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Service Department Manager Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Service Department Manager position? Of course continuing to gain experience working as a Service Department Manager may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Service Department Manager and making sure your resume reflects your experience properly.

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Service Department Manager jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Service Department Manager or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Service Department Manager positions. The top three keywords make up 37.87% of the total set of top terms. Look to the Resume Checklist below to see how Customer Service, Communication Skills, and Warranty shares stack up against the share from resumes. Electricity, Equipment Repair and Preventive Maintenance represent an additionally healthy share of the employer Service Department Manager job postings with their combined total of 27.65%. At 34.47%, Hydraulics, Combustion Engine, Highly Organized, and Ability to Multi Task appear far less frequently, but are still a significant portion of the 10 top Service Department Manager skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Service Department Manager positions. The top three keywords represent 45.67% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Customer Service, Scheduling, and MS Office match up to employer job descriptions. Technical, Troubleshooting, and Communication Skills represent a very decent share of skills found on resumes for Service Department Manager with 27.57% of the total. At 26.74%, Collaboration, Vendor Management, Project Management, and Invoicing appear far less frequently, but are still a significant portion of the 10 top Service Department Manager skills and qualifications found on resumes.

Most Important Skills Required to Be a Service Department Manager as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Service Department Manager job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Service Department Manager on their resumes.
Top Service Department Manager Skills
Skills Required by Employers Share
Customer Service 14.53%
Communication Skills 12.11%
Warranty 11.23%
Electricity 9.72%
Equipment Repair 8.97%
Preventive Maintenance 8.96%
Hydraulics 8.83%
Combustion Engine 8.68%
Highly Organized 8.51%
Ability to Multi Task 8.45%
Skills Listed by Employees Share
Customer Service 22.63%
Scheduling 11.52%
MS Office 11.52%
Technical 11.11%
Troubleshooting 8.64%
Communication Skills 7.82%
Collaboration 7.00%
Vendor Management 6.58%
Project Management 6.58%
Invoicing 6.58%

Service Department Manager Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Service Department Manager positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Service Department Manager job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Service Department Manager Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Warranty
Electricity
Communication Skills
Recruiting
Innovation
Dealership
Customer Service
Employer job listings frequently list Warranty, Electricity, Communication Skills, Recruiting, Innovation, Dealership or Customer Service as requirements in Service Department Manager job descriptions; however, candidates mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Service Department Manager position may help you stand out more to hiring managers.
Common Keywords on Service Department Manager Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Management Skills
Multi Tasking
Compliance
Technical
Scheduling
MS Office
Problem Solving Skills
Facilitation
Project Management
Both employer job listings and resumes from people who’ve held the position of Service Department Manager tend to always include skills and requirements found in this list. Whether you’ve only got Management Skills, Multi Tasking, Compliance, Technical, Scheduling, MS Office, Problem Solving Skills, Facilitation or Project Management in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Service Department Manager.
Uncommon Keywords on Service Department Manager Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Collaboration
Outlook
Forecasting
Invoicing
Vendor Management
Troubleshooting
Employer job listings rarely list Collaboration, Outlook, Forecasting, Invoicing, Vendor Management or Troubleshooting as important skills or qualifications in Service Department Manager job descriptions. Nevertheless, candidates mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Service Department Manager position may go unnoticed or even discounted by hiring managers.

FAQs about Service Department Manager Skills and Resume Keywords

What are the most important Service Department Manager job skills to have on my resume?

The most common important skills required by employers are Management Skills, Multi Tasking, Compliance, Technical, Scheduling, MS Office and Problem Solving Skills. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Service Department Manager, suggesting that having these keywords on a resume are important for success as a Service Department Manager. Additionally, employer Service Department Manager job descriptions list Warranty as a desirable experience, even though Warranty appears 7.38 times less on resumes, suggesting that it's worth considering including this keyword if you possess the experience.

What are the least important Service Department Manager job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Collaboration, Outlook, Forecasting, Invoicing, Vendor Management and Troubleshooting may be something to reconsider. These 6 terms appear 2.03, 2.13, 2.72, 2.74, 2.89 and 4.79 times less frequently, respectively, than in job descriptions for a Service Department Manager role. This implies that highlighting any of these keywords on your resume may not be a great way to impress a potential employer.

How do I make sure my resume has all of the right keywords for a Service Department Manager position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Service Department Manager. Make sure to include a strong showing for the following keywords on your resume:
  • Management Skills
  • Multi Tasking
  • Compliance
  • Technical
  • Scheduling
  • MS Office
  • Problem Solving Skills
  • Facilitation
  • Project Management
Additionally employers frequently list the following as desirable qualities in a Service Department Manager candidate, but they are far less common on most resumes:
  • Warranty
  • Electricity
  • Communication Skills
  • Recruiting
  • Innovation
  • Dealership
  • Customer Service
Finally people who held the position of a Service Department Manager and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Service Department Manager application:
  • Collaboration
  • Outlook
  • Forecasting
  • Invoicing
  • Vendor Management
  • Troubleshooting

Before applying for a Service Department Manager job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Service Department Manager. Get started on your journey with a new ZipRecruiter Profile today!