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What Is a Retail Sales Representative and How to Become One

What Is a Retail Sales Representative?

Retail sales representatives work in retail stores and are responsible for helping customers with their shopping needs. Their job duties include providing information about products, assisting customers to locate products in the store, and keeping the store clean and orderly. Most retail sales representatives have completed high school, though some retail stores also hire high school students, especially during busy seasonal periods, such as summer or the holiday season. Prior retail service experience may not be required; retail stories typically provide on-the-job training.