What Is a Remote Appointment Setter and How to Become One
A remote appointment setter calls current and potential customers to schedule an appointment for them to learn more about a service or product from a qualified salesperson, with the goal of helping generate sales. As a remote appointment setter, you work from home or an otherwise remote location to make multiple calls a day from a list of leads. Your duties and responsibilities are to learn the sales call script, update potential customer lists, call each current client, read your required verbiage in a way that does not sound rehearsed, schedule appointments, and reach sales goals. You may schedule appointments for webinars or in-person meetings for a variety of products and services.
There are no educational qualifications to become a remote appointment setter. However, you need excellent customer service and communication skills as well as confidence when talking to potential and current clients over the phone. Much of the training is done on-the-job to familiarize you with the programs used as well as teach you about the product or service and your script. You also need active listening skills to pick up on cues and accurately set appointments. To be successful as a remote appointment setter, you must be independently motivated, goal-oriented, and have reliable internet and updated equipment, such as a computer and phone.