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Axis Care Jobs (NOW HIRING)

Axis

Technical Support Representative

Chelmsford, MA · Hybrid

$56K/yr

At Axis Communications we believe in innovating for a smarter, safer world. We just happen to ... Take care of more than just the 'work you', but rather the 'whole you' through our health, dental ...

Axis

Sales Development Representative

Chelmsford, MA · Hybrid

$24 - $25/hr

Job Title Sales Development Representative Axis Communications is looking for a dynamic Sales ... Take care of more than just the 'work you', but rather the 'whole you' through our health, dental ...

Whip Mix

5 Axis CNC Programmer/Machinist

Louisville, KY

$24.25 - $33.25/hr

5 Axis CNC Programmer/Machinist We're looking for a hands-on 5-Axis CNC Programmer/Machinist to ... care together in one place. We're proud to be a family-owned, Louisville-based company with a ...

Axis

Technical Services Engineer-Tier II

Chelmsford, MA · Hybrid

$79K/yr

At Axis Communications we believe in innovating for a smarter, safer world. We just happen to ... Take care of more than just the 'work you', but rather the 'whole you' through our health, dental ...

Axis

Sr. Digital Marketing Coordinator

Chelmsford, MA

$70K - $83K/yr

Execute ongoing updates to pages on axis.com and support the development of landing pages * Conduct ... Take care of more than just the 'work you', but rather the 'whole you' through our health, dental ...

Axis

Strategic Alliance Manager

Chelmsford, MA

$155K - $170K/yr

The SAM leverages deep industry expertise, a complete understanding of the Axis go-to-market ... Take care of more than just the 'work you', but rather the 'whole you' through our health, dental ...

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Axis Care information

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How much do axis care jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for axis care in the United States is $31.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $37.74 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by caregivers working with AxisCare, and how can they be addressed?

Caregivers using AxisCare often face challenges such as managing a busy schedule, keeping accurate documentation, and adapting to the needs of multiple clients. Staying organized with the system’s scheduling and note-taking tools can help streamline daily tasks. Open communication with the care coordinator and team members is key to addressing any concerns and ensuring quality care. Utilizing AxisCare’s training resources and tech support can also help caregivers navigate the platform more efficiently.

What are the key skills and qualifications needed to thrive as an AxisCare Home Care Scheduler, and why are they important?

To thrive as an AxisCare Home Care Scheduler, you need strong organizational abilities, attention to detail, and experience in healthcare scheduling or administration, often supported by a high school diploma or higher. Proficiency in using AxisCare software, Microsoft Office Suite, and electronic scheduling systems is typically required. Excellent communication, problem-solving skills, and the ability to multitask under pressure are critical soft skills. These competencies ensure efficient staff coordination, high-quality client care, and smooth operations within a home care agency.

What is Axis Care?

Axis Care is a cloud-based home care software designed to help agencies manage their daily operations. It provides tools for scheduling, billing, caregiver management, client records, and compliance tracking. Home care providers use Axis Care to streamline their workflow, improve communication, and ensure high-quality care for clients. The platform is accessible via web and mobile devices, making it convenient for both office staff and caregivers in the field.

What is the difference between Axis Care vs Home Care Aide?

FeatureAxis CareHome Care Aide
CredentialsTypically requires certifications in caregiving or health supportOften requires certification or training in home care
Work EnvironmentSoftware platform for managing home care servicesProviding direct care in clients' homes
Employer & IndustryUsed by home care agencies for scheduling and documentationEmployed by agencies or independently providing personal care
Search & Comparison IntentLooking for home care management solutionsSeeking direct caregiving roles or job info

While Axis Care is a software platform used by home care agencies to streamline operations, a Home Care Aide is a direct caregiver providing personal assistance to clients. The two are related but serve different functions within the home care industry.

More about Axis Care jobs
What cities are hiring for Axis Care jobs? Cities with the most Axis Care job openings:
What states have the most Axis Care jobs? States with the most job openings for Axis Care jobs include:
What job categories do people searching Axis Care jobs look for? The top searched job categories for Axis Care jobs are:
Axis Care jobs near you
Infographic showing various Axis Care job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 71% Full Time, 20% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $65,662 per year, or $31.6 per hour.
Technical Support Representative

Technical Support Representative

Axis

Chelmsford, MA • Hybrid

$56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Job Title
Technical Support RepresentativeJob Description

Looking for a new start? Think bigger. Think Axis!

At Axis Communications we believe in innovating for a smarter, safer world. We just happen to provide cutting-edge security solutions across the globe. While each 'Axian' has his or her own motivators, we all share the same core values.

The Technical Services Representative - Tier I (Hybrid position) provides initial screening of all inbound technical support interactions via telephone, chat, and our online helpdesk.

This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, Massachusetts headquarters (after completing initial training and meeting desired KPI's). This gives our employees the much needed flexibility and helps us maintain contact with our culture and fellow Axians. Employees are welcome to work full time in the office if they prefer.

Salary:

  • $53,000 annually (English only role)

  • $56,750 annually (Bilingual - English with Spanish/Portuguese/French)

Shift and Language Requirement:

  • 11:30 a.m. to 8:00 p.m. shift, and Spanish language is always a plus!

What You'll Do Here...

  • Answer inbound customer inquiries via telephone, chat, and online helpdesk

  • Collect and confirm database information for each customer

  • Open and update cases in the customer relationship management system, documenting actions taken and outcome

  • Provide first call resolution whenever possible and escalate calls/cases to technical or sales support as necessary

  • Educate customers about website information availability

  • Develop basic product knowledge

What We Are Looking For...

  • Excellent communicator, written and oral

  • Excellent customer service skills

  • Time management and multi-tasking

  • Strong computer skills

  • Microsoft Office proficiency

  • Detail oriented

What You'll Need...

  • Relevant experience in a call center, customer service, or support environment, including troubleshooting calls

  • Experience in a fast-paced environment

Physical Demands and Travel...

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employee is occasionally required to lift 10-20 lbs.

  • Expected travel time for this position is 10% (domestic and international)

What we offer...

Axis is a company that puts our employees first. Here is just a glimpse of what we do for our 'Axians':

  • Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

  • Take care of more than just the 'work you', but rather the 'whole you' through our health, dental, vision, and fitness/health and wellness programs

  • Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account

  • Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)

  • Help prepare for your life after retirement through our 401(k) program and employer matching

Want to know more about Axis? Please visit our website www.axis.com

Also, check us out at the following...

Twitter

Glassdoor

LinkedIn

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Lets create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

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