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What Is a Sales Operations Associate and How to Become One

What Does a Sales Operations Associate Do?

A sales operations associate works in a retail setting and reports to an operations manager. In this career, your responsibilities include helping implement company sales programs and strategies. You may perform promotional activities, train staff in sales techniques, and work on product presentation and placement. You may also track progress toward sales goals at your retail outlet, collect data to help with growth forecasts and strategy assessment, and perform sales duties.

How to Become a Sales Operations Associate

To become a sales operations associate, you typically need a postsecondary degree in business administration, economics, or a related field and prior experience in a similar role. You must also have an understanding of your employer’s products and the marketplace. Companies may provide on-the-job training or seek applicants with previous retail experience. Additional qualifications include excellent interpersonal, communication, and organizational skills, as well as analytical, problem-solving, and sales abilities.