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What Is a Virtual Sales Representative and How to Become One

What Does a Virtual Sales Representative Do?

As a virtual sales representative, you market a product or service through online services. Your primary responsibilities are to sell your product or service to new and returning customers and provide any assistance upon them purchasing it. You follow up with new prospects or leads, call potential customers, contact previous buyers to follow up on their purchases, schedule appointments via email or phone, and answer any customer questions. A virtual sales representative can work in a variety of industries and may work from home or a company location, depending on your employer and duties.

How to Become a Virtual Sales Representative

To become a virtual sales Representative, you can pursue a bachelor's degree in marketing, communications, or a related field. Some employers accept an associate degree with additional experiences in sales. You must have excellent customer service skills and be able to negotiate, politely, with customers. Most companies provide on-the-job training for the product or service you sell, provide you with a script or general form to follow, and teach you appropriate terminology and relevant software. Additional qualifications to be a successful virtual sales representative include proficient computer skills, access to reliable internet, and problem-solving skills.