Overview Ardent Health is a leading provider of healthcare in communities across the country. With ... Ensures the platform meets internal security and regulatory standards for data privacy and ...
Overview Ardent Health is a leading provider of healthcare in communities across the country. With ... Ensures the platform meets internal security and regulatory standards for data privacy and ...
CCaaS Software Engineer
Nashville, TN · On-site
Overview Ardent Health is a leading provider of healthcare in communities across the country. With ... Ensures the platform meets internal security and regulatory standards for data privacy and ...
CCaaS Software Engineer
Nashville, TN · On-site
Overview Ardent Health is a leading provider of healthcare in communities across the country. With ... Ensures the platform meets internal security and regulatory standards for data privacy and ...
Overview Ardent Health is a leading provider of healthcare in communities across the country. With ... Ensures the platform meets internal security and regulatory standards for data privacy and ...
Overview Ardent Health is a leading provider of healthcare in communities across the country. With ... Ensures the platform meets internal security and regulatory standards for data privacy and ...
Project Manager
Washington, DC · On-site +1
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
Project Manager
Washington, DC · On-site +1
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
Program Manager
Suitland, MD · On-site
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
Program Manager
Suitland, MD · On-site
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
Network Analyst
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Advanced knowledge of network setup and security. * Ability to keep up with advancements in ...
Network Analyst
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Advanced knowledge of network setup and security. * Ability to keep up with advancements in ...
Network Analyst
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Advanced knowledge of network setup and security. * Ability to keep up with advancements in ...
Network Analyst
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Advanced knowledge of network setup and security. * Ability to keep up with advancements in ...
Network Analyst
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Advanced knowledge of network setup and security. * Ability to keep up with advancements in ...
Network Analyst
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Advanced knowledge of network setup and security. * Ability to keep up with advancements in ...
Pharmacy Buying Manager
Brentwood, TN · On-site
$61.50 - $72.50/hr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Understands and maintain the standards set by the Drug Supply Chain and Security Act (DSCSA)
Pharmacy Buying Manager
Brentwood, TN · On-site
$61.50 - $72.50/hr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Understands and maintain the standards set by the Drug Supply Chain and Security Act (DSCSA)
Scheduler
Brentwood, TN · Remote
$17.75 - $23/hr
Safeguards patient information through compliance of HIPPA guidelines and adhering to Ardent policies and procedures and common security guidelines. * Ensures an effective and efficient interaction ...
Scheduler
Brentwood, TN · Remote
$17.75 - $23/hr
Safeguards patient information through compliance of HIPPA guidelines and adhering to Ardent policies and procedures and common security guidelines. * Ensures an effective and efficient interaction ...
Scheduler
Brentwood, TN · On-site
$17.75 - $23/hr
Safeguards patient information through compliance of HIPPA guidelines and adhering to Ardent policies and procedures and common security guidelines. * Ensures an effective and efficient interaction ...
Scheduler
Brentwood, TN · On-site
$17.75 - $23/hr
Safeguards patient information through compliance of HIPPA guidelines and adhering to Ardent policies and procedures and common security guidelines. * Ensures an effective and efficient interaction ...
Team Lead/Reliability Engineer
$116K - $146K/yr
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
Team Lead/Reliability Engineer
$116K - $146K/yr
At Ardent , we hire people who want more than a job - they want to serve a mission that matters. Our teams support the federal government's most critical national security and defense priorities ...
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · On-site
$98K - $135K/yr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Familiarity with healthcare data privacy and security regulations, such as HIPAA and HITECH.
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · On-site
$98K - $135K/yr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Familiarity with healthcare data privacy and security regulations, such as HIPAA and HITECH.
Network Architect
Brentwood, TN · On-site
$61.25 - $82/hr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... security. to both technical and non-technical audiences. * Strong organizational and project ...
Network Architect
Brentwood, TN · On-site
$61.25 - $82/hr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... security. to both technical and non-technical audiences. * Strong organizational and project ...
Network Architect
Tulsa, OK · Hybrid
$59 - $79.25/hr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... security. to both technical and non-technical audiences. * Strong organizational and project ...
Network Architect
Tulsa, OK · Hybrid
$59 - $79.25/hr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... security. to both technical and non-technical audiences. * Strong organizational and project ...
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · Remote
$98K - $135K/yr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Familiarity with healthcare data privacy and security regulations, such as HIPAA and HITECH.
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · Remote
$98K - $135K/yr
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Familiarity with healthcare data privacy and security regulations, such as HIPAA and HITECH.
Network Engineer II
Washington, DC · On-site
$95K - $135K/yr
... security and operational standards. This position requires a technically proficient professional capable of troubleshooting complex issues while working under general supervision. Background Ardent ...
Network Engineer II
Washington, DC · On-site
$95K - $135K/yr
... security and operational standards. This position requires a technically proficient professional capable of troubleshooting complex issues while working under general supervision. Background Ardent ...
Pharmacy Buyer
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Understands and maintains the standards set by the Drug Supply Chain and Security Act (DSCSA)
Pharmacy Buyer
Brentwood, TN · On-site
Overview Ardent Health is a leading provider of healthcare in growing mid-sized urban communities ... Understands and maintains the standards set by the Drug Supply Chain and Security Act (DSCSA)
Network Engineer II
Washington, DC · On-site
$95K - $135K/yr
... security and operational standards. This position requires a technically proficient professional capable of troubleshooting complex issues while working under general supervision. Background Ardent ...
Network Engineer II
Washington, DC · On-site
$95K - $135K/yr
... security and operational standards. This position requires a technically proficient professional capable of troubleshooting complex issues while working under general supervision. Background Ardent ...
Ardent Security information
See salary details
$13.94 - $17.44
17% of jobs
$18.34 is the 25th percentile. Wages below this are outliers.
$17.44 - $20.94
32% of jobs
The median wage is $21.21 / hr.
$20.94 - $24.43
20% of jobs
$26.86 is the 75th percentile. Wages above this are outliers.
$24.43 - $27.93
9% of jobs
$27.93 - $31.42
5% of jobs
$31.42 - $34.92
6% of jobs
$34.92 - $38.42
3% of jobs
$38.42 - $41.91
4% of jobs
$41.91 - $45.41
1% of jobs
$45.41 - $48.91
1% of jobs
$48.91 - $52.40
1% of jobs
$13
$25
$52
How much do ardent security jobs pay per hour?
What is an Ardent Security professional?
What is the difference between Ardent Security vs Security Guard?
| Aspect | Ardent Security | Security Guard |
|---|---|---|
| Certifications | Security license, possibly specialized training | Security license, basic training |
| Work Environment | Commercial, residential, event security | Building entrances, patrols, access control |
| Employer & Industry | Security firms, private companies | Security firms, private companies, government |
Ardent Security and Security Guard roles both require security licenses and involve protecting property and people. Ardent Security often involves specialized training and may include more complex security tasks, while Security Guards typically focus on patrols and access control. Both roles are vital in the security industry, with overlapping credentials and work environments, but Ardent Security may offer more advanced responsibilities.
What are the key skills and qualifications needed to thrive as a Security Guard, and why are they important?
What are some common challenges faced by professionals in the Ardent Security role, and how can they be addressed?
Ardent Health Services rating
7.0
Based on 137 frontline employees who took The Breakroom Quiz
405th of 870 rated healthcare providers
Job description
Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another.
Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry's strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare's best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach.
Ardent includes:
- 30 hospitals
- 280 sites of care
- 4,281 beds
- 24,000+ team members
- 8,200+ nurses
- 1,800+ aligned providers
- 5.8M annual provider encounters
- 421 medical residents
Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed.
We believe it is this mix of corporate support and local autonomy that equips our teams for success.
Job Summary
The CCaaS Software Engineer manages, implements, and maintains cloud-based contact center platforms - specific to Five9. This position will have expertise in cloud technologies, contact center operations, and customer engagement/retention solutions. The Software Engineer will be responsible for designing, configuring, troubleshooting, and optimizing contact center systems to meet the needs of the business and ensure superior customer service delivery.
Responsibilities- Configures and deploys CCaaS platform (e.g., Genesys, Twilio, Five9, Amazon Connect) and work with the Ardent EPIC and other cross-functional IT teams for EPIC integration, ticketing systems, and other enterprise applications, where applicable.
- Monitors and maintains CCaaS environments, ensuring optimal performance and uptime of contact center tools.
- Customizes workflows, routing strategies, and reporting dashboards to align with business requirements.
- Provides support and acts as a singular liaison for Ardent with Vendor TAM (Technical Account Management) for contact center issues, resolving technical challenges and escalating when necessary.
- Works closely with IT, customer service teams, and vendors to implement new features or optimize existing systems.
- Analyzes system performance and provides recommendations for improvements based on usage data and feedback, specific, but not limited to, IVA (Interactive Virtual Agent) Tuning and VCC (Virtual Contact Center) Studio.
- Creates and maintains automation scripts, reports, and metrics for performance tracking and efficiency improvements, both within the Contact Center and larger Consumer Experience (CX) teams.
- Creates and maintains clear documentation on system configurations, integrations, and troubleshooting procedures. Trains teams on best practices for system use and troubleshooting within their respective scopes.
- Ensures the platform meets internal security and regulatory standards for data privacy and compliance (e.g., GDPR, HIPAA).
Job Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Additional years of experience may substitute for the required education on a year-for-year basis.
- 2+ years of experience with CCaaS platforms (e.g., Genesys Cloud, Twilio, Amazon Connect, Five9, etc.).
- Strong understanding of cloud-based solutions, networking, and telephony technologies (SIP, IVR, ACD, etc.).
- Familiarity with CRM tools such as Salesforce, Zendesk, or ServiceNow.
- Experience in API integrations, scripting, and automation using languages like JavaScript, Python, or similar.
- Excellent problem-solving, troubleshooting, and analytical skills.
- Effective communication and collaboration skills, capable of working with cross-functional teams under tight deadlines.
Preferred Job Requirements:
- CCaaS platform certification (e.g., Genesys Cloud, Twilio, Five9, Amazon Connect).
- Experience in Agile methodologies.
- Familiarity with cloud infrastructure platforms (AWS, Azure, etc.).
- Experience with database management, SQL, and data analytics.
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Employment Type: FULL_TIMEWhat Ardent Health Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Ardent Health Services
Sourced by ZipRecruiter
With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Nashville, TN, US
Year founded
1993