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Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. 

***High-level Requirements*** - Looking for a professional Warehouse Operations Supervisor with the ability to engage and effectively communicate. English/Spanish (bilingual) experience preferred. High level ability to multitask, and work in a fast-paced environment.  Proven skills to foster a positive, accountable environment through coaching and team building skills. Strong sense of urgency, capable to lead 60+ associates, while multi-tasking between needs of key stakeholders, operations, and associates in various warehouse roles. The Operations Supervisor provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

- Work Schedule/Shift - Tuesday - Friday- 4:30 am - 2:30 pm (flexibility with work schedule/shift based on business needs)

- Salary range - $56,200K-74,500K 

Position Summary: 

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives.  Supervise most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.

Major Responsibilities:

People

Establish and sustain that all supervisors and associates are trained and competent and  understand how their work relates to the customers' business objectives

Establish and sustain that performance standards are communicated that are specific and measurable

Interview hourly associates and provide recommendations for hire

Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates 

Motivate and engage associates by focusing on team accomplishments and recognition

Operations

Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

Conduct team meetings

Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training

Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift 

Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution

Complete all necessary records and reports in a timely and accurate fashion

Finance

Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.

Understand the relationship between decision-making and profitability

Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

Ensure day-to-day management and associate activities are in alignment with the location safety strategy

Provide associates with communication, training, feedback, and direction to ensure safe performance

Ensure compliance with all applicable regulatory agencies and company policies and procedures

Conduct safety observations

Growth/Customer Experience

Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

Ensure the customer knows that we are committed to helping them meet their objectives

Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

Properly plan work assignments to ensure effective use of warehouse equipment

Work with hourly associates to ensure they understand safe and efficient operation of equipment 

Work with vendors to ensure equipment is maintained