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Agentforce Jobs in Reston, VA (NOW HIRING)

Salesforce Developer

Mclean, VA · On-site

$57 - $75.50/hr

Experience with Salesforce AI technologies such as Einstein AI, Einstein GPT, Agentforce, or AI Cloud * Salesforce integrations using REST/SOAP APIs * Agile/Scrum experience

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Agentforce information

What are some common challenges faced by Agentforce professionals when managing multiple client accounts simultaneously?

Agentforce professionals often manage several client accounts at once, which can present challenges such as balancing competing priorities, meeting diverse client expectations, and staying organized amid shifting demands. Effective time management and clear communication are essential to ensure that each client receives timely updates and quality service. Utilizing CRM tools and regularly collaborating with team members can help streamline workflows and prevent important tasks from falling through the cracks.

What is the difference between Agentforce vs Insurance Agent?

AspectAgentforceInsurance Agent
Required CredentialsTypically requires licensing and certification specific to agency software and insurance productsRequires state licensing, exams, and certifications for selling insurance
Work EnvironmentOffice-based, agency settings, or remote workOffice, client meetings, or remote
Industry UsageUsed within insurance agencies for managing client data and policiesUsed by individuals selling insurance policies
Common Search/ComparisonOften compared for software and agency management toolsCompared for sales roles and licensing requirements

Agentforce is a software platform used within insurance agencies to manage policies and client data, whereas an Insurance Agent is a licensed professional who sells insurance policies. While both are integral to the insurance industry, Agentforce focuses on agency management, and Insurance Agents focus on client sales and service.

What is an Agentforce?

Agentforce typically refers to a team or network of agents working together within an organization, often in industries like insurance or real estate. These agents collaborate to provide services, support clients, and achieve business goals. The term can also refer to specific platforms or agencies that coordinate independent agents for greater efficiency and reach. The structure and function of an Agentforce may vary depending on the company and industry.

What are the key skills and qualifications needed to thrive as an insurance agent (Agentforce), and why are they important?

To excel as an insurance agent, you need strong sales acumen, product knowledge, and typically a relevant state insurance license. Familiarity with CRM software, quoting platforms, and digital communication tools is important for managing clients and sales pipelines. Outstanding interpersonal skills, persistence, and active listening help build trust and long-term relationships with clients. These skills are crucial for meeting sales targets, ensuring regulatory compliance, and delivering tailored solutions in a competitive insurance market.
What are popular job titles related to Agentforce jobs in Reston, VA? For Agentforce jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Agentforce jobs in Reston, VA look for? The top searched job categories for Agentforce jobs in Reston, VA are:
What cities near Reston, VA are hiring for Agentforce jobs? Cities near Reston, VA with the most Agentforce job openings:
Account Solution Engineer - Department of War (All Levels)

Account Solution Engineer - Department of War (All Levels)

Salesforce, Inc.

Mclean, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Salesforce rating

7.8

Company rating: 7.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

99th of 186 rated software companies


Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

ABOUT THE TEAM
Salesforce's Public Sector business unit delivers PaaS and SaaS solutions to the U.S. Department of War-built to meet DoW Impact Level authorization requirements. We help warfighters and program offices modernize operations, accelerate mission outcomes, and put AI to work at the tactical and enterprise level.
THE ROLE
We need an SE who can operate across both sides of the DoW ecosystem-engaging directly with military program offices and acquisition teams on one end, and defense contractors on the other. You'll be the technical quarterback on complex DoW pursuits: running discovery, architecting cloud solutions, building POCs, and eliminating technical barriers to adoption. Agentic AI is now a core part of our platform story-you need to be able to build with it, not just talk about it.
WHAT YOU'LL DO

  • Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment
  • Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense
  • Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases-HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations
  • Architect and prototype Agentforce solutions for DoW environments-including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments
  • Clearly articulate Salesforce's security and compliance posture- DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture-to technical evaluators, ISSOs, and program offices
  • Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
  • Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pipeline and pursuit strategy
  • Build reusable POC assets, playbooks, and best-practice guides to scale delivery across the DoW customer base
  • Feed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product Marketing


WHAT YOU BRING
Required

  • 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company-with DoW or defense contractor customers strongly preferred
  • Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratch
  • Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior-including safety, reliability, and governance considerations relevant to DoW operational environments
  • Deep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
  • Familiarity with DoW compliance frameworks
  • Strong written, verbal, and whiteboard communication skills-able to engage from developer to C-suite, and from technical evaluator to COTR
  • Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple pursuits simultaneously
  • U.S. citizenship required; ability to obtain a DoW security clearance preferred
  • Ability to travel domestically, including to military installations and industry events


Preferred

  • Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector Solutions
  • Experience with Apex, Lightning Web Components, or equivalent engineering background; comfort with SQL and/or Python
  • Experience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)
  • Familiarity with GovCloud, AWS GovCloud, or Azure Government environments


EDUCATION
B.S. in Computer Science, Software Engineering, MIS, required.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $113,330 - $210,910 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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