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Sales Service Representative Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Sales Service Representative position? Of course continuing to gain experience working as a Sales Service Representative may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Sales Service Representative and making sure your resume reflects your experience properly.

In order to do so, you’ll want to know that both employers hiring for a Sales Service Representative and those who list the position of Sales Service Representative on their resumes predominantly feature Sales Service and Customer Service as the most common and important terms, respectively. But the list quickly begins to diverge with resumes showing MS Office, Microsoft Excel and Communication Skills at positions three, four and five, while job listings show a different pattern. Do you know what you would list?

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Sales Service Representative jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Sales Service Representative or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Sales Service Representative positions. The top three keywords make up 47.94% of the total set of top terms. Look to the Resume Checklist below to see how Sales Service, Customer Service, and Communication Skills shares stack up against the share from resumes. Sales and Marketing, MS Office and Multi Tasking are still quite important, but a smaller sliceof the employer Sales Service Representative job postings with their combined total of 24.51%. At 27.53%, Technical, Product Knowledge, Negotiation Skills, and Time Management Skills appear far less frequently, but are still a significant portion of the 10 top Sales Service Representative skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
The top three keywords people who held Sales Service Representative descriptions listed on their resumes are Sales Service (appearing on 24.71%), Customer Service (appearing on 22.27%), and MS Office (appearing on 8.4%). 55.38% of resumes with Sales Service Representative descriptions have at least one of these terms. The Resume Checklist will help you make sense of whether or not employers are also demanding these skills. Microsoft Excel, Communication Skills, and Accountable are still quite common, and a respectable share of skills found on resumes for Sales Service Representative with 20.32% of the total. At 24.32%, Scheduling, Collaboration, Trucking, and Compliance appear far less frequently, but are still a significant portion of the 10 top Sales Service Representative skills and qualifications found on resumes.

Most Important Skills Required to Be a Sales Service Representative as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Sales Service Representative job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Sales Service Representative on their resumes.
Top Sales Service Representative Skills
Skills Required by Employers Share
Sales Service 20.90%
Customer Service 17.68%
Communication Skills 9.36%
Sales and Marketing 8.55%
MS Office 8.04%
Multi Tasking 7.92%
Technical 7.30%
Product Knowledge 6.86%
Negotiation Skills 6.75%
Time Management Skills 6.62%
Skills Listed by Employees Share
Sales Service 24.71%
Customer Service 22.27%
MS Office 8.40%
Microsoft Excel 6.84%
Communication Skills 6.84%
Accountable 6.64%
Scheduling 6.54%
Collaboration 6.45%
Trucking 5.96%
Compliance 5.37%

Sales Service Representative Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Sales Service Representative positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Sales Service Representative job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Sales Service Representative Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Negotiation Skills
Territory Sales
Time Management Skills
Home Improvement Sales
Sales and Marketing
Product Knowledge
Employer job listings tend to list Negotiation Skills, Territory Sales, Time Management Skills, Home Improvement Sales, Sales and Marketing or Product Knowledge as requirements in Sales Service Representative job descriptions; however, candidates mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Sales Service Representative position may help you stand out more to hiring managers.
Common Keywords on Sales Service Representative Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Multi Tasking
Facilitation
Retail Management
Technical
Communication Skills
MS Office
Sales Service
Relationship Management
Customer Service
Both employer job listings and resumes from people who’ve held the position of Sales Service Representative tend to always include skills and requirements found in this list. Whether you’ve only got Multi Tasking, Facilitation, Retail Management, Technical, Communication Skills, MS Office, Sales Service, Relationship Management or Customer Service in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Sales Service Representative.
Uncommon Keywords on Sales Service Representative Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Detail Oriented
Scheduling
Employer job listings infrequently list Detail Oriented or Scheduling as important skills or qualifications in Sales Service Representative job descriptions. Nevertheless, candidates mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Sales Service Representative position may go unnoticed or even discounted by hiring managers.

FAQs about Sales Service Representative Skills and Resume Keywords

What are the most important Sales Service Representative job skills to have on my resume?

The most common important skills required by employers are Multi Tasking, Facilitation, Retail Management, Technical, Communication Skills, MS Office and Sales Service. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Sales Service Representative, suggesting that having these keywords on a resume are important for success as a Sales Service Representative. Additionally, employer Sales Service Representative job descriptions list Negotiation Skills as a desirable experience, even though Negotiation Skills appears 5.11 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.

What are the least important Sales Service Representative job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Detail Oriented and Scheduling may be something to reconsider. These two terms appear 0.37 and 0.30 times less often than in job descriptions for a Sales Service Representative role. This implies that highlighting either of these keywords on your resume may not be a great way to get noticed by a potential employer.

How do I make sure my resume has all of the right keywords for a Sales Service Representative position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Sales Service Representative. Make sure to include a strong showing for the following keywords on your resume:
  • Multi Tasking
  • Facilitation
  • Retail Management
  • Technical
  • Communication Skills
  • MS Office
  • Sales Service
  • Relationship Management
  • Customer Service
Additionally employers frequently list the following as desirable qualities in a Sales Service Representative candidate, but they are far less common on most resumes:
  • Negotiation Skills
  • Territory Sales
  • Time Management Skills
  • Home Improvement Sales
  • Sales and Marketing
  • Product Knowledge
Finally people who held the position of a Sales Service Representative and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Sales Service Representative application:
  • Detail Oriented
  • Scheduling

Before applying for a Sales Service Representative job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Sales Service Representative. Get started on your journey with a new ZipRecruiter Profile today!