

What are the key skills and qualifications needed to thrive as a Behavioral Health Remote Customer Success professional, and why are they important?

To thrive as a Behavioral Health Remote Customer Success professional, you need a background in behavioral health, strong customer service skills, and preferably a relevant degree or certification in psychology, counseling, or social work. Familiarity with CRM software, telehealth platforms, and secure communication systems is typically required. Excellent empathy, active listening, problem-solving, and clear communication skills help build trust with clients and address their concerns effectively. These competencies are crucial for supporting clients remotely, ensuring positive outcomes, and maintaining compliance in sensitive behavioral health environments.

How does a Behavioral Health Remote Customer Success professional typically collaborate with clinical teams to support clients?

Behavioral Health Remote Customer Success professionals frequently work closely with clinical teams, such as therapists, case managers, and care coordinators, to ensure clients receive seamless support. They may relay client feedback, coordinate appointment scheduling, and help troubleshoot access or engagement issues. Clear communication and timely follow-ups are essential for bridging the gap between clients and clinicians, ultimately enhancing client satisfaction and outcomes.
Infographic showing various Behavioral Health Remote Customer Success job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 27% Full Time, 69% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Paydex Technologies

New York, NY • Remote

Full-time, Part-time

Medical, PTO

Posted 4 days ago

Job description

Title: Remote Customer Success Manager (US Only – Immediate Start)

Company: Paydex Technologies

Job Type: Full‑Time, Part time

Location: Remote, United States (Required)

About the Role

We're seeking a highly organized and proactive Customer Success Manager to ensure client satisfaction and long-term success by managing relationships with Paydex customers. You will onboard new clients, provide ongoing support, and help maximize the value of our platform. 

This is a fully remote role, but you must be located in the United States. We are hiring immediately.

Responsibilities
  • Onboard and train new customers
  • Maintain strong relationships with clients
  • Monitor customer health and engagement
  • Resolve issues and escalate when necessary
  • Identify opportunities for upselling or expansion
  • Collaborate with product teams to improve user experience
Requirements
  • Must be authorized to work in the US
  • 3+ years experience in customer service or account management
  • Strong communication and interpersonal skills
  • Experience with CRM and support tools (Zendesk, HubSpot)
  • Problem-solving and conflict resolution abilities
  • Ability to manage multiple client accounts and work remotely
  • Available to start ASAP
Benefits
  • Fully remote work environment
  • Flexible schedule
  • High‑impact role with room for growth
  • Supportive and collaborative team culture
  • Health insurance, paid time off and sick leave.
How to Apply

Submit your resume and a brief note about your experience and availability. We are reviewing candidates immediately.