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Sales and Service Representative

Sales and Service Representative Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Sales and Service Representative position? Of course continuing to gain experience working as a Sales and Service Representative may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Sales and Service Representative and making sure your resume reflects your experience properly. We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Sales and Service Representative jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Sales and Service Representative or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Sales and Service Representative positions. The top three keywords make up 40.34% of the total set of top terms. Look to the Resume Checklist below to see how Customer Relationship Management, Hospitality, and Customer Acquisition shares stack up against the share from resumes. Customer Retention, Sales Experience and Consulting Experience represent an additionally healthy share of the employer Sales and Service Representative job postings with their combined total of 30.11%. At 29.56%, Sports Minded, Mobile Sales, Growth Strategies, and Customer Development appear far less frequently, but are still a significant portion of the 10 top Sales and Service Representative skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Sales and Service Representative positions. The top three keywords represent 44.64% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Sales Service, Customer Relationship Management, and Vendor Management match up to employer job descriptions. Business Administration, Compliance, and Cashier represent a very decent share of skills found on resumes for Sales and Service Representative with 26.07% of the total. At 29.28%, Relationship Management, Invoicing, Trucking, and Outlook appear far less frequently, but are still a significant portion of the 10 top Sales and Service Representative skills and qualifications found on resumes.

Most Important Skills Required to Be a Sales And Service Representative as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Sales and Service Representative job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Sales and Service Representative on their resumes.
Top Sales and Service Representative Skills
Skills Required by Employers Share
Customer Relationship Management 15.34%
Hospitality 12.50%
Customer Acquisition 12.50%
Customer Retention 11.36%
Sales Experience 10.80%
Consulting Experience 7.95%
Sports Minded 7.39%
Mobile Sales 7.39%
Growth Strategies 7.39%
Customer Development 7.39%
Skills Listed by Employees Share
Sales Service 21.96%
Customer Relationship Management 13.04%
Vendor Management 9.64%
Business Administration 9.29%
Compliance 8.39%
Cashier 8.39%
Relationship Management 7.50%
Invoicing 7.50%
Trucking 7.14%
Outlook 7.14%

Sales And Service Representative Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Sales and Service Representative roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Sales and Service Representative job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Sales And Service Representative Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Mobile Sales
Customer Development
Hospitality
Customer Acquisition
Management Training
Employer job listings frequently list Mobile Sales, Customer Development, Hospitality, Customer Acquisition or Management Training as requirements in Sales and Service Representative job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Sales and Service Representative role may help you stand out more to hiring managers.
Common Keywords on Sales And Service Representative Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Customer Retention
Consulting Experience
Athletics
Sales and Marketing
Telecommunications
Sales Experience
Marketing Strategy
Both employer job listings and resumes from people who’ve held the role of Sales and Service Representative tend to always include skills and requirements found in this list. Whether you’ve only got Customer Retention, Consulting Experience, Athletics, Sales and Marketing, Telecommunications, Sales Experience or Marketing Strategy in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Sales and Service Representative.
Uncommon Keywords on Sales And Service Representative Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Customer Relationship Management
Recruiting
Employer job listings rarely list Customer Relationship Management or Recruiting as important skills or qualifications in Sales and Service Representative job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Sales and Service Representative role may go unnoticed or even discounted by hiring managers.

FAQs about Sales And Service Representative Skills and Resume Keywords

What are the most important Sales and Service Representative job skills to have on my resume?

The most common important skills required by employers are Customer Retention, Consulting Experience, Athletics, Sales and Marketing, Telecommunications, Sales Experience and Marketing Strategy. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Sales and Service Representative, suggesting that having these keywords on a resume are important for success as a Sales and Service Representative. Additionally, employer Sales and Service Representative job descriptions list Mobile Sales as a desirable experience, even though Mobile Sales appears 6.5 times less on resumes, suggesting that it's worth considering including this keyword if you possess the experience.

What are the least important Sales and Service Representative job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Customer Relationship Management and Recruiting may be something to reconsider. These two terms appear 0.37 and 0.32 times less often than in job descriptions for a Sales and Service Representative position. This indicates that highlighting either of these keywords on your resume may not be a great way to impress a potential employer.

How do I make sure my resume has all of the right keywords for a Sales and Service Representative position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Sales and Service Representative. Make sure to include a strong showing for the following keywords on your resume:
  • Customer Retention
  • Consulting Experience
  • Athletics
  • Sales and Marketing
  • Telecommunications
  • Sales Experience
  • Marketing Strategy
Additionally employers frequently list the following as desirable qualities in a Sales and Service Representative candidate, but they are far less common on most resumes:
  • Mobile Sales
  • Customer Development
  • Hospitality
  • Customer Acquisition
  • Management Training
Finally people who held the position of a Sales and Service Representative and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Sales and Service Representative application:
  • Customer Relationship Management
  • Recruiting

Before applying for a Sales And Service Representative job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Sales and Service Representative. Get started on your journey with a new ZipRecruiter Profile today!

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