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Service Associate

Service Associate Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Service Associate position? Of course continuing to gain experience working as a Service Associate may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Service Associate and making sure your resume reflects your experience properly. In order to do so, you’ll want to know that employers commonly feature Database and Data Reporting as the most prominent terms in their Service Associate job descriptions, yet those who have held the position of Service Associate and list it on their resume indicate Cashier and Outlook more predominantly. Do you know what you would list? We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Service Associate jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Service Associate or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
The top three keywords employers use in Service Associate job descriptions are Database appearing in 17.83% of postings, Data Reporting 17.59%, and Wireless appearing in 17.35%. 52.77% of Service Associate job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring candidates. Telecommunications, Outlook and Scanning represent an additionally healthy share of the employer Service Associate job postings with their combined total of 30.12%. At 17.12%, Relationship Management, Data Entry, Vendor Management, and Invoicing appear far less frequently, but are still a significant portion of the 10 top Service Associate skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Service Associate positions. The top three keywords represent 42.41% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Cashier, Outlook, and Receptionist match up to employer job descriptions. Data Entry, Deposits, and Business Administration represent a very decent share of skills found on resumes for Service Associate with 27.23% of the total. At 30.36%, Vendor Management, Database, Invoicing, and Compliance appear far less frequently, but are still a significant portion of the 10 top Service Associate skills and qualifications found on resumes.

Most Important Skills Required to Be a Service Associate as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Service Associate job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Service Associate on their resumes.
Top Service Associate Skills
Skills Required by Employers Share
Database 17.83%
Data Reporting 17.59%
Wireless 17.35%
Telecommunications 17.35%
Outlook 7.23%
Scanning 5.54%
Relationship Management 4.58%
Data Entry 4.58%
Vendor Management 4.10%
Invoicing 3.86%
Skills Listed by Employees Share
Cashier 19.37%
Outlook 11.78%
Receptionist 11.26%
Data Entry 10.73%
Deposits 8.38%
Business Administration 8.12%
Vendor Management 7.85%
Database 7.85%
Invoicing 7.33%
Compliance 7.33%

Service Associate Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Service Associate roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Service Associate job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Service Associate Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Wireless
Business Process
Employer job listings tend to list Wireless or Business Process as requirements in Service Associate job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Service Associate role may help you stand out more to hiring managers.
Common Keywords on Service Associate Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Sales Support
Database
Mailroom
CRM
Relationship Management
Shipping and Receiving
Scanning
Both employer job listings and resumes from people who’ve held the role of Service Associate tend to always include skills and requirements found in this list. Whether you’ve only got Sales Support, Database, Mailroom, CRM, Relationship Management, Shipping and Receiving or Scanning in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Service Associate.
Uncommon Keywords on Service Associate Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Outlook
Outbound Calling
Invoicing
Vendor Management
Data Entry
Compliance
Answer Phones
Business Administration
Employer job listings infrequently list Outlook, Outbound Calling, Invoicing, Vendor Management, Data Entry, Compliance, Answer Phones or Business Administration as important skills or qualifications in Service Associate job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Service Associate role may go unnoticed or even discounted by hiring managers.

FAQs about Service Associate Skills and Resume Keywords

What are the most important Service Associate job skills to have on my resume?

The most common important skills required by employers are Sales Support, Database, Mailroom, CRM, Relationship Management, Shipping and Receiving and Scanning. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Service Associate, suggesting that having these keywords on a resume are important for success as a Service Associate. Additionally, employer Service Associate job descriptions list Wireless as a desirable experience, even though Wireless appears 6 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.

What are the least important Service Associate job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Outlook, Outbound Calling, Invoicing, Vendor Management, Data Entry, Compliance and Answer Phones may be something to reconsider. These 7 terms appear 2.00, 2.17, 2.33, 2.35, 2.88, 3.39 and 3.73 times less frequently, respectively, than in job descriptions for a Service Associate position. This indicates that highlighting any of these keywords on your resume may not be a great way to get noticed by a potential employer.

How do I make sure my resume has all of the right keywords for a Service Associate position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Service Associate. Make sure to include a strong showing for the following keywords on your resume:
  • Sales Support
  • Database
  • Mailroom
  • CRM
  • Relationship Management
  • Shipping and Receiving
  • Scanning
Additionally employers frequently list the following as desirable qualities in a Service Associate candidate, but they are far less common on most resumes:
  • Wireless
  • Business Process
Finally people who held the position of a Service Associate and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Service Associate application:
  • Outlook
  • Outbound Calling
  • Invoicing
  • Vendor Management
  • Data Entry
  • Compliance
  • Answer Phones
  • Business Administration

Before applying for a Service Associate job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Service Associate. Get started on your journey with a new ZipRecruiter Profile today!

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