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Sales Associates Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Sales Associates position? Of course continuing to gain experience working as a Sales Associates may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Sales Associates and making sure your resume reflects your experience properly.

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Sales Associates jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Sales Associates or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers list the keywords Customer Service and Product Knowledge in 51.93% of Sales Associates job postings. Having such a significant share of the pie suggests these terms are critical to your resume. Cashier, Mobile Device and Fashion are still quite important, but a smaller sliceof the employer Sales Associates job postings with their combined total of 20.86%. At 19.21%, Collaboration, Communication Skills, Retail Experience, and Innovation appear far less frequently, but are still a significant portion of the 10 top Sales Associates skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
The top three keywords people who held Sales Associates descriptions listed on their resumes are Customer Service (appearing on 25.82%), Cashier (appearing on 13.42%), and English Speaking (appearing on 12.51%). 51.75% of resumes with Sales Associates descriptions have at least one of these terms. The Resume Checklist will help you make sense of whether or not employers are also demanding these skills. Communication Skills, MS Office, and Spanish Speaking represent a very decent share of skills found on resumes for Sales Associates with 25.03% of the total. At 23.21%, Detail Oriented, Technical, Scheduling, and Stocking appear far less frequently, but are still a significant portion of the 10 top Sales Associates skills and qualifications found on resumes.

Most Important Skills Required to Be a Sales Associates as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Sales Associates job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Sales Associates on their resumes.
Top Sales Associates Skills
Skills Required by Employers Share
Customer Service 38.79%
Product Knowledge 13.14%
Convenience Store 8.01%
Cashier 7.99%
Mobile Device 6.78%
Fashion 6.09%
Collaboration 5.68%
Communication Skills 4.97%
Retail Experience 4.57%
Innovation 3.99%
Skills Listed by Employees Share
Customer Service 25.82%
Cashier 13.42%
English Speaking 12.51%
Communication Skills 8.99%
MS Office 8.42%
Spanish Speaking 7.62%
Detail Oriented 6.37%
Technical 5.92%
Scheduling 5.69%
Stocking 5.23%

Sales Associates Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Sales Associates roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Sales Associates job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Sales Associates Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Product Knowledge
Guest Service
Loss Prevention
Relationship Management
Innovation
Stockroom
Fashion
Employer job listings tend to list Product Knowledge, Guest Service, Loss Prevention, Relationship Management, Innovation, Stockroom or Fashion as requirements in Sales Associates job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Sales Associates role may help you stand out more to hiring managers.
Common Keywords on Sales Associates Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Sales Experience
Customer Service
POS Systems
Personal Shopping
Collaboration
Stocking
Cashier
Communication Skills
Scheduling
Both employer job listings and resumes from people who’ve held the role of Sales Associates tend to always include skills and requirements found in this list. Whether you’ve only got Sales Experience, Customer Service, POS Systems, Personal Shopping, Collaboration, Stocking, Cashier, Communication Skills or Scheduling in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Sales Associates.
Uncommon Keywords on Sales Associates Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Accountable
Interpersonal Skills
Technical
Multi Tasking
Bilingual
Detail Oriented
Spanish Speaking
English Speaking
Answering Phones
Employer job listings infrequently list Accountable, Interpersonal Skills, Technical, Multi Tasking, Bilingual, Detail Oriented, Spanish Speaking, English Speaking or Answering Phones as important skills or qualifications in Sales Associates job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Sales Associates role may go unnoticed or even discounted by hiring managers.

FAQs about Sales Associates Skills and Resume Keywords

What are the most important Sales Associates job skills to have on my resume?

The most common important skills required by employers are Sales Experience, Customer Service, POS Systems, Personal Shopping, Collaboration, Stocking and Cashier. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Sales Associates, suggesting that having these keywords on a resume are important for success as a Sales Associates. Additionally, employer Sales Associates job descriptions list Product Knowledge as a desirable experience, even though Product Knowledge appears 6.3 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.

What are the least important Sales Associates job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Accountable, Interpersonal Skills, Technical, Multi Tasking, Bilingual, Detail Oriented and Spanish Speaking may be something to reconsider. These 7 terms appear 2.08, 2.47, 2.84, 3.18, 3.38, 3.48 and 4.07 times less frequently, respectively, than in job descriptions for a Sales Associates position. This indicates that highlighting any of these keywords on your resume may not be a great way to get noticed by a potential employer.

How do I make sure my resume has all of the right keywords for a Sales Associates position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Sales Associates. Make sure to include a strong showing for the following keywords on your resume:
  • Sales Experience
  • Customer Service
  • POS Systems
  • Personal Shopping
  • Collaboration
  • Stocking
  • Cashier
  • Communication Skills
  • Scheduling
Additionally employers frequently list the following as desirable qualities in a Sales Associates candidate, but they are far less common on most resumes:
  • Product Knowledge
  • Guest Service
  • Loss Prevention
  • Relationship Management
  • Innovation
  • Stockroom
  • Fashion
Finally people who held the position of a Sales Associates and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Sales Associates application:
  • Accountable
  • Interpersonal Skills
  • Technical
  • Multi Tasking
  • Bilingual
  • Detail Oriented
  • Spanish Speaking
  • English Speaking
  • Answering Phones

Before applying for a Sales Associates job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Sales Associates. Get started on your journey with a new ZipRecruiter Profile today!